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CQC & CIW Regulated

Receive care in 24 hours

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Industry leading carer training

Home care in Portishead

Rated Excellent on

Lines open until 7:00 PM

New customer

Lines open at 8:30 AM on Monday

Existing customer

01275 404195

Lines open until 7:00 PM

New customer

Lines open at 8:30 AM on Monday

Existing customer

01275 404195

Visiting care and home care across Portishead

A coastal town situated just 10 miles from historical Bristol, Portishead became well-known after a popular Bristol band named themselves after the town in the 1990s. And as an area that has grown significantly with new homes, restaurants and shops, there’s another new addition to the expanding seaside town – a friendly team of Helping Hands carers.

From 30 minutes a week to full-time live-in support, the team in Portishead are here to provide dedicated, individually tailored home care across Sheepway, Clapton-in-Gordano, West Hill, Redcliff Bay, Walton Bay and the surrounding areas.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.

Quality care at home

From short term support to longer term visits and live-in care, our Portishead team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Portishead care team

Sophie Parker

Area Care Manager

My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

More about Sophie Parker

Adam Wilkins

Divisional Director

Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

More about Adam Wilkins

Our Reviews

Fully regulated by the CQC

Our Portishead branch is fully regulated and accredited by the CQC

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Portishead

We understand that approaching the discussion of care can be distressing for all involved, especially if you or your loved ones feel that residential care isn’t the ideal solution for you. Equally, we appreciate how much of a positive impact your home comforts can have on your wellbeing, especially if you are living with a progressive condition, or have recently acquired a life-changing illness or injury. Fundamentally, home is where the heart is – that’s why our Portishead team are here to provide professional, person-centred visiting care that gives you the support you need to feel safe and independent in the comfort of your own home.

As experts in the home care industry for over 30 years, we understand exactly what it takes to provide high-quality care; that’s why our support packages are completely tailored to you and your individual needs and preferences. With bespoke home care from our Portishead team, you and your loved ones have peace of mind that you have the exact level of support you need, in the place you feel most comfortable.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.

Live-in care for constant peace of mind

When the need arises for more intensive support, we understand that residential care isn’t always the ideal solution. That’s why we provide compassionate and individually tailored live-in c are that provides you with the support you need, whenever you need it.

The great thing about live-in care is that your private carer is completely committed to you and your needs, which means that they have the time and the flexibility to support you at your pace. With gentle encouragement and support, your live-in carer will be there to alleviate your worries and enable you to live your life safely and independently at home – just with a little help along the way.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Domiciliary care to support you in Portishead

Also known as visiting care, domiciliary care from our Portishead team gives you complete freedom and autonomy over the care you receive. Whether you’re looking for regular visits to help you with getting washed and dressed for the day, someone to accompany you for your morning walk along the beach or overnight stays to help you get a peaceful night’s rest – our expert team of carers are here to support you with whatever it is you need.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Specialist dementia care tailored to you

For lots of people living with dementia, the most important things are comfort and familiarity; that’s why compassionate, person-centred home care from our Portishead team is the ideal solution to support you or your loved one living with dementia. With a bespoke support plan that is built by and around you and your family, you have peace of mind that the dementia care we provide is exactly what you need to feel safe, supported and comfortable at home.

There can also be lots of uncertainties surrounding a dementia diagnosis – we understand. But here at Helping Hands, we’re not just here to help with the practical things; we’re here to provide information, guidance and support that can bring comfort to all of you as a family, helping you to gain understanding amongst these uncertainties and live well with dementia.

A smiling woman in a light purple uniform washes dishes at a kitchen sink, wearing blue gloves. A metal saucepan is on the hob in the background, and the kitchen appears clean and bright.

Elderly care that keeps you safe at home

As we age, we can often start to find a little more difficulty in getting up and about, but that doesn’t necessarily mean that we have to sacrifice our independence to accommodate that. Our Portishead elderly care team will work closely with you and your loved ones to build an individual support plan that enables you to continue living safely and independently at home.

At Helping Hands, our care is so much more than just practical support. With more and more people experiencing loneliness in their elderly years, companionship care is a great way for you to have the practical support you need, whilst enjoying your time with a friendly face along the way. So, whether you’d simply like for someone to pop in for a cup of tea and a chat every now and again, or a friendly shoulder to lean on as you enjoy a day out in Bristol – we’re here for you.

An older man with white hair and glasses, wearing a beige jacket and blue jumper, smiles whilst holding playing cards outdoors. The background is blurred with green foliage.

Respite care for as long as you need it

It may be that you are a carer for a friend or loved one and you’re in need of some rest and recuperation; or perhaps you’d like to pay a visit to nearby Weston-super-Mare for the weekend but you feel like you could use some additional support whilst you’re away from home. Our Portishead team are here to provide bespoke respite care packages that give you the support you need, for as long as you need it.

A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.

Fully-trained carers in Portishead

We’re proud to have been providing high-quality care to over 40,000 families since our inception in 1989, but it wouldn’t have been possible without the commitment and compassion of our wonderful carers. Selected specifically for their skills, expertise and genuine passion for care, each and every one of our carers go through award winning training and a stringent recruitment process including references and background checks, such as a Disclosure Barring Service (DBS) screening.

All personal care services are provided by our Care Quality Commission (CQC) registered office Helping Hands Newbury.

Other areas we cover

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Branch information

Address

Helping Hands Clevedon, 61 Hill Road, Clevedon, BS21 7PD

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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