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Our offices are currently closed, please request a callback and we will get back to you. Opening hours: Mon–Fri: 8am–7pm, Sat–Sun: 9am–5:30pm
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Community Care in Newcastle

4.8 on
3,150+ reviews
What is community care?

For more than 30 years, Helping Hands have been supporting people to live as comfortably as possible in their own homes, empowering them to live the lives they want for as long as possible. Our dedicated Newcastle care team ensure that your needs are expertly met, delivered by compassionate carers who work tirelessly to promote your independence.

By receiving your care at home through community care, you get to remain in the place you love most of all, without having to uproot to a care or nursing home. There’s no ‘one size fits all’ in our care provision, as we respect everyone as an individual and make sure that their bespoke care package reflects that, including a personalised support plan that details exactly how you like to live.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Helping Hands Newcastle,
274 Chillingham Road

Looking to become a carer in Newcastle?

Apply here

Who is community care for?

If you’re in need of additional support to remain in the home you love and don’t want to have to move into residential care, then community care from Helping Hands could be the perfect solution. Receiving care on a one-to-one basis from our considerate visiting and live-in carers, means your needs will always be met in a timely manner on your terms, not when a member of staff has time to attend to you.

Whether you are someone who prefers to stay close to home – maybe enjoying a favourite view, interacting with loved ones, or sitting in your garden, or you prefer to be accompanied into the community for shopping, appointments and attending events, we can help. Our carers will support you with any aspect of your daily routine, including personal care, medication, mobility support, meal preparation, housework and much more, as well as making sure you get to access your local area if it’s something you enjoy.

Care in the Newcastle community from Helping Hands

When you receive community care from our friendly Newcastle team you get to enjoy as independent a lifestyle as possible, with care designed to your exact requirements. Your care package will contain everything you like to do to occupy your days, whether that’s exercising, accessing the community, studying for qualifications, or just enjoying your home and its surroundings.

You call the shots with Helping Hands care – it’s always you we mould your care around; we don’t expect you to fit into pre-existing packages. You’re an individual and we’ll always care for you as such, whether you choose our visiting care service from just 30 minutes per week, or live in care with around the clock support and companionship. Both will be delivered by dedicated and compassionate carers, who have been carefully selected by us to ensure they share our ethos for delivering the highest levels of care at all times.

We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, which can reassure you and your loved ones that we shall always maintain our commitment for delivering exemplary care.

Contact us for Community Support

To discover more about our different care services available in the Newcastle area, contact our friendly customer care team seven days a week. They will be able to advise you on your options and give you an idea about how we’ll build your bespoke care package. You can also contact us via our website if you’d prefer or request a call back at a time more convenient for you.