Admitting you need additional support isn’t always the easiest thing to do, but if it means your life will be made more comfortable it’s a good idea to accept some help. You may already have family or friends helping you but that can put additional pressure on already busy lives, so receiving professional support from Helping Hands can be the best of both worlds. You and your loved ones know you’re being expertly supported, while you get the care and companionship that helps you remain as independent as possible at home. Our services are available on a visiting and live-in basis, both fully regulated by the Care Quality Commission and Care Inspectorate Wales, meaning you can always be confident that you’ll receive the best supported living home care in Newcastle.
Perhaps you’re living with a spinal injury, physical disabilities, mental health, or a neurological condition, need us for a short amount of time or a longer-term approach, but however you need us we can help. Our amazing carers can help you with cleaning your home, conducting your personal care, managing your medication, or so much more that comprises your daily routine.
We don’t – and have never – believed in ‘one size fits all’ when it comes to our customers’ care. We design each person’s care package individually, personalising it to your exact needs, so that you get to follow your routine as you always have. You might be embarking on a path of study, going to work, or managing your own home for the first time, or you may just require us to support you with the everyday essentials. We can also accompany you outside of the house, so that you get to enjoy your local area, attend appointments, or take part in community activities.
It’s no surprise that our carers are so good at what they do – we’ve chosen them to work for us simply because of their caring and compassionate natures. We don’t expect everyone who joins us to have professional care experience as we can equip them with all the skills they’ll need to become an expert carer. We can’t train them to care about others from the heart though, and if they don’t possess that naturally then we won’t employ them. We also only want people working for us who you’ll be confident coming into your home, so we check backgrounds, follow up references, and screen through the DBS thoroughly.
Chat to our friendly customer care specialists who will be able to answer all your questions about supported living care and support. If you’d rather talk to someone in person, we can also arrange for your local manager to come and explain everything at a time and place convenient to you.