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CQC & CIW Regulated
Receive care in 24 hours
4.5 Star Rating
Rated Excellent on
Trustpilot
Industry leading carer training

Website Reviews for Richmond

4.5 Star Rating
Rated Excellent on
Trustpilot

Chloe Owens and the team would love to hear your feedback, as it will help them to continue improving their services for all of their customers. We really appreciate your feedback and hope to hear from you soon.

4.9 / 5
Based on 37 reviews
Outstanding
89%
Excellent
11%
Good
0%
Satisfactory
0%
Poor
0%
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Richmond Reviews
11 August 2025

It was great to have helping hands around when I came out of hospital. All the carers were very pleasant and obliging. I appreciated the Richmond manager being there too, to arrange everything for me at short notice. I would happily recommend Helping Hands to my friends.

Elaine
16 March 2021

Lovely people so kind and helpful carers are so professional

AP
25 November 2020

Thoughtful, kind, efficient service

Clare Hoppe
18 November 2020

The carers are extremely professional and personable. They make both me and my husband feel comfortable. They are excellent

Jill Waterman
9 November 2020

I have rated your service as excellent because that in as been my experience. All your staff seem good at their jobs so the whole thing runs very well.

Joe Martin
Branch information
Address

Helping Hands Richmond, 5 Duke Street, Richmond, TW9 1HP

Show in maps Richmond Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed