Barnes

Whether you require an occasional 30-minute visit, or you need several longer calls per day, our visiting care service can be with you for as long or as little as you need. Our carers will come to you at prearranged times to ensure that you get everything you need on a daily basis, whether it’s help with housework, grocery shopping, medication, preparing your meals or personal care. Our personalised care packages put you at the centre of your care journey and with your own support plan you can be sure your routines and preferences will always be respected.

If you’ve ever wondered about alternatives to having to leave your beloved home and moving into residential care, then why not talk to us about live-in care? Your carer will be with you at home, around the clock, so you’ll never feel vulnerable due to being alone, or having to wait until the next scheduled care visit. Your carer may be living with you, but this doesn’t mean they’ll get under your feet or compromise your lifestyle in any way. When you want time on your own or with guests, they’ll be busy undertaking household tasks for you or preparing your next meal, or instead making you a welcome cup of tea.

We believe we’re better than a care agency because not only are we fully regulated and managed by the CQC and CIW, which many agencies aren’t, we also prioritise you and your care above all else thanks to your bespoke care package and personalised support plan. Our carers also feel valued and highly motivated working for us because they are employed by a home care company with over 30 years of experience in keeping our customers safe and cared for.

Receiving a diagnosis of dementia can be upsetting and unsettling as there is no knowing exactly what the future will bring. However, one thing you can be sure of is our over 30 years of experience supporting people living with dementia to remain in the home they love, so when the time comes to think about looking into dementia care options, think of Helping Hands. Remaining in familiar surroundings can really help to reduce confusion and anxiety for someone living with dementia, so chat to us when you’d like to know more.

When you need respite care, perhaps due to your family going on holiday or your regular carer being ill, we can help. Don’t worry that you’ll have to leave the home you love as this just isn’t the case, as our compassionate carers will come to you. We appreciate that sometimes you also need care in a hurry – maybe your carer is ill or you’re unexpectedly being discharged from hospital but don’t worry; even in those circumstances we can get care to you quickly, usually within 24 hours.

As we get older, some of us become a little frailer and we can find ourselves struggling at home with daily tasks. If you’d appreciate a little extra support with everything from vacuuming to preparing meals or taking a shower safely, we can offer extra elderly care support in your own home. Don’t feel that it’s becoming too difficult to remain living independently, as our carers will be able to help you with the everyday things, meaning you get to relax with a cup of tea and watch us work!

Our carers are at the heart of our business because they truly care about our customers, ensuring that you’ll always live with dignity and as much independence as possible. We train our carers after carefully selecting only the best applicants to join us and we offer them professional development opportunities throughout their employment, which they can then apply to their customers’ care. Helping Hands is the industry leading home care expert, thanks to our over 30 years of expertise, which is why we’re accredited by the Dementia Action Alliance and we’re founding members of the UK Home Care Association. Thanks to us being fully regulated by the Care Quality Commission & Care Inspectorate Wales you can always have the highest confidence in our expert service.