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Home care in Teddington

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Excellent | 5,100+ reviews

Your nearest branch: Richmond

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Existing customer

020 3617 4145

Your nearest branch: Richmond

Speak to our team today

Lines open at 9:00 AM today

New customer

Lines are currently closed

Existing customer

020 3617 4145

Visiting care and home care in Teddington

In 2021, The Sunday Times listed Teddington as the best place to live in London. After an afternoon watching the deer in Bushy Park and strolling along the Thames, we think it might just be the best place in the world.

Either way, we at Helping Hands want to ensure you or your loved ones are able to continue enjoying the delights of Teddington through our flexible home care packages. Starting from just 30 minutes a week, our visiting and live-in care services are tailored to assist you through your own care journey.

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Teddington

Our carers provide a wide range of support across Teddington, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

National care provider with 155+ branches

CQC regulated services

Thousands of 5-star reviews from families

Carefully selected carers with compassion and empathy

Flexible support tailored to individual needs

Home care services available in Teddington

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

GET THE INFORMATION YOU NEED

Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Supporting people living in Teddington

While we do not have a physical branch in Teddington, care in the area is coordinated by our Richmond branch, working with carers who support people across the local community.

Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

More about Christien Ingrosso

Paul Sewell

Head of Operations

Paul Sewell is the Head of Operations for East.

Matt Bristow

Divisional Director

As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

More about Matt Bristow

What families say about our care

Fully regulated care supporting Teddington

Care services supporting families in Teddington are delivered by our Richmond branch, which is fully regulated by the CQC.

Find out more

A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.

Home care Teddington

Our visiting care plans start from just 30 minutes a week and are personalised to suit your individual needs whilst focusing on safeguarding your well-being, regardless of your condition. We provide outstanding, person-centred support that respects your preferences and routines whilst promoting your independence. Whether you need help with personal care, mobility, housework or more, our superb carers will be more than happy to personalise a support plan that respects your preferences.

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Teddington live-in care

Live-in care is a great alternative to residential care, as it allows you or your loved ones to stay in a familiar, comforting home environment while you receive the help you need. Whether your care needs are basic or complex, having a carer living with you provides you with the reassurance that you’ll never be alone and allows you to maintain your independence, routine and well-being on your own terms. Our carers are discreet and unintrusive, giving you the space that you need.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.

Domiciliary care services

We’ve been providing domiciliary care services since 1989, and we’re able to draw on our 30-plus years of experience to provide our customers with flexible, tailored support packages to suit the specific requirements of you or your loved ones. Whether you choose visiting or live-in care, our dedicated carers provide outstanding person-centred care that gives you a level of control and flexibility that you’d miss out on in a residential care home.

A nurse in a purple uniform sits beside a smiling woman with grey hair, who is lying in bed. The nurse gently holds the woman's hand, offering comfort and support in a warm, softly lit room.

Better than a care agency in Teddington

We’re not a home care agency, which means we directly employ our carers. We do this because we value our carers, and as an industry-leading home care provider we feel a responsibility to ensure that we look after the people who are looking after our customers. Adopting this approach means we can offer our customers a bespoke package with no hidden costs or referral fees. Additionally, all of our working practices are fully regulated and managed, something which isn’t guaranteed with care agencies.

Experienced dementia care

At Helping Hands, we understand that the dementia care journey is different for every individual. We’ve been caring for people living with dementia for over 30 years, so when you choose us as your dementia care provider you can be reassured of expert guidance, compassion and the right level of support every step of the way as the condition progresses. Our carers place emphasis on reducing confusion and anxiety while creating an environment in which you can create, preserve and reflect on precious memories from the familiar environment of your own home.

A woman in a light purple uniform and blue gloves slices bread on a chopping board in a modern kitchen. A vase of flowers and a glass of water sit on the worktop nearby.

Respite care relief and support

There may be occasions when you need care on a short-term basis. With respite care from Helping Hands, we can provide you with temporary, emergency support, normally within 24 hours. Whether you’ve been discharged from hospital early or your regular carer is suddenly unavailable, our dedicated carers will ensure that you receive the level of care that you require from the comfort of your own home without your normal routines being compromised.

