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Home care in Gateshead

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Excellent | 5,050+ reviews

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7570385511

Lines open at 8:00 AM on Friday

New customer

Lines open at 8:30 AM on Friday

Existing customer

7570385511

Visiting care and home care in Gateshead

Gateshead is possibly most famous for its iconic sculpture the Angel of the North, which watches over passing motorists and the city alike. The population boomed when Britain was at its industrial peak, increasing by over 100,000 during the years 1801-1901. Our carers deliver our expert service on a daily basis, promoting our customers’ dignity and independence and keeping them safe and comfortable within the home they love, and because we’re fully regulated by the Care Quality Commission, you can have full confidence in our excellent standards of care.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Gateshead

Our carers provide a wide range of support across Gateshead, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Gateshead

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Gateshead

Deborah Burns-Hunter

Branch Care Manager

I have worked with Helping Hands since December 2022. I started as a carer and I am now Branch Care Manager. I am proud to...

More about Deborah Burns-Hunter

Sarah Bankhead

Area Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

More about Sarah Bankhead

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Gateshead

Our Gateshead branch is fully regulated and accredited by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Gateshead

With home care from Helping Hands, you get the flexibility of a service built around you, combined with the knowledge that you’re being supported by a home care expert. Our compassionate carers will come to you from just 30 minutes a week, right up to 24-hours a day, to ensure your care is carried out to your own exacting standards. So whether you’d appreciate support with housework, personal care, medication, or so much more, we can help.

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Gateshead live-in care

With live-in care in Gateshead, you get one of our dedicated and professional carers living in your home with you so that all of your care can be carried out as you need it, day or night. In addition, you also get constant companionship which is of great reassurance to both you and your loved ones, whether you have mild or complex care needs. Your care will be tailored around you and your routines, meaning that you always remain at the centre of your own care journey.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Better than a care agency in Gateshead

We’re better than a home care agency because we don’t do things that agencies traditionally do, such as charge you hidden fees for matching you with your carer or making you pay to be ‘introduced’ to your most suitable carer. We also don’t expect our carers to be self-employed, meaning that they are all fully employed by us and therefore get to concentrate on the most important thing of all, your care.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Domiciliary care in Gateshead

Domiciliary care is literally care at home, and whether you choose to have our visiting service, live-in care, or a blend of both, we will ensure you are looked after perfectly within the home you love. If you have complex care needs, we can also offer the option of a care package overseen by our clinical nurses, which means you can avoid going into a nursing home if you’d prefer to stay in your own home.

An older woman with short blonde hair and glasses smiles while knitting, sitting on a cushioned chair indoors. She wears a light blue cardigan and is engaged in conversation with another person.

Experienced dementia care

When you’re living with dementia, you need to be sure that future care needs will be met by a specialist dementia care company. At Helping Hands, we understand dementia and we know how it affects our customers’ lives, meaning that we will be with you every step of the way as the condition progresses. We will work tirelessly to help you create, preserve and reflect on memories in the home you love.

A nurse in purple scrubs sits beside a smiling woman with grey hair who is lying in bed, gently holding her hand in a comforting gesture. The scene appears warm and supportive.

Short term respite care

If you need temporary support due to your regular carer taking a break, your family going on holiday or while you recover from an accident or illness, then maybe respite care could be the answer. You may not usually have care or perhaps you want to see if it suits you, whatever the reason you need us we can help with every aspect of your daily life and routine. Even in an emergency, we can often get care to you within 24 hours.

A healthcare worker wearing gloves and a plastic apron prepares a medical swab at a sink, whilst a seated patient in a blue gown looks on in a clinical setting.

Elderly care for extra support

Getting older can sometimes cause us to slow down and find everyday tasks more difficult. Because of this, elderly care can be useful as we age, especially if you’re living with frailties or the results of arthritis or joint pain. Don’t struggle to get tasks done when you could be having one of our helpful carers coming to support you with housework, or any other aspect of your daily routine, such as personal care or meal preparation.

A carer in a purple Helping Hands uniform smiles and talks with an older man outdoors, both appearing engaged and friendly.

Private care Gateshead

We’re a private care provider, not a care agency, which means we’ll always offer a superior standard of care. We know that no two people have the same care needs, so we’ll make sure you’re at the centre of every decision that’s taken. Whether it’s smaller details such as bedtimes and meal preferences, or more significant aspects of your care, we’ll always tailor your support to you.

Fully trained carers in Gateshead

Our carers are amazing and are the heart of everything we do at Helping Hands. We know this because they go above and beyond every single day to support our customers within their own homes to live the best lives they can. We train them well to achieve this and value them highly, as without them, thousands of people across England and Wales wouldn’t be able to live their best quality of life at home.

Supporting communities across Gateshead

Our carers provide home care in Gateshead and nearby areas including these locations.

Newcastle upon Tyne
Birtley
Blaydon
Ryton
Whickham

Local updates

An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.

How Home Care Enables Seniors to Stay Active in Gateshead

Why It’s Important for The Elderly to Stay Active The benefits of staying active as...

A carer in a lavender uniform makes a bed in a cosy, warmly lit room while an older woman in a dressing gown smiles nearby. A lamp, alarm clock, and mirror are visible in the background.

How Elderly Care Can Support You in Gateshead

The Importance of Elderly Support in Gateshead Needing some help as we age is perfectly...

Two women smile at each other as they walk arm-in-arm in a bright kitchen. One uses a walking stick. Vegetables and flowers are on the worktop, creating a warm, cheerful atmosphere.

How much does home care cost in Gateshead?

How Do I Arrange My Home Care? At Helping Hands, we’re passionate about providing those...

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FAQs

Home care in Gateshead is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

The cost of home care in Gateshead depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Gateshead.

Home care in Gateshead can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

Speak to our care team

If you're exploring care options in Gateshead, our team can help you understand the support available and answer any questions you may have. Call our care team today.

0191 313 0574

Branch information

Address

Helping Hands Gateshead, Office 2 William Street, Felling, Gateshead, NE10 0JP

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

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Home care in Gateshead