Live-in care and visiting home care in Richmond
From their Duke Street office, our Richmond carers bring home care visits to families throughout Richmond, including Twickenham, Hounslow, Feltham, Brentford, Chiswick and other areas of London and Surrey.
Each of our carers are fully trained by our experts and are dedicated to supporting your independence. Whether you’re looking for support with housekeeping, cooking, personal care, dementia care or mobility support, we provide a person-centred process and put your needs and comfort first.
An approved care provider in Age UK’s Business Directory for London, we also provide live-in care and live-in housekeeper services to families throughout the area.
Meet Parnita, our Richmond Branch Manager
Richmond's Branch Manager is Parnita Nagi, a Registered Manager with the Care Quality Commission (CQC). Before joining Helping Hands she was supporting people with brain injuries and learning difficulties, as well as young people leaving the foster care system.
Parnita says, “I am excited to be managing this service and providing person-centred care to meet the specific needs of my customers. I am extremely passionate about detail and have found a company that shares my passion and ensures everyone we work with feels appreciated and supported.”
Meet our team
Little or often - home care visits when you need them
Our team of Richmond carers supports people across Surrey and south-west London so they can live independently at home.
From as little as a 30-minute weekly visit, right through to several home care visits a day or overnight care, our dedicated carers can help you with:
- Personal care – supporting you with washing, dressing and using the toilet, always putting your dignity and comfort first
- Housekeeping services – from domestic cleaning and laundry duties through to preparing meals and running errands
- Companionship – a chat over a cup of tea or helping you to catch up with family and friends
- Medication support – whether it’s a prompt or administering medication
- Mobility support – making sure you can get around your home safely and easily, and using hoists if needed
- Advanced care needs – helping you manage your catheter, stoma, ventilator or peg-feeding tube
We can arrange for care to start quickly, putting yours and family’s minds at ease. Temporary respite care is also available, should you need urgent live-in support after a last-minute hospital discharge or in response to a sudden emergency or change in circumstances.
A live-in carer when you need them
If you find that you need ongoing support, we have a large team of fully-trained live-in carers who can provide 24-hour care. Dedicated live-in care means you can stay at home surrounded by your home comforts, and not experience the upheaval of moving into a residential home.
Each of our carers are handpicked, not just based on their previous care experience but also according to your preferences, personality, and interests. In other words, they’ll be more than just a carer; they can also become a valued companion.
Your locally based manager is always on-hand to make sure everything runs smoothly, and also to coordinate any changes and ensure continuity of care. Call us today to find out more about our fully managed service.
All of the staff are really kind and very capable – the carers make the experience personal and individual.
Shirley, a visiting care customer
Specialist dementia care and nurse-led support
With almost three decades of experience, our carers understand that familiarity and continuity are so important for those affected by dementia. Guided by our team of dementia specialists, they are on hand to help manage the challenges dementia can cause.
Many of our carers take additional training to ensure that your loved one can get the support they need at home, surrounded by their familiar comforts, rather than going through the upheaval of moving into a care home.
Working alongside a dedicated team of nursing specialists, we also enable those with more complex requirements to get the care they need so they can continue to live in the place they feel most comfortable – their own home.
Richmond housekeeping services
Keeping on top of the house as well as juggling work and family commitments is a constant battle. Ranging from help with cleaning, vacuuming and laundry through to running errands and making your meals, we can help keep your home in tip-top condition.
Our Richmond housekeepers understand and respect that your home is your personal space. That’s why we always make sure we meet your exact standards and work to suit your lifestyle. And if you find that you need more regular support, a live-in housekeeper will be there for you whenever you need them.
Get in touch with us today to find out more about housekeeping assistance in and around Richmond.
Trained carers in Richmond
Our carers are truly special people. Though they all come from different backgrounds and have varying levels of experience, each and every one of them has care in their hearts.
In order for us to provide the highest standard of care, our carers take part in a detailed training programme before starting their work with us, regardless of their previous experience. Each one of them also goes through a series of strict background checks before joining our team.
As a CQC-regulated provider, you can be assured that our carers will deliver the outstanding care that you would expect and, because they are directly employed by us, they will receive our continuing support too.
Helping Hands gave me a chance, which I’m so grateful for. It definitely touches you when you’ve made someone else’s life a little better.
Farah, a visiting carer
More about home care in Richmond
Finding out what care you or your loved one needs might seem a little overwhelming to begin with. Our friendly care team is only a phone call away. Call us today on 02035530348 and we will take you through the options and arrange care that is the best fit for your family.
Request a callback Email usAreas covered by our Richmond branch
Our Richmond branch provides visiting care to families who live across the following areas in Surrey and south-west London:
| Brentford | Chiswick | Feltham |
| Hounslow | Isleworth | Richmond |
| Teddington | Twickenham |
Visit our branch, open Mon-Fri
You can visit our Richmond care team on Duke Street on Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).
Phone lines open 7 days a week
If you’d like to discuss your home care options and set-up a meeting with Parnita and her team, please get in touch with us on 02035530348. We’re here to take your call seven days a week:
