Live-in care and visiting home care in Newcastle
Angelea, our Newcastle Branch Manager and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Newcastle, North Tyneside, South Tyneside, Gateshead, Northumberland, Sunderland and the surrounding areas. This is what Angelea has to say about the home care service she and her team provide!
Meet Angelea, our Branch Manager
“Hello! I’m Angelea, the Manager at Helping Hands’ Newcastle branch. My responsibilities are to oversee all aspects of the branch to ensure that the highest levels of service are being achieved. I love the fact that it’s a family owned and run business and the company owners are so passionate not only about high standards of care and support being delivered to customers, but they also genuinely care about their entire team. It's my role to ensure that customers’ care plans are maintained and that our carers feel well supported with up-to-date training, regular supervisions and communication so that they feel supported and valued. I have a fantastic team of carers who I can trust implicitly to provide the best possible service to our customers.”
Visiting home care in Newcastle
Here at Helping Hands we offer individually tailored high quality home care in Newcastle, North Tyneside, South Tyneside, Gateshead, Northumberland, Sunderland and the surrounding areas. Still family owned and run, we draw on over 29 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.
Angelea and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.
The team of dedicated carers across Newcastle upon Tyne and the surrounding areas are chosen and trained at the branch, supported by expert guidance from a team of registered nurses and myself. Still family owned and run, we draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.
If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.
The carers have been reliable, caring, friendly and efficient, not only to mam but to the rest of our family. Their efficiency has been commended by our doctor and the district nurses.
Lynne from Newcastle
I love spending time talking with my customers and love everything about my job. It’s great knowing I am enabling customers to continue living in the comfort of their own home.
Angela, a visiting carer
Live-in care in Newcastle
If you need a more intense level of home care in Newcastle our carers are fully trained to provide you with it. Our live-in care services in Newcastle mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, one of our carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.
You can be confident in the expert knowledge of our carers. All of our local Newcastle carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.
Friendly, qualified carers in Newcastle
Our Newcastle carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.
Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in on-going training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.
Our carers are also committed to ensuring that you receive the best condition-led care available, and work with local GPs to understand how best to support you.
Find out more about live-in care or visiting care in Newcastle
Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Newcastle and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.Request a callback Email us
Areas across Newcastle that we cover:
|Bolden Colliery||Whickham||Blaydon on Tyne|
|Blaydon on Tyne||South Denton||Crawcrook|
|Callerton||Kenton Bank Foot||Dinnington|
The branch opening hours for Newcastle are listed below, however our team is available to take your call seven days a week. Call us today to discuss your home care options.