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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


Since our founding over 30 years ago, we have worked tirelessly to ensure that all of our customers get to live with dignity and independence while remaining in the home they love for as long as they can. We are fully regulated by the CQC and CIW which demonstrates our commitment to providing the very highest standards of home care at all times, so why not call us today to see how we could support you or your loved ones?

We can support you in and around Barnes, Hammersmith, Fulham, Hurlingham, Earl’s Court and the surrounding areas.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

02035530348 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Live-in care and visiting care in Barnes

Barnes has a long and detailed history, appearing in the Domesday Book of 1086 as “Berne” when its assets were eight hides and 20 acres of meadow, generating £7 per year. Due to its high percentage of independent shops, Barnes now generates a whole lot more than that for the local economy, which is something that Helping Hands is also all about.

We like to benefit the local areas of the places we’re based and we’re proud to say that lots of our staff get involved in charitable and good deeds. We’re already well established in areas nearby, so we thought it was time we got to know Barnes better too. With our visiting care and live-in care services we can make a huge difference to the lives of local people, so why not talk to us today and see how we could be supporting you?

Meet the team

Matt Bristow

Meet Matt Bristow, our Regional Care Director, Barnes

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis. I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Carole Kerton-Church

Carole Kerton-Church

Regional Clinical Lead, London & Essex

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareRespite Care

Other services we provide at this branch

Home care in Barnes

Whether you require an occasional 30-minute visit, or you need several longer calls per day, our visiting care service can be with you for as long or as little as you need. Our carers will come to you at prearranged times to ensure that you get everything you need on a daily basis, whether it’s help with housework, grocery shopping, medication, preparing your meals or personal care. Our personalised care packages put you at the centre of your care journey and with your own support plan you can be sure your routines and preferences will always be respected.

Barnes live in care

If you’ve ever wondered about alternatives to having to leave your beloved home and moving into residential care, then why not talk to us about live-in care? Your carer will be with you at home, around the clock, so you’ll never feel vulnerable due to being alone, or having to wait until the next scheduled care visit. Your carer may be living with you, but this doesn’t mean they’ll get under your feet or compromise your lifestyle in any way. When you want time on your own or with guests, they’ll be busy undertaking household tasks for you or preparing your next meal, or instead making you a welcome cup of tea.

Better than a care agency in Barnes

We believe we’re better than a care agency because not only are we fully regulated and managed by the CQC and CIW, which many agencies aren’t, we also prioritise you and your care above all else thanks to your bespoke care package and personalised support plan. Our carers also feel valued and highly motivated working for us because they are employed by a home care company with over 30 years of experience in keeping our customers safe and cared for.

Dementia care for you

Receiving a diagnosis of dementia can be upsetting and unsettling as there is no knowing exactly what the future will bring. However, one thing you can be sure of is our over 30 years of experience supporting people living with dementia to remain in the home they love, so when the time comes to think about looking into dementia care options, think of Helping Hands. Remaining in familiar surroundings can really help to reduce confusion and anxiety for someone living with dementia, so chat to us when you’d like to know more.

Respite care to support you

When you need respite care, perhaps due to your family going on holiday or your regular carer being ill, we can help. Don’t worry that you’ll have to leave the home you love as this just isn’t the case, as our compassionate carers will come to you. We appreciate that sometimes you also need care in a hurry – maybe your carer is ill or you’re unexpectedly being discharged from hospital but don’t worry; even in those circumstances we can get care to you quickly, usually within 24 hours.

Elderly care

As we get older, some of us become a little frailer and we can find ourselves struggling at home with daily tasks. If you’d appreciate a little extra support with everything from vacuuming to preparing meals or taking a shower safely, we can offer extra elderly care support in your own home. Don’t feel that it’s becoming too difficult to remain living independently, as our carers will be able to help you with the everyday things, meaning you get to relax with a cup of tea and watch us work!

Fully trained carers in Barnes

Our carers are at the heart of our business because they truly care about our customers, ensuring that you’ll always live with dignity and as much independence as possible. We train our carers after carefully selecting only the best applicants to join us and we offer them professional development opportunities throughout their employment, which they can then apply to their customers’ care. Helping Hands is the industry leading home care expert, thanks to our over 30 years of expertise, which is why we’re accredited by the Dementia Action Alliance and we’re founding members of the UK Home Care Association. Thanks to us being fully regulated by the Care Quality Commission & Care Inspectorate Wales you can always have the highest confidence in our expert service.

Find out more about care at home in Barnes

If you’d like to learn more about how we could be supporting you to satay in the home you love, then call our customer care specialist team today. They’re available seven days a week for your convenience, or alternatively, why not contact us via our website?

Call us on 02035530348 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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