Live-in care and visiting home care in Richmond
An affluent residential district on the edge of the River Thames, Richmond upon Thames is one of the many jewels in the London crown. What is arguably one of London’s most attractive boroughs, it has long been a favourite retreat for Royalty and the rich and famous. Now, it is a comfortable home for one of the leading home care providers in the UK: Helping Hands.
From their office on Duke Street, Branch Manager Parnita and her team of carers bring bespoke, person-centred home care visits to families throughout Richmond, Twickenham, Hounslow, Feltham, Brentford, Chiswick and the surrounding areas.
Meet Parnita, our Richmond Branch Manager
Richmond's Branch Manager is Parnita Nagi, a Registered Manager with the Care Quality Commission (CQC). Before joining Helping Hands, she was supporting people with brain injuries and learning difficulties, as well as young people leaving the foster care system.
Parnita says: “I am excited to be managing this service and providing person-centred care to meet the specific needs of my customers. I am extremely passionate about the details of care and have found a company that shares my passion and ensures everyone we work with feels appreciated and supported.”
Home care visits that are tailored to you
Visiting care from our Richmond team gives you the comfort of knowing that you are fully supported without making any compromises to your safety or independence. With visits available from 30 minutes all the way through to overnight stays, Parnita and her team will work closely with you to build a personalised care plan that is focused entirely around you.
With experience in dealing with conditions ranging from dementia, Parkinson’s and multiple sclerosis to cerebral palsy, neurological injuries and mental health conditions, our Richmond team are fully equipped to cater to your every need. Whether you require visits that are little and often to help you with your household chores or more intensive support at home, work or out in your local community, we’re here to ensure that you continue to live a life that is entirely on your terms.
Live-in care in Richmond for round-the-clock support
We understand that when the need for more intensive support arises, moving into a residential or nursing home isn’t always everybody’s preference. That’s why Parnita and her team offer unintrusive live-in care packages where one of our dedicated carers will live with you in your home, ensuring that you have the support you need without making any compromises to your quality of life.
Here at Helping Hands, live-in care is more than just practical support; we give you the help that is needed so that you can continue to make the most out of life. If rugby is your passion and you enjoy heading out to Twickenham Stadium to cheer on the England team, we’ll be right there with you in our finest rugby shirt.
Our aim is to provide you with the support you need so that you can remain as independent as possible. And with 30 years’ experience supporting thousands of individuals of many different ages with unique conditions, Parnita and her team will work with you to ensure that your live-in care is exactly as you want it to be.
All of the staff are really kind and very capable – the carers make the experience personal and individual.
Shirley, a visiting care customer
Domiciliary care to support your independence
Traditionally known as visiting care, domiciliary care gives you the dedicated support you need without the added stress of moving out of your beloved home. With your independence at the heart of our service, Parnita and her team will work closely with you to build a personalised care plan that centres entirely around you and your preferences.
As a company that was built on a foundation of family values, we understand that providing care is more than just the practicalities – your mental wellbeing is equally important. So if you enjoy going out for a round of golf or you simply want someone to enjoy a cup of tea and a chat with, we’ll be there for you.
Specialist dementia training for our Richmond team
As an umbrella term for over 100 different conditions, dementia has a number of different ways of affecting those living with the condition – that’s why the care that we provide is entirely unique to each individual. Familiarity is key, and we will work closely with you and your loved ones to ensure that the care we provide is completely tailored to you and your routine.
We understand that the time following a dementia diagnosis can be distressing and unnerving for you and your surrounding family, but with expert dementia care from Parnita and her team, we’re here to give you dedicated guidance and support through every step of your dementia journey.
Elderly care for you or your loved ones
You may be worried about a friend or relative after a fall at their home, or perhaps you are a caregiver for your partner but you are finding it more difficult to support them than you used to. With elderly care from Parnita and her team, we’ll ensure that you have the help that you need to remain safe and independent at home.
And as we grow older, loneliness can often become a bigger burden than most, which is why our Richmond team provide more than just practical support; we’ll give you friendship. Whether you enjoy an afternoon of crossword puzzles or going to see the deer at Richmond Park, we’ll be right there with you.
Helping Hands gave me a chance, which I’m so grateful for. It definitely touches you when you’ve made someone else’s life a little better.
Farah, a visiting carer
Respite care for short-term support
Care needs can often be unpredictable; they can arise at any given moment for any given reason, but that doesn’t mean that you should have to make any sacrifices to the quality of your care. With respite care packages from Parnita and her team, we’ll ensure that you have a personalised respite care package that is built entirely around you and your needs and ready for whenever you need your care to start – sometimes within 24 hours of your initial enquiry.
You may be a caregiver for your friend or relative but you have to tend to a family emergency, or perhaps you would like some support while you’re recovering from a life-changing illness or injury. Regardless of your circumstances, we’ll be there to provide dedicated, person-centred care from whenever you need it, for as long as you need it.Request a callback Email us
Award-winning training for our Richmond carers
Helping Hands was founded in a small town in Warwickshire in 1989, where we had a small team of caring, compassionate people to support local families in the comfort of their own home. Thirty years later, we’re proud to have been providing that same level of expert care to thousands of families across England and Wales – but none of it would have been possible if it wasn’t for our wonderful carers.
Following a stringent recruitment process, each of our carers complete a comprehensive training course that covers modules such as moving and handling, medication administration and safeguarding, as well as undergoing a full background check including Disclosure Barring Service (DBS) screenings. But with their professional experience and expert training aside, every single one of our carers possess the trait that cannot always be taught: they are all naturally wonderful people.
Like all of our branches, our Richmond office is fully regulated by the Care Quality Commission (CQC), and we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.
Areas covered by our Richmond branch
Find out more about care in Richmond
If you’d like to speak with our team about how we can help, please call us on 0203 553 6094. Our phone lines are open seven days a week.
If you’d like to pop in to see the team on Duke Street, our door is always open for you. Or if you let us know a time and a place, we can arrange to meet you somewhere that is more convenient for you – whether that’s at a local café or your kitchen table.