When you’re living with dementia certain days can be more difficult than others, which is when your Helping Hands carer will feel worth their weight in gold. Because we understand dementia – after all, we’ve been helping people navigate their dementia journeys since 1989 – our carers are invaluable at helping you to feel that you still retain your independence at home. Our visiting and live-in care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, you can be sure that we will provide outstanding home care in Rotherham, every time, across the whole area.
Whether you’re newly diagnosed and wondering what the future will bring, or you’ve been living with dementia for a while, you need to be sure that the care and support you’re going to receive is from a company who really understands you and your condition. You may only need us for a few hours a week to give a loved one a break or living in around the clock, but however we can support you, we’ll be there.
We’ve never believed that there’s a place for ‘one size fits all’ thinking in home care, and that’s even more true when it comes to dementia care. You’re still the same person you were, dementia doesn’t define you, and we’re on-hand to help you live that way and remain as independent as possible in the home you love. Our care is designed around each person we support, giving them a bespoke package of care with a personalised support plan containing detail on how they want to spend their days.
We look after our carers as well as they look after you. We pay above-industry rates and we offer opportunities for development from the day they join us. This includes building on their existing skills to ensure their knowledge is always at the forefront of industry developments. We’re also proud of our in-house training academy that provides all employees with courses and qualifications to help them increase their opportunities. We also have exceptional dementia training that all employees have the opportunity to undertake, cementing our status as a dementia home care specialist. This is why so many of our managers began as carers with us and we’re proud that they wanted to remain at Helping Hands to build their career.
If you’d like to learn more about dementia care in Rotherham and the surrounding area you can call our friendly customer care team seven days a week or access our online chat service. In addition, you can pop into your closest branch and chat to our teams face-to-face, ensuring the personal touch at all times. Many of our branches have been designated ‘dementia friendly’ zones, with seating areas and quiet spaces.