Home care in Gateshead

With home care and visiting care, you get the flexibility of a visiting service combined with the knowledge that you’re being supported by a company with over 30 years of expertise in the home care industry. Our compassionate carers will come to you from just 30 minutes a week to ensure your care is carried out to your own exacting standards, so whether you’d appreciate support with housework, personal care, medication, or so much more, we can help.

With live-in care in Gateshead you get one of our dedicated and professional carers living in your home with you so that all of your care can be carried out as you need it, day or night. In addition, you also get constant companionship which is of great reassurance to both you and your loved ones, whether you have mild or complex care needs. Your care will be tailored around you and your routines, meaning that you always remain at the centre of your own care journey.

We’re better than a home care agency because we don’t do things that agencies traditionally do, such as charge you hidden fees for matching you with your carer or making you pay to be ‘introduced’ to your most suitable carer. We also don’t expect our carers to be self-employed, meaning that they are all fully employed by us and therefore get to concentrate on the most important thing of all, your care.

Domiciliary care is literally care at home, and whether you choose to have our visiting service, live-in or a blend of both, we will ensure you are looked after perfectly within the home you love. If you have complex care needs we can also offer the option of supervision from our clinical nurses which means you can avoid going into a care home if you’d prefer to stay in your own home.

When you’re living with dementia you want to know that should you need care in the future you are receiving it from a specialist dementia care company who have over 30 years’ experience. At Helping Hands, we understand dementia and we know how it affects our customers’ lives, meaning that we will be with you every step of the way as the condition progresses and will work tirelessly to help you create, preserve and reflect on memories in the home you love.

If you need temporary support due to your regular carer taking a break, your family going on holiday or while you recover from an accident or illness, then maybe respite care could be the answer. You may not usually have care or perhaps you want to see if it suits you, whatever the reason you need us we can help with every aspect of your daily life and routine. Even in an emergency, we can usually get care to you within 24 hours.

Getting older can sometimes cause us to slow down and find everyday tasks more difficult than they used to be. Because of this, elderly care can be useful as we age, especially if you’re living with frailties or the result of arthritis or joint pain. Don’t struggle to get tasks done when you could be having one of our helpful carers coming to support you with housework such as vacuuming and laundry, or any other aspect of your daily routine, such as personal care or meal preparation.

When you choose to partner with a private care provider, rather than a care agency, you’ll get a bespoke package of care that is fully tailored to your individual preferences and situation. We know that no two people have the same care needs, so we’ll make sure you’re at the centre of every decision that’s taken and will do our utmost to ensure your wishes are always respected. Whether it’s smaller details such as bedtimes and meal preferences, or more significant aspects of your care like how often we visit you and what type of support you wish to receive.

Our carers are amazing; we know they are because they go above and beyond every single day to support our customers within their own homes to live the best lives they can. We train them well to achieve this and value them highly as they really are the heart of our business.