Visiting and live-in care in Newcastle
Located on the famous River Tyne, Newcastle is one of the biggest cities in the UK and one of the most vibrant too. With famous landmarks such as the Tyne Bridge, St James Park and the Angel of the North, there’s a whole host of things to see and do in this energetic city. Above all, it houses a team of dedicated and compassionate carers from Helping Hands.
Our fantastic team of carers in Newcastle, North Tyneside, South Tyneside, Gateshead, Northumberland, Sunderland and the surrounding areas can provide you with a perfectly tailored package of care at home.
The Newcastle team can support you with companionship and housekeeping, right through to palliative care, or complex clinical support.
Meet Alecia, our branch manager
"Hi, I’m Alecia. I’ve lived and worked in the North East for four years having previously lived in Scotland where I worked within a supported living complex, providing care and support to a range of customers with learning disabilities and mental health needs."
Home care visits in Newcastle to suit your schedule
Whether you are looking for one visit a week or three calls a day the Newcastle team will be able to provide a package of care that suits exactly what you are looking for. Your carer or companion will be able to support you with personal care, medication support, house work and complex nursing care for more complex conditions.
If your care needs change and you need to alter your care routine that’s no problem at all. Our visiting service is entirely flexible ensuring you get the exact level of care that you need.
The carers have been reliable, caring, friendly and efficient, not only to mam but to the rest of our family. Their efficiency has been commended by our doctor and the district nurses.
Lynne from Newcastle
Live-in care for total peace of mind
Live-in care is a great option for those who are needing higher level care or more continuous support in the comfort of their own home. It is a great alternative to residential care as it allows you to maintain your independence and make your own choices-no matter how big or small.
We take the time to match a suitable live-in carer to you, based on your needs as well as your personality and interests, this way you can be reassured that your carer will be a great match to you.
Every live-in care package is tailored exactly to your needs and can be altered to accommodate any changes in circumstance.
Domiciliary care to retain your independence
With domiciliary care, you are always in control of the type of care you receive and when you receive it. What’s more, we’ll fit into your existing schedule and find carers that suit your interests and needs. So, if you need extra support with your mobility and love watching the Magpies on a Saturday, we’ll find a fellow fan to make sure you get there safely and cheer them along with you too.
Dementia care and support in Newcastle
Dementia affects different people in different ways, so for this reason we make sure that your care package is perfectly created to suit exactly what you need. Every one of our carers goes through specific dementia care training to ensure they have the perfect skill set to accommodate the difficulties that the condition can bring.
Care at home can help you to keep your usual routine, maintain familiarity, and limit any disruption-all of which are important in maintaining wellbeing, especially for those with dementia. We understand that dementia is a condition which affects entire families, not just those who have been diagnosed. For this reason, we have a team of dementia specialists who will happily speak with you about the dementia care we can provide in Newcastle.
Elderly care to support your independence
As we age general tasks and household chores can become more difficult, but that doesn’t mean your independence should be affected.
You might need a helping hand with the laundry once a week, or support getting in and out of bed, nonetheless, our team of expert carers are only a phone call away.
Tailored around you and your needs, our bespoke care plans are designed around not only your care needs, but your personality and interests too. You’ll gain more than a carer, you’ll gain a friend.
Respite care from the Newcastle branch
The Newcastle branch can provide respite support to suit any temporary needs. They can provide as little as one day if that is all you need, or up to four weeks if your care needs are not enduring.
Respite care can be great for:
- Hospital discharge – If you need a few weeks of support following an operation or illness respite care is a great option.
- Holidays – Respite care is convenient for support whilst you are on holiday, or if you need care for a loved one who will be remaining at home during your time away.
- One off occasions – Family parties, weddings and university graduations are all events which might need a single day of support. You can have a carer who will travel with you and provide support throughout the entire day.
For more information on how we can provide care that suits your needs, why not get in touch with our team today?
Expert care from dedicated Newcastle carers
Every carer that works for Helping Hands has been recruited and trained in house which is what ensures your continuity of carer. Training and support is provided for our carers at regular intervals, or if a complex care package has specific needs.
The management team in Newcastle are always on hand to provide support for our carers, or if it’s out of hours our on-call team is available 24 hours a day. Our visiting care service in Newcastle is regulated by the Care Quality Commission (CQC), ensuring that we are providing the best standard of care that we can.
I love spending time talking with my customers and love everything about my job. It’s great knowing I am enabling customers to continue living in the comfort of their own home.
Angela, a visiting carer
Areas across Newcastle that we cover:
|Boldon Colliery||Whickham||Blaydon on Tyne|
|Callerton||Kenton Bank Foot||Dinnington|
Find out more about care in Newcastle
If you would like to find out more about how we can support you in your home, please give us a call and one of our friendly advisors will be happy to help. Our phone lines are open seven days a week.
Alternatively, you can visit the team on Chillingham Road between the hours of 8:30am to 5:30pm, Monday to Friday. They’ll be happy to sit down and talk through your different care options. If going to the branch is a bit tricky, they can come and visit you in your home and discuss your requirements over a cup of tea.