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Intermediate Care in Newcastle

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Lines open at 8:30 AM today

Existing customer
0191 500 8915

Lines open at 8:30 AM today

Existing customer
0191 500 8915

Newcastle intermediate support from Helping Hands

At Helping Hands Newcastle, we know that sometimes you or your loved one may need a little extra help to stay safe, comfortable, and independent at home. Our services are regulated by the Care Quality Commission (CQC), ensuring that the care we provide meets the highest standards. Our intermediate care services are designed to support you during recovery from the hospital, after an illness, or while managing a long-term condition, helping you regain confidence and maintain your independence. Whether it’s assistance with daily routines, medication, mobility, or simply having someone there to support you, we’re committed to providing compassionate, personalised care whenever you need it.

Contact us for support

If you need more information on our intermediate care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online.

Contact us

Meet the Newcastle care team
Rebekah Chapman
Rebekah Chapman

Branch Care Manager

At Helping Hands Newcastle I am responsible for overseeing all day to day activities including; managaing the office team and care staff, ensuring our lovely...

Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

Looking to become a carer in Newcastle?
Apply here
A smiling carer in a purple uniform and gloves sits next to an older woman who is laughing and eating a meal at a kitchen table. A glass of water and a plate of food are on the table.
When to choose intermediate care

Intermediate care can be invaluable if you or a family member is returning home from the hospital, recovering from surgery, or noticing changes in health or mobility. It’s also an excellent way to prevent hospital admissions by offering targeted support at home. At Helping Hands Home Care Newcastle, we listen to you and your family, tailoring care to meet your individual needs. Whether you need short visiting support each day, temporary respite care, or full-time live-in care, we’ll be there every step of the way, helping you feel safe, supported, and understood.

A smiling man wearing a purple uniform and lanyard holds a laundry basket with folded towels in a cosy, stone-walled room, whilst someone sits in the foreground.
Intermediate care services tailored to you

Our Newcastle intermediate care services are tailored to meet your specific needs and goals. With visiting care, our skilled carers assist with personal care, meals, medication, and daily tasks, helping you stay supported while maintaining independence. For more comprehensive support, live-in care provides round-the-clock assistance and companionship in your home, while respite care gives family carers a short-term break, knowing their loved one is safe and cared for.

Every care plan is personalised to help you regain strength, maintain independence, and feel confident at home, with guidance on equipment and lifestyle adjustments to make life easier and safer.

A smiling woman in a lavender uniform and name badge talks with an older woman holding a mug outdoors, suggesting a friendly conversation between a carer and her client.
Qualified intermediate carers in Newcastle

All our intermediate care staff in Newcastle are fully trained, experienced, and CQC-regulated, so you can trust in the highest standard of care. Compassion, dignity, and respect are at the heart of everything we do. From helping with personal care to providing companionship and emotional support, our carers are here to make a positive difference in your daily life. We work closely with you and your family, listening carefully to your preferences and needs, so that care is truly tailored, safe, and reassuring.

Contact us for intermediate care and support

If you need more information on our intermediate care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat. We look forward to having you on board.

Contact us
Branch information
Address

Helping Hands Newcastle, 274 Chillingham Road, Newcastle-upon-Tyne, NE6 5LQ

Show in maps Newcastle Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed