Anyone who works as a carer – whether professionally or looking after their loved one – will understand the necessity for some respite time every now and again. Caring for others can be a very demanding job, both mentally and physically so it is essential that you get to take a break.
Here at Helping Hands, we appreciate the need for respite, but also the fact that this can be stressful and disruptive for all involved. It can be a daunting prospect to be looked after by someone that you don’t know, and it can be a daunting prospect leaving someone in the hands of someone that they don’t know. This is why we provide highly trained, professional, and friendly respite carers who can effectively cover respite periods, knowing what it takes to cause the least disruption, stress, and maybe even make it a pleasant experience!
Regardless of your personal circumstances, our carers in Romford are able to adapt to provide the right support for you, your loved one, or your customer, allowing carers to rest with peace of mind and a knowledge that everyone is being looked after properly.
Here at Helping Hands, our home care team is equipped with the knowledge, skills, and personality required to provide effective cover for respite periods, regardless of whether it is planned or unplanned. We appreciate that sometimes sickness or family emergencies crop up, necessitating a need for short-notice respite cover, as well as planned respite cover. This is no problem for our respite carers in Romford.
Our care teams are specially picked for both their high levels of ability as well as friendly personalities, ensuring that our customers are getting both the technical, professional knowledge, as well as a sunny personality and service with a smile.
Before they start to work for us, our care staff are DBS checked and complete an initial training program. They are also given continued training throughout their careers and have 24/7 support available to them as and when they require it.
Our team of Romford carers is on hand to cover any respite period that you need. We can provide visiting care cover for anything from a few visits per week, to several per day – matching ‘normal’ routines and maintaining a continuation of the support that is usually given.
If you require, we can also provide longer-term, live-in carers, who will move into the home and are available for support on a full-time basis. Our live-in carers are meticulously matched to ensure that good relationships can be built, and long-lasting friendships forged. We also have registered nurses who can assist with any clinical care that is required.
Our respite care staff are on hand to help with any of the duties that the regular carer would carry out, including:
Here at Helping Hands, we understand the need for every person to be treated as an individual, with their own needs and necessities and ways that they like things to be done. This is why we adopt a person-centred approach to the care services that we provide, taking time to understand our customers and tailoring our services specifically to you.
Our carers are trained in supporting all of our customers no matter what their specific needs may be. Whether you are a younger person with complex medical requirements, a person living with dementia, elderly, or have clinical needs, our respite cover team is able to help.
We are considered to be industry leaders in home care, and our respite care teams focus on ensuring that periods of respite are as smooth running and positive as possible.
All of our respite carers in Romford have completed initial training and on-going training in helping to provide the best respite care that is possible. Here at Helping Hands, we have been accredited as a Centre of Excellence by Skills for Care – based on our comprehensive and effective training that we provide to our care staff.
We are also fully regulated by the independent body that is tasked with ensuring high levels of care in the care industry in England – the CQC (Care Quality Commission). This is also reinforced by our participation as founder members of the UKHCA (United Kingdom Home Care Association) – an organisation that represents care providers and promotes good quality care services.
We take our responsibilities as care providers very seriously, and this is why we also get involved with several organisations that represent the challenges faced by our customers. We work closely with organisations such as Age UK, Dementia UK, and the UKABIF (United Kingdom Acquired Brain Injury Forum), both helping us to gain an understanding of developments in the industry as well as contributing our own experiences.
If you are in or around the Romford area and are looking for respite cover, here at Helping Hands we are always available to help. Regardless of your needs, our team of respite care staff is trained and raring to go. You can contact us via telephone, email, or by popping into our office for a chat about how we can support you.