High quality Newcastle dementia care from Helping Hands
Helping Hands are proud to offer person-focused, high-quality home care in Newcastle since 1989. Over the decades, we’ve supported thousands of families, helping their loved ones remain independent, safe and comfortable in their own homes. Our Newcastle team specialise in dementia care, and each carer has completed our advanced dementia training. This means they can provide care tailored to your individual needs and challenges.
All our care is fully regulated by the Care Quality Commission, giving you confidence that every visit meets strict standards. From helping with daily routines to specialist dementia support, our Newcastle carers are friendly, reliable and dedicated to making life at home easier for you and your family.
Not sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
Supporting people living in Newcastle
Sarah Bankhead
Area Care Manager
I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...
More about Sarah Bankhead
Matt Bristow
Divisional Director
As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...
More about Matt Bristow
Why care at home is a good option for somebody with dementia
We strongly believe that the best place to receive dementia care is in your own home. Familiar surroundings can provide comfort and security, and memories linked to your environment can be an important part of daily life. One-to-one care allows a carer to get to know you personally, monitor your symptoms, and provide support that suits your lifestyle.
Care at home gives you control over your day. You can decide when to get up, what to eat, or how to spend your time, with a compassionate carer on hand for assistance. This independence can help maintain confidence, reduce stress, and improve quality of life for people living with dementia.

When to choose dementia care at home
A dementia diagnosis can be daunting and overwhelming. Having a friendly and experienced carer alongside you can make a big difference, offering both practical help and emotional reassurance.
Our carers don’t just step in to take over. They work with you to stay active, maintain hobbies, and continue enjoying everyday life. They can assist with personal care, meal prep, medication reminders, and ensuring your home is safe, while also providing companionship and social support. The goal is to help dementia not define your life.

Expert care tailored to your needs
Every person with dementia is unique, so care should be too. From the moment you call our Newcastle team, we’ll create a care package that’s personalised for you. Your local Care Manager will check in regularly and suggest changes to your support as your condition progresses.
We aim to build strong relationships with both you and your family. This ensures care feels familiar, supportive and consistent. Whether it’s helping with day-to-day tasks, social activities, or memory support, your plan is centred on you.

Qualified dementia carers in Newcastle
All Helping Hands carers are recruited, vetted and trained by us – we never use third-party agencies. New carers complete four days of comprehensive carer training, which includes specialist dementia modules. They'll then continue with regular refresher sessions to keep their skills and knowledge up to date.
We're very specific about who we hire to our care teams, only ever recruiting people who clearly possess a genuinely kind and compassionate personality. We believe these traits are just as important as expertise and experience, as the right approach to care can make all the difference.
Helping Hands are members of the National Dementia Action Alliance and are considered one of the leading home care providers that specialise in dementia in the country. To achieve this status, we work hard to ensure that every single one of our carers has the right skills and knowledge to provide the most exceptional care to anyone living with dementia.

Choosing Helping Hands for Dementia care
With Helping Hands Newcastle, you'll benefit from the experience of a nationally recognised home care provider and the personal, friendly touch of local carers. We're able to offer both visiting and live-in dementia care, from short visits to round-the-clock support depending on your needs and the stage of your dementia. No matter your circumstances, we’ll design a care package that always works for you.

How much does Dementia care cost in Newcastle?
The cost of dementia care depends on your needs. Visiting care starts at £32.40 per hour, while live-in care is £1,675 for one person or £2,125 for a couple. Our friendly team are happy to discuss your options and help you understand what works best.

Find out more about dementia care in Newcastle
If you want to learn more about dementia care in Newcastle, call our team. They’re available seven days a week, and will always be happy to assist with any queries you may have. Or, if you'd prefer, you can use the contact form on our website to arrange a callback at a time that suits you.
If you’d like to find out more about dementia home care in Newcastle, call our friendly customer care specialists today. They will go through your current situation and arrange a meeting with our local team, who will make a home visit to you and your loved one in their home.
Contact usNot sure what type of care you need? Request a brochure and read about our services in your own time.
Get a clear overview of costs and what affects pricing, so you can plan with confidence.
Discover why thousands of families trust us for personalised home care across England and Wales.
FAQs
Dementia home care is specialist one-to-one support that helps someone live well with dementia in their own Newcastle home. Carers are trained in dementia and provide routine, reassurance, personal care and a familiar face.
Familiar surroundings, routines and possessions can reduce confusion and distress. Staying at home in Newcastle with consistent carers often helps people feel calmer and more in control than a move to unfamiliar surroundings.
Support with daily routine, personal care, medication, meals, mobility and meaningful activity, plus companionship and reassurance during difficult moments. We focus on the person and what makes a good day for them.
Yes. Our Newcastle carers receive dedicated dementia training so they can support changing needs, communicate well and respond calmly to anxiety, repetition or confusion.
Yes. From early memory support through to complex, advanced dementia, our visiting and live-in care in Newcastle adapts as needs change, so care can continue at home rather than moving to a care home.
Visiting dementia care is charged by the hour and live-in care by the week, based on the support needed. Newcastle costs start from £32.40 per hour for visiting care, while live-in care costs £1,675 per week for individuals or £2,125 per week for couples, with a clear quote provided after a free assessment.
Yes, regulated and inspected by the Care Quality Commission (CQC), with trained, vetted, DBS-checked carers.
Branch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |