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Home care in Richmond

Excellent 4.5 Star Rating 5,000+ reviews on
Trustpilot
Trustpilot
4.5 Star Rating
Excellent | 5,000+ reviews

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
020 3617 4145

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
020 3617 4145

Visiting care and home care in Richmond

An affluent residential district on the edge of the River Thames, Richmond-upon-Thames is one of the many jewels in the London crown. What is arguably one of London’s most attractive boroughs, it has long been a favourite retreat for Royalty and the rich and famous. Now, it is a comfortable home for one of the leading home care providers in the UK: Helping Hands.

Our fully-trained team can offer care for a whole range of different needs – from those who require additional support with a chronic illness to those needing an extra helping hand with the housework and accompanying out and about. Get in touch today to find out how we can provide support and assistance ranging from weekly care visits to 24-hour live-in care without having to leave your home.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Richmond

Our carers provide a wide range of support across Richmond, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Richmond
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Richmond
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    What families say about our care
    Google Reviews
    Homecare.co.uk Reviews
    HelpingHands Reviews
    Trustpilot Reviews
    CQC Logo
    Fully regulated care supporting Richmond

    Our Richmond branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care Richmond

    Home care in Richmond from our team gives you the comfort of knowing that you are fully supported without making any compromises to your safety or independence. With visits available from 30 minutes all the way through to overnight stays, the team will work closely with you to build a personalised care plan that is focused entirely around you.

    With experience in dealing with conditions ranging from dementia, Parkinson’s and multiple sclerosis to cerebral palsy, neurological injuries and mental health conditions, our Richmond team are fully equipped to cater to your every need. Whether you require visits that are little and often to help you with your household chores or more intensive support at home, work or out in your local community, we’re here to ensure that you continue to live a life that is entirely on your terms.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live-in care in Richmond for round-the-clock support

    We understand that when the need for more intensive support arises, moving into a residential or nursing home isn’t always everybody’s preference. That’s why the team offer unintrusive live-in care in Richmond packages where one of our dedicated carers will live with you in your home, ensuring that you have the support you need without making any compromises to your quality of life.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Domiciliary care to support your independence

    Traditionally known as visiting care, domiciliary care gives you the dedicated support you need without the added stress of moving out of your beloved home. With your independence at the heart of our service, Parnita and her team will work closely with you to build a personalised care plan that centres entirely around you and your preferences.

    As a company that was built on a foundation of family values, we understand that providing care is more than just the practicalities – your mental wellbeing is equally important. So if you enjoy going out for a round of golf or you simply want someone to enjoy a cup of tea and a chat with, we’ll be there for you.

    A smiling woman in a purple uniform with a Helping Hands logo talks to another person outdoors, near pink flowers and greenery.
    Specialist dementia training for our Richmond team

    As an umbrella term for over 100 different conditions, dementia has a number of different ways of affecting those living with the condition – that’s why the care that we provide is entirely unique to each individual. Familiarity is key, and we will work closely with you and your loved ones to ensure that the care we provide is completely tailored to you and your routine.

    We understand that the time following a dementia diagnosis can be distressing and unnerving for you and your surrounding family, but with expert dementia care from the team, we’re here to give you dedicated guidance and support through every step of your dementia journey.

    A woman with curly hair smiles whilst cutting vegetables, including carrots and peppers, in a bright kitchen.
    Elderly care for you or your loved ones

    You may be worried about a friend or relative after a fall at their home, or perhaps you are a caregiver for your partner but you are finding it more difficult to support them than you used to. With elderly care from the team, we’ll ensure that you have the help that you need to remain safe and independent at home.

    And as we grow older, loneliness can often become a bigger burden than most, which is why our Richmond team provide more than just practical support; we’ll give you friendship. Whether you enjoy an afternoon of crossword puzzles or going to see the deer at Richmond Park, we’ll be right there with you.

    A carer pours tea for an elderly man and woman sitting at a patio table outdoors, surrounded by greenery, enjoying a peaceful afternoon together.
    Respite care for short-term support

    Care needs can often be unpredictable; they can arise at any given moment for any given reason, but that doesn’t mean that you should have to make any sacrifices to the quality of your care. With respite care packages from the team, we’ll ensure that you have a personalised respite care package that is built entirely around you and your needs and ready for whenever you need your care to start – sometimes within 24 hours of your initial enquiry.

    You may be a caregiver for your friend or relative but you have to tend to a family emergency, or perhaps you would like some support while you’re recovering from a life-changing illness or injury. Regardless of your circumstances, we’ll be there to provide dedicated, person-centred care from whenever you need it, for as long as you need it.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Award-winning training for our Richmond carers

    Helping Hands was founded in a small town in Warwickshire in 1989, where we had a small team of caring, compassionate people to support local families in the comfort of their own home. Thirty years later, we’re proud to have been providing that same level of expert care to thousands of families across England and Wales – but none of it would have been possible if it wasn’t for our wonderful carers.

    Following a stringent recruitment process, each of our carers complete a comprehensive training course that covers modules such as moving and handling, medication administration and safeguarding, as well as undergoing a full background check including Disclosure Barring Service (DBS) screenings. But with their professional experience and expert training aside, every single one of our carers possess the trait that cannot always be taught: they are all naturally wonderful people.

    Like all of our branches, our Richmond office is fully regulated by the Care Quality Commission (CQC), and we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

    Supporting communities across Richmond

    Our carers provide home care in Richmond and nearby areas including these locations.

    Local updates
    A carer in a lavender uniform smiles and gestures whilst sitting beside an elderly man with glasses, who is looking at a photo album. They appear to be sharing a pleasant conversation on a sofa.
    What Options Do You Have For Elderly Care In Richmond?

    It’s not always easy to know if or when the time has come to find...

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 3553 0348
    Branch information
    Address

    Helping Hands Richmond, 5 Duke Street, Richmond, TW9 1HP

    Show in maps Richmond Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered