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Dementia care in Newcastle

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Lines open at 8:30 AM today

Existing customer
0191 500 8915

Lines open at 8:30 AM today

Existing customer
0191 500 8915

High quality Newcastle dementia care from Helping Hands

Helping Hands are proud to offer person-focused, high-quality home care in Newcastle since 1989. Over the decades, we’ve supported thousands of families, helping their loved ones remain independent, safe and comfortable in their own homes. Our Newcastle team specialise in dementia care, and each carer has completed our advanced dementia training. This means they can provide care tailored to your individual needs and challenges.

All our care is fully regulated by the Care Quality Commission, giving you confidence that every visit meets strict standards. From helping with daily routines to specialist dementia support, our Newcastle carers are friendly, reliable and dedicated to making life at home easier for you and your family.

Contact us for dementia support

If you’d like to find out more about dementia home care in Newcastle, call our friendly customer care specialists today. They will go through your current situation and arrange a meeting with our local team, who will make a home visit to you and your loved one in their home.

Contact us

Meet the Newcastle care team
Rebekah Chapman
Rebekah Chapman

Branch Care Manager

At Helping Hands Newcastle I am responsible for overseeing all day to day activities including; managaing the office team and care staff, ensuring our lovely...

More about Rebekah Chapman
Michelle Dutton
Michelle Dutton

Area Care Manager

I am currently the area care manager for North 1 region and I lead and inspire a fantastic team of branch managers who all share...

More about Michelle Dutton
Looking to become a carer in Newcastle?
Apply here
An older man with glasses and a younger woman sit on a sofa, smiling and laughing together while looking at a tablet device. The atmosphere is warm and friendly.
Why care at home is a good option for somebody with dementia

We strongly believe that the best place to receive dementia care is in your own home. Familiar surroundings can provide comfort and security, and memories linked to your environment can be an important part of daily life. One-to-one care allows a carer to get to know you personally, monitor your symptoms, and provide support that suits your lifestyle.

Care at home gives you control over your day. You can decide when to get up, what to eat, or how to spend your time, with a compassionate carer on hand for assistance. This independence can help maintain confidence, reduce stress, and improve quality of life for people living with dementia.

Four older adults sit outdoors around a round table, smiling and raising teacups in a toast. The table has a teapot, cups, and snacks. Greenery and sunshine create a cheerful atmosphere.
When to choose dementia care at home

A dementia diagnosis can be daunting and overwhelming. Having a friendly and experienced carer alongside you can make a big difference, offering both practical help and emotional reassurance.

Our carers don’t just step in to take over. They work with you to stay active, maintain hobbies, and continue enjoying everyday life. They can assist with personal care, meal prep, medication reminders, and ensuring your home is safe, while also providing companionship and social support. The goal is to help dementia not define your life.

A man kneeling on the floor and smiling while another man is putting on his shoes.
Expert care tailored to your needs

Every person with dementia is unique, so care should be too. From the moment you call our Newcastle team, we’ll create a care package that’s personalised for you. Your local Care Manager will check in regularly and suggest changes to your support as your condition progresses.

We aim to build strong relationships with both you and your family. This ensures care feels familiar, supportive and consistent. Whether it’s helping with day-to-day tasks, social activities, or memory support, your plan is centred on you.

A carer in a purple uniform smiles warmly at a person in bed, creating a comforting and supportive atmosphere in a softly lit room.
Qualified dementia carers in Newcastle

All Helping Hands carers are recruited, vetted and trained by us – we never use third-party agencies. New carers complete four days of comprehensive carer training, which includes specialist dementia modules. They'll then continue with regular refresher sessions to keep their skills and knowledge up to date.

We're very specific about who we hire to our care teams, only ever recruiting people who clearly possess a genuinely kind and compassionate personality. We believe these traits are just as important as expertise and experience, as the right approach to care can make all the difference.

Helping Hands are members of the National Dementia Action Alliance and are considered one of the leading home care providers that specialise in dementia in the country. To achieve this status, we work hard to ensure that every single one of our carers has the right skills and knowledge to provide the most exceptional care to anyone living with dementia.

A smiling carer in a purple uniform sits outdoors, talking to an elderly person. The carer wears a lanyard and name badge, and pink flowers are visible in the foreground.
Choosing Helping Hands for Dementia care

With Helping Hands Newcastle, you'll benefit from the experience of a nationally recognised home care provider and the personal, friendly touch of local carers. We're able to offer both visiting and live-in dementia care, from short visits to round-the-clock support depending on your needs and the stage of your dementia. No matter your circumstances, we’ll design a care package that always works for you.

A woman in a light purple uniform and blue gloves slices bread on a wooden chopping board in a kitchen. She wears glasses and a name badge, and there is a plate and a glass of water on the worktop.
How much does Dementia care cost in Newcastle?

The cost of dementia care depends on your needs. Visiting care starts at £32.40 per hour, while live-in care is £1,675 for one person or £2,125 for a couple. Our friendly team are happy to discuss your options and help you understand what works best.

A carer in a purple uniform pours tea for an elderly man and woman sitting at a garden table, smiling and enjoying a sunny day. The table has tea cups, a teapot, and snacks. Greenery surrounds the patio area.
Find out more about dementia care in Newcastle

If you want to learn more about dementia care in Newcastle, call our team. They’re available seven days a week, and will always be happy to assist with any queries you may have. Or, if you'd prefer, you can use the contact form on our website to arrange a callback at a time that suits you.

Contact us for dementia support

If you’d like to find out more about dementia home care in Newcastle, call our friendly customer care specialists today. They will go through your current situation and arrange a meeting with our local team, who will make a home visit to you and your loved one in their home.

Contact us
Branch information
Address

Helping Hands Newcastle, 274 Chillingham Road, Newcastle-upon-Tyne, NE6 5LQ

Show in maps Newcastle Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed