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Live-in care and visiting home care in Ramsgate

Lucy, our Ramsgate Branch Manager and her team of expert carers are fully committed to providing you or your loved one with bespoke home care services in Ramsgate, Margate, Sandwich, and Broadstairs and the surrounding areas.

Meet Lucy Forrester, our Branch Manager

"Hi, I’m Lucy. Making a difference in people’s lives, no matter what, is what I love most about my job. This is something I feel that I’ve achieved on a number of occasions throughout my career so far. Having been a carer myself, I have some great knowledge and experiences which I can share with my team, enabling them to be the best they can be.

"As the Ramsgate Branch Manager, I’m responsible for ensuring the carers we have are at the forefront of providing outcome-based care for people around our local area, whether they just need a bit of companionship or more one-to-one support.

"Seeing how much we value our carers was one of the main factors in my decision to join Helping Hands. I was also excited by the opportunity to build the branch up from scratch and create a positive culture for everyone to work."

Visiting Care in Ramsgate

Here at Helping Hands we offer individually tailored high quality home care in Ramsgate and the surrounding areas. Still family owned and run, we draw on over 29 years of experience, to ensure that the very best standards of support are delivered by our carers to each and every one of our customers.

Lucy and her team provide everything from companionship, housekeeping, through to providing more complex healthcare support for people with conditions such as MS, Spinal Injuries, Parkinson’s, Acquired Brain Injuries and those that have suffered a Stroke. Every member of the Helping Hands team is here to ensure we enable our customers to enjoy the quality of life they deserve in the comfort of their own home, irrespective of their personal or medical needs.

The team of dedicated carers across Ramsgate and the surrounding areas are chosen and trained at the branch, and supported by expert guidance from the branch’s manager and a team of registered nurses. They draw on our extensive knowledge of the area, having first launched Helping Hands in Warwickshire in 1989.

If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.

How visiting care is helping Audrey
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I love it when the carers come because I feel like I can be myself and they’re not going to judge me.

Paula, a Helping Hands customer

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Live-in care in Ramsgate

If you need a more intense level of home care, our carers are fully trained to provide you with it. Our live-in care services in Ramsgate mean that one of our carers can be there to help you around the clock. If you have a progressive medical condition or have been recently injured and need support around the home, we can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it, and help to administer it.

You can be confident in the expert knowledge of our carers. All of our local Ramsgate carers have been fully trained at our very own Centre of Excellence, and have a wide knowledge of complex condition-led care. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

Friendly, qualified carers in Ramsgate

Our Ramsgate carers are committed to providing you or your loved one with the very best possible care. To ensure that they can deliver your care to the highest standard, we are committed to providing them with a comprehensive programme of training and support.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence. But the training does not stop there. Every Helping Hands carer takes part in ongoing training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements.

Our carers are also committed to ensuring that you receive the best condition-led care available and work with local GPs to understand how best to support you.

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My biggest achievement has been a relationship I built with a lady who had dementia. We enjoyed spending time together and I encouraged her to go out. I loved taking her shopping.

Jade, a Helping Hands carer

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Find out more about live-in care or visiting care in Ramsgate

Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering visiting care or live-in care in Ramsgate and would like to discuss your options, simply call one of our friendly advisors and we can talk you through the options that could work for you.

Request a callback Email us

Areas across Ramsgate that we cover

Margate Sandwich Woodnesborough
St Nicholas-at-Wade St Margaret’s Bay Sarre
Wingham Worth Minster-in-Thanet
Ash-next-Sandwich Westgate-on-Sea Birchington-on-Sea
Manston Minster-in-Thanet Manston
Herne Bay Chestfield Tyler Hill
Broad Oak Canterbury Street End
Chartham Nackington Birchington
Cliffsend Marshborough Goodnestone

Visit our branch, open Mon-Fri

You can visit our Ramsgate care team on York Street, Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with Lucy and her team, please get in touch with us on 01843 242056. We’re here to take your call seven days a week:

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM


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