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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Our dedicated, compassionate carers go above and beyond to ensure you or your loved ones can be as independent as possible in the comfort of your own home. We have extensive home care expertise that stems from over 30 years of experience in providing exceptional, compassionate care services. And we’re fully regulated by the CQC and CIW to afford you peace of mind about our ability to provide an excellent level of care.

Get in touch today to find out more about care at home. We can support you in and around Teddington, Hampton, Twickenham, Surbiton, Fulwell and the surrounding areas.

This branch covers where you need care:

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To learn more about how we can help call

02035530348 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Teddington

In 2021, The Sunday Times listed Teddington as the best place to live in London. After an afternoon watching the deer in Bushy Park and strolling along the Thames, we think it might just be the best place in the world.

Either way, we at Helping Hands want to ensure you or your loved ones are able to continue enjoying the delights of Teddington through our flexible home care packages. Starting from just 30 minutes a week, our visiting and live-in care services are tailored to assist you through your own care journey.

Meet the team

Immaculate Song

Meet Immaculate Song, our Area Care Manager, Teddington

I am the area care manager for our London branches in the South East region. My role involves leading a team of dedicated registered managers to ensure the highest standards of care is delivered to our customers daily, and our care staff have the most up-to-date training to support them within their role. I oversee operations, making sure all our branches are compliant with current regulations, meeting and surpassing standards and financial targets. In my spare time, I coach unfulfilled professionals to uncover their true potential and make a living out of it. I enjoy spending time with my family and travelling to places I have never been before.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in Teddington

Our visiting care plans start from just 30 minutes a week and are personalised to suit your individual needs whilst focusing on safeguarding your wellbeing, regardless of your condition. We provide outstanding, person-centred support that respects your preferences and routines whilst promoting your independence. Whether you need help with personal care, mobility, housework or more, our superb carers will be more than happy to personalise a support plan that respects your preferences.

Teddington live-in care

Live-in care is a great alternative to residential care, as it allows you or your loved ones to stay in a familiar, comforting home environment while you receive the help you need. Whether your care needs are basic or complex, having a carer living with you provides you with the reassurance that you’ll never be alone and allows you to maintain your independence, routine and wellbeing on your own terms. Our carers are discreet and unintrusive, giving you the space that you need.

Domiciliary care services

We’ve been providing domiciliary care services since 1989, and we’re able to draw on our 30-plus years of experience to provide our customers with flexible, tailored support packages to suit the specific requirements of you or your loved ones. Whether you choose visiting or live-in care, our dedicated carers provide outstanding person-centred care that gives you a level of control and flexibility that you’d miss out on in a residential care home.

Better than a care agency in Teddington

We’re not a home care agency, which means we directly employ our carers. We do this because we value our carers, and as an industry-leading home care provider we feel a responsibility to ensure that we look after the people who are looking after our customers. Adopting this approach means we can offer our customers a bespoke package with no hidden costs or referral fees. Additionally, all of our working practices are fully regulated and managed, something which isn’t guaranteed with care agencies.

Experienced dementia care

At Helping Hands, we understand that the dementia care journey is different for every individual. We’ve been caring for people living with dementia for over 30 years, so when you choose us as your dementia care provider you can be reassured of expert guidance, compassion and the right level of support every step of the way as the condition progresses. Our carers place emphasis on reducing confusion and anxiety while creating an environment in which you can create, preserve and reflect on precious memories from the familiar environment of your own home.

Respite care relief and support

There may be occasions when you need care on a short-term basis. With respite care from Helping Hands, we can provide you with temporary, emergency support, normally within 24 hours. Whether you’ve been discharged from hospital early or your regular carer is suddenly unavailable, our dedicated carers will ensure that you receive the level of care that you require from the comfort of your own home without your normal routines being compromised.

Elderly care tailored to you

You may benefit from elderly care if you find you need assistance with day-to-day tasks such as housework, preparing meals, doing laundry, and caring for your person. Our dedicated, discreet carers are here to assist you around the house as much or as little as you need, allowing you to enjoy more freedom in your own home. Our support plans are tailored to your personal preferences, meaning you don’t have to compromise or give up the things you love doing.

Fully trained carers in Teddington

At Helping Hands, our carers are our prize asset. We’re incredibly proud of how dedicated, compassionate and skilled they are in providing a consistently incredible level of support to our customers. We provide all of our carers with in-depth training, as well as refresher courses to encourage their ongoing professional development, and we also have a careful recruitment process to ensure we only employ people who share our ethos of being compassionate, empathetic and people-centred. To demonstrate our high standards of care delivery, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales.

Find out more about home care in Teddington

Find out more about home care in Teddington; our friendly customer care team are available for you to talk to seven days a week. Or, if you prefer, you can get in touch via our website and request a callback for further information.

Call us on 02035530348 Talk to us on live chat Request a call back

Our credentials

Our Teddington branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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