Originally a tiny hamlet, Sidcup’s name was once Cetecopp meaning ‘seat shaped or flat-topped hill’, first recorded in 1254. We understand small beginnings at Helping Hands as we began in 1989 with just one branch and now we have well over 100, across the whole of England and Wales.
Our visiting and live-in care services offer exemplary levels of care to you or your loved ones within your own home and with visits starting from just 30 minutes a week we’re sure to be able to design a flexible package of care for you.
Quality care at home
From short term support to longer term visits and live-in care, our Sidcup team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the highest levels of care are being delivered to our customers on a daily basis. We have a large branch network equipped to deal with all your hourly care needs, and I am also the Registered Manager with the Care Quality Commission (CQC) for our live-in program, where we are set up to support you on a more permanent basis.
I am inspired on a daily basis by the true lengths my colleagues go to, to ensure that customers can continue to live long, healthy lives from the comfort of their own homes. This is one of the main reasons that inspired me to join care.
Our Reviews
Fully regulated by the CQC
Our Sidcup branch is fully regulated and accredited by the CQC
With visiting care from Helping Hands you get unrivalled standards of home care delivered by compassionate carers in the comfort of your own home. Our fully managed service means you get to remain as independent as possible in the home you love while your routines and preferences are respected thanks to your personalised support plan. Visits start from just 30 minutes a week and can support you with personal care, medication, meal preparation, housework and so much more.
Sidcup live-in care
When you choose live-in care, you aren’t just getting superb standards of care throughout the day and night but you’re also having the benefit of companionship whenever you want it. When your carer lives in your home with you, they are there for you as often as you need them, with the added reassurance that you’re never alone in your home. This will also be a great reassurance for any loved ones who may not live nearby.
Better than a care agency in Sidcup
We’re better than any home care agencies because of how highly we value our carers and consider them the heart of our business. Our carers are all employed directly by us so that they know just how important they are, whereas agencies will often insist that their carers are self-employed and will then charge you ‘matching’ fees to pair you with someone suitable, which is something we consider just part of the service.
Domiciliary care at home
Since 1989 we’ve been providing domiciliary care to all of our customers, ensuring they get to remain as independent as possible and enjoy life in the home they love. Our visiting service can see carers coming to you from just 30 minutes a week and with live-in you get care and companionship around the clock, so both services can be tailored to your requirements. Your bespoke package of care will include a personalised support plan to ensure your routines are followed at all times too.
Experienced dementia care
When you choose dementia care from Helping Hands you are getting the benefit of our 30 years of caring for people living with dementia, so you can be reassured that we understand. Our compassionate carers will be able to work effectively with you or your loved one so that you get to live your best life possible in the home you love as your dementia progresses, helping you to create, preserve and reflect on memories while being with you every step of your dementia journey.
Respite care for short-term support
If your regular carer is taking a well-earned break, your family are going on holiday, or you require some short-term support at home, you may be concerned about where that support will come from. However, with respite care from Helping Hands we can ensure that you receive all the care you need in the comfort of your own home, without your routines or preferences being compromised. Even if you need us at short notice, we’ll always try to be there within 24 hours.
Elderly care for extra support
With elderly care from Helping Hands, you receive extra support in the home you love to ensure that you can manage your day-to-day lifestyle without needing to compromise. Our amazing carers can come to you as often as you need them to undertake personal care, housework, meal preparation, medication support or anything else that you need help with. Don’t struggle on alone when we could be supporting you, talk to us today about help at home.
Fully trained carers in Sidcup
Our carers are incredible; they support our customers to live their best lives possible, regularly going above and beyond to ensure they retain independence in the home they love. We train our carers well when they join us but that’s not the only reason – they have to have natural compassion and empathy when we select them, or they won’t make the grade as a Helping Hands carer. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales so you can be confident in our high standards of care delivery.