A carer pours tea for an elderly man and woman sitting at a patio table outdoors, surrounded by greenery, enjoying a peaceful afternoon together.

Elderly care tailored to you

You may benefit from elderly care if you find you need assistance with day-to-day tasks such as housework, preparing meals, doing laundry, and caring for your person. Our dedicated, discreet carers are here to assist you around the house as much or as little as you need, allowing you to enjoy more freedom in your own home. Our support plans are tailored to your personal preferences, meaning you don’t have to compromise or give up the things you love doing.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.

Fully trained carers in Teddington

At Helping Hands, our carers are our prize asset. We’re incredibly proud of how dedicated, compassionate and skilled they are in providing a consistently incredible level of support to our customers. We provide all of our carers with in-depth training, as well as refresher courses to encourage their ongoing professional development, and we also have a careful recruitment process to ensure we only employ people who share our ethos of being compassionate, empathetic and people-centred. To demonstrate our high standards of care delivery, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales.

Supporting communities across Teddington

Our carers provide home care in Teddington and nearby areas including these locations.

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FAQs

It begins with a conversation. You can call our Richmond branch team directly (Monday to Friday 8am to 7pm, weekends 9am to 5:30pm), or request a callback if that’s simpler. There’s no need to have everything worked out first. We’ll walk you through it from there.

Yes, that’s exactly what we’re here for. If you’re not sure what level of support makes sense, you can request a brochure to read through in your own time, or call us for a chat and we’ll answer questions as they come up. There’s no pressure to have it all worked out beforehand.

With visiting care, we aim to keep things consistent, so you’ll usually see a small group of familiar carers rather than a different face every time. It won’t always be the exact same person, but continuity matters to us and we build rotas with that in mind. If it’s a particular priority for you, mention it to our Richmond team and we’ll set things up accordingly from the start.

In most cases, yes. Respite and emergency care can generally be arranged within 24 hours, whether it’s a sudden hospital discharge, a family carer who’s no longer available, or a situation that’s changed overnight. Life doesn’t always give much notice, and we’re ready to move quickly when it doesn’t.

We sort it. Respite care exists precisely for these moments, and in most cases we can have someone with you within 24 hours. You shouldn’t be left without the support you rely on just because something unexpected has happened at our end.

Our phone lines are open Saturday and Sunday, 9am to 5:30pm, and visiting and live-in care both continue across the week through our Richmond branch. For bank holiday cover, give us a call and we’ll confirm what’s available for your dates.

Thoughtfully. Your support plan is shaped around the routines and preferences that matter to you, not the other way round. For live-in care, we take time to find someone who shares your interests and to understand what you enjoy, then give you carer profiles to look through so the choice is yours. For visiting care, we keep the same small group of carers where we can. Either way, it’s about finding someone who fits, not just someone who’s free.

Our carers go through in-depth training, with regular refreshers as they develop. Recruitment is careful, with a real emphasis on compassion and empathy rather than skills on paper alone. For dementia in particular, we have over 30 years of experience, and we’ve seen how being at home, among familiar surroundings and faces, can ease confusion in a way other settings often can’t.

Quite a range: personal care, light housekeeping, preparing meals, laundry, and help getting out and about. Visiting care is flexible by design, so support is built around what you need from each visit rather than a fixed list.

It’s a plan built around your individual needs, preferences and daily routines, with the aim of supporting you to live well at home in a way that feels right for you. We review it as a matter of course, and if we think your needs have shifted we’ll talk it through with you. You can raise changes at any point too, because the plan should never stand still when your life has moved on.

Speak to our care team

If you're exploring care options in Teddington, our team can help you understand the support available and answer any questions you may have. Call our care team today.

020 3553 0348

Branch information

Address

Helping Hands Richmond, 5 Duke Street, Teddington, TW9 1HP

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Teddington