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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open at 8:30 AM on Friday

Existing customer
0191 500 8915

Lines open at 8:30 AM on Friday

Existing customer
0191 500 8915

Industry-leading elderly care in Newcastle

At Helping Hands, we’re proud to support older people across Newcastle with high-quality elderly home care delivered with kindness, respect, and understanding. Our experienced team provides care that is shaped around you, your routines, and what matters most in your daily life. As a Care Quality Commission (CQC)-regulated provider, we meet strict standards for safety and quality, giving you and your family complete peace of mind. From short daily visits to full-time live-in care or respite support, our services are flexible and designed to support independence at home.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Newcastle
Sarah Bankhead
Sarah Bankhead

Area Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

More about Sarah Bankhead
Matt Bristow
Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow
Looking to become a carer in Newcastle?
Apply here
Two women smile and laugh together outdoors, standing close to each other near green leafy plants. One has curly hair and wears a white top; the other has short hair and wears glasses and a yellow jacket.
When should I choose Newcastle elderly care?

Elderly care in Newcastle can be the right choice when living independently starts to feel more challenging, but moving away from home isn’t what you want. You may need support due to mobility changes, long-term health conditions, recovery following a hospital stay, or simply a little extra help with everyday activities. Home care offers reassurance and continuity, allowing you to stay in familiar surroundings while receiving support that evolves alongside your needs.

A person wearing blue gloves applies shaving foam to the cheek of an older man with fair hair, who is sitting wrapped in a grey towel, in a bathroom.
The benefits of elderly home care in Newcastle

Home-based elderly care in Newcastle provides comfort, stability, and personal attention that residential care often can’t match. With one-to-one support, care is completely tailored and can include personal care, nursing support, medication assistance, companionship, meal preparation, and household help. Whether you require visiting care a few times a week, overnight support, or full live-in care, Helping Hands offers flexible solutions that enhance wellbeing and promote a fulfilling life at home.

An elderly woman and a carer in a purple uniform walk arm-in-arm through a grassy field with dandelions. Both are smiling, and the background features a wooden fence and a cloudy sky.
Choosing Helping Hands for elderly care

Choosing Helping Hands means choosing a care provider that truly listens. We take the time to understand you and work closely with your loved ones to create a personalised care plan that reflects your wishes, routines, and preferences. Our compassionate approach, open communication, and dependable care help build strong relationships and companionship, ensuring you feel supported, respected, and confident in your own home.

A smiling woman in a lavender uniform, holding playing cards, sits outdoors with another person. She has dark hair tied back and a name badge, and the background features greenery and a wooden trellis.
Our expert elderly carers in Newcastle

Our elderly carers in Newcastle are carefully chosen not only for their experience and training, but for their warmth and dedication to care. They provide a wide range of Helping Hands services, including visiting care, live-in care, respite care, and specialist care needs. With professionalism, empathy, and genuine commitment, our carers are there to support you to live well at home with dignity, comfort, and reassurance every day.

Getting started with Newcastle elderly care

If you need more information on our elderly care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat. We look forward to having you on board.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Branch information
Address

Helping Hands Newcastle, 274 Chillingham Road, Newcastle-upon-Tyne, NE6 5LQ

Show in maps Newcastle Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed