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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open at 8:30 AM on Friday

Existing customer
020 3617 4145

Lines open at 8:30 AM on Friday

Existing customer
020 3617 4145

What does our assisted living support include?

Our assisted living care can include whatever suits you most. Whether you are living with a condition or disability or are living with mobility issues or cognitive decline, we can tailor our care plan to help you as much as possible. We have over 35 years of experience and over 150 branches across the UK, and we’re proud to be providing home care in Richmond. We’re also regulated by the Care Quality Commission (CQC), so we’re always in the loop.

GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Supporting people living in Richmond
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow
Christien Ingrosso
Christien Ingrosso

Head of Operations

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso
Looking to become a carer in Richmond ?
Apply here
A smiling man in a light purple uniform places a milk bottle in a kitchen cupboard. A beige shopping bag with groceries sits on the worktop beside him. The kitchen has light cupboards and open shelves.
Qualified carers providing assisted living in Richmond

Our carers are experts at providing help with your day-to-day life within your home. Whether that’s general housekeeping, meal preparation or even your daily stroll to Richmond Hill, we can help. Our carers also make wonderful companions, and we try to match your carer to your personality and interests. They make a huge difference in the lives of our customers and can provide elderly care, and personal care and help create a daily routine that maintains a happy and healthy life.

An older woman, partially visible and smiling, relaxes in bed while holding a white mug with both hands. She wears a striped shirt and a gold ring, and the scene appears warm and comforting.
When to consider assisted living

Assisted living care could also be for you if you have complex clinical needs. Trained by registered nurses, our carers can provide nursing care which can help with medication administration, catheter and stoma care, PEG feeding and enema support. We get to know you and what you need, which includes specialised disability care which can help with Down’s Syndrome, brain injuries, Motor Neurone Disease (MND) and more.

A carer in a purple uniform pours tea for an elderly man and woman sitting at a garden table, smiling and enjoying a sunny day. The table has tea cups, a teapot, and snacks. Greenery surrounds the patio area.
How much does assisted living cost?

If you want to look at our assisted living prices, see our costs and funding page. Our live-in care in Richmond is designed for full-time, around-the-clock support if you need a trusted companion with you 24/7. Our visiting care can be from just 30 minutes a week or much more frequently. Respite care is a short-term, temporary lifeline if you need help getting back on your feet or if your primary caregiver needs some time off.

How to arrange assisted living in Richmond

Our Richmond branch is just down the road from the Richmond Theatre and Richmond Green, so we’re located in a beautiful area. We welcome you to come in and talk to us face-to-face about what you need from us. Or you can always contact us over the phone or via our seven-day-a-week Live Chat on our website.

Contact us
GET THE INFORMATION YOU NEED

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Why choose Helping Hands

Discover why thousands of families trust us for personalised home care across England and Wales.

Branch information
Address

Helping Hands Richmond, 5 Duke Street, Richmond, TW9 1HP

Show in maps Richmond Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed