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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open at 8:30 AM on Friday

Existing customer
0191 500 8915

Lines open at 8:30 AM on Friday

Existing customer
0191 500 8915

Trusted palliative care services in Newcastle

Palliative care is often regarded as something that is only received in residential nursing homes, hospitals or hospices. More recently, however, a growing number of people are choosing to be in their own home to receive palliative care, and to have their condition managed by visiting carers or even a live-in carer.

Through our dedicated palliative care, Helping Hands have been giving people in Ipswich and the surrounding area the opportunity to remain at home and enjoy the best quality of life possible. Our customers truly treasure the professional, empathetic care that our superb carers are able to provide, and find that an increased sense of independence and routine helps them to feel emotionally and physically supported.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Newcastle
Sarah Bankhead
Sarah Bankhead

Area Care Manager

I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

More about Sarah Bankhead
Matt Bristow
Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow
Looking to become a carer in Newcastle?
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An older woman, partially visible and smiling, relaxes in bed while holding a white mug with both hands. She wears a striped shirt and a gold ring, and the scene appears warm and comforting.
What is palliative care?

When you’re approaching the final months and weeks of your life, you want to be completely certain that you’ll be looked after at all times and provided with dignity, comfort and peacefulness. At Helping Hands, we have over 35 years of experience in making the final stages of people’s lives as enjoyable as possible. Whether you want to experience new things for the first time, see as many loved ones as you can or stay at home in comfort and peace, our end-of-life care can be completely adapted to ensure things are just the way you like them. Whether you need companionship, help with pain management, continence care, help with dressing or anything else, our superb end-of-life carers in Ipswich are fully trained to ensure your physical and emotional needs are being supported.

The difference between palliative care and end-of-life care in Newcastle

Palliative care supports customers at any stage of a serious illness, while end-of-life care focuses on comfort and dignity during the final stages of life.


Conditions we support through palliative care in Newcastle

We support customers with conditions including cancer, dementia, heart disease, neurological disorders, respiratory illnesses, and other life-limiting conditions, with care tailored to their needs.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The carer wears a light purple uniform, and the man is dressed in navy blue pyjamas. A wooden chest of drawers and a mirror are visible in the background.
Types of palliative care support available

If you’re looking for palliative care, you don’t deserve any less than the very best. At Helping Hands, our wholly managed care services are completely personalised to support you or your loved one in the comfortable, familiar surroundings of your own home. Whether you need visiting care a few times a week or a live-in carer for round-the-clock support, our superb carers will always go above and beyond to ensure your needs are catered for. All of our home care in Newcastle team are fully trained and equipped to help you around the house with anything from helping you get dressed to administering medication We’re also independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total confidence that we’re committed to providing excellent care day in, day out.

Who is palliative care in Newcastle suitable for?

Palliative care is suitable for customers living with a serious or life-limiting illness who need extra support to manage symptoms, improve comfort, and maintain quality of life.


Palliative care at home vs. a hospice

Palliative care can be provided at home or in a hospice, depending on the customer's needs and preferences. Home care allows customers to remain in familiar surroundings while receiving compassionate, personalised support.

An elderly person with short grey hair and glasses sits at a wooden table, smiling, and eating a salad. A glass of water and framed artwork decorate the modern, cosy room in the background.
How our palliative care in Newcastle works

If you’re looking for palliative care, you don’t deserve any less than the very best. At Helping Hands, our wholly managed care services are completely personalised to support you or your loved one in the comfortable, familiar surroundings of your own home. Whether you need visiting care a few times a week or a live-in carer for round-the-clock support, our superb carers will always go above and beyond to ensure your needs are catered for. All of our home care in Newcastle team members are fully trained and equipped to help you around the house with anything from helping you get dressed to administering medication. We’re also independently regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total confidence that we’re committed to providing excellent care day in, day out.

Emotional and psychological support within palliative care in Newcastle

Palliative care also includes emotional support, helping customers and their families cope with the challenges of a serious illness with compassion and understanding.


Our specialist palliative care team

Our experienced care team delivers personalised palliative care, working alongside healthcare professionals to provide respectful, high-quality support throughout the care journey.

An elderly woman and a carer in a purple uniform walk arm-in-arm through a grassy field with dandelions. Both are smiling, and the background features a wooden fence and a cloudy sky.
Palliative care funding and costs in Newcastle

At Helping Hands, our wholly managed care services are completely personalised to support you or your loved one in the comfortable, familiar surroundings of your own home. Whether you need visiting care a few times a week or a live-in carer for round-the-clock support, our superb carers will always go above and beyond to ensure your needs are catered for. All of our home care in Newcastle team members are fully trained and equipped to help you around the house with anything from helping you get dressed to administering medication.

NHS continuing healthcare and palliative care funding

Some customers may be eligible for NHS Continuing Healthcare funding to help cover the cost of palliative care, depending on their assessed healthcare needs.


Why choose Helping Hands for palliative care in Newcastle

Helping Hands provides compassionate, professional palliative care tailored to each customer's needs, helping them remain comfortable and supported in the place they call home.

Getting started with palliative care in Newcastle

Our brilliant live in care in Newcastle team are standing by to help you or your family members with whatever you need. Call our helpful customer care team today, or contact us via our website to arrange a callback.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Branch information
Address

Helping Hands Newcastle, 274 Chillingham Road, Newcastle-upon-Tyne, NE6 5LQ

Show in maps Newcastle Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed