High-quality care in Newcastle from Helping Hands
Helping Hands has built a trusted reputation for delivering high-quality adult care in Newcastle and the surrounding areas. Our approach is centred around dignity, respect, and genuine human connection. We understand that everyone’s needs are different, which is why our care is never one-size-fits-all.
From day-to-day personal care and household support to companionship and specialist assistance, our Care Quality Commission-regulated services are designed to enhance wellbeing while promoting independence. With Helping Hands, you can be confident that care is delivered consistently, professionally, and with real compassion.
Contact us for support
If you need more information on our adult care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online.
Contact usSupporting people living in Newcastle
Rebekah Chapman
Branch Care Manager
At Helping Hands Newcastle I am responsible for overseeing all day to day activities including; managaing the office team and care staff, ensuring our lovely...
More about Rebekah Chapman
Sarah Bankhead
Area Care Manager
I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...
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Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...
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Elain Kernahan
Branch Care Manager
Elain is the Branch Care Manager at Newcastle.

When to choose adult care
Adult home care in Newcastle can be the right choice at many stages of life. You may consider adult care if you or a loved one is finding everyday tasks more challenging, recovering from illness or surgery, living with a long-term condition, or simply in need of extra support to remain independent at home.
Choosing adult care early can prevent small challenges from becoming bigger concerns. It also provides reassurance for families, knowing that their loved one is safe, supported, and cared for by trained professionals in familiar surroundings.

Expert care tailored to your needs
At Helping Hands, we believe the best care starts with listening. Our adult care in Newcastle is carefully tailored to your individual needs, routines, and preferences. We take the time to understand what matters most to you, whether that’s maintaining a favourite routine, staying socially active, or receiving discreet support with personal care.
Care plans are flexible and can adapt as needs change, ensuring you always receive the right level of support. Our goal is not just to provide care, but to help people live life on their own terms.

Qualified carers providing adult care in Newcastle
Our carers are at the heart of everything we do. Every member of the Helping Hands team is carefully selected, fully trained, and committed to delivering exceptional adult care in Newcastle. Beyond qualifications and experience, we look for carers who are kind, patient, and genuinely passionate about supporting others.
With ongoing training and dedicated support, our carers are equipped to provide safe, reliable, and high-quality care you can trust. Most importantly, they build meaningful relationships with the people they support, creating continuity and confidence for both individuals and their families.
If you need more information on our adult care, please get in touch with our friendly customer care team today. They are available seven days a week via phone and online. If you prefer to speak to a member of the team in person, pop into our local branch for a chat. We look forward to having you on board.
Contact usBranch information
Address
Opening times
| Monday | 8:00 AM - 7:00 PM |
| Tuesday | 8:00 AM - 7:00 PM |
| Wednesday | 8:00 AM - 7:00 PM |
| Thursday | 8:00 AM - 7:00 PM |
| Friday | 8:00 AM - 7:00 PM |
| Saturday | 9:00 AM - 5:30 PM |
| Sunday | 9:00 AM - 5:30 PM |
| Monday | 8:30 AM - 5:30 PM |
| Tuesday | 8:30 AM - 5:30 PM |
| Wednesday | 8:30 AM - 5:30 PM |
| Thursday | 8:30 AM - 5:30 PM |
| Friday | 8:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |