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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


We’ve been supporting people to live their best lives possible within their own homes since 1989 so it’s no surprise we’re industry leaders. Our compassionate carers go above and beyond to ensure that our customers are fully cared for and supported in the place they love best, and with visiting care from just 30 minutes a week you can be sure that we will have expertise in the condition you or your loved ones are living with. We’re fully regulated by the Care Quality Commission for our excellent care delivery and service so why not contact us today to discover how we could be supporting you?

We’ll support you throughout the Orpington areas of Broom Hill, St Mary Cray, Petts Wood, Goddington, Farnborough and everywhere nearby.

This branch covers where you need care:

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To learn more about how we can help call

02038116311 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care Orpington

Orpington is an historic town that was once a small country village surrounded by soft fruit farms, hop fields and orchards, but is now part of Greater London’s borough of Bromley.

Helping Hands are no strangers to a historic past as we’ve been supporting people to live comfortably and independently at home for over 30 years. We offer two different types of home care to our customers, visiting and live-in, depending on your needs and condition. Our visiting carers will come to you at prearranged times as often or as infrequently as you require and carry out your care from a personalised support plan that will contain exactly how you like to be cared for. If you prefer live-in care, one of our carers will reside in your house and provide around the clock care, along with companionship so that you’re never alone in your home.

Meet the team

Christien Ingrosso

Meet Christien Ingrosso, our Area Care Manager, Orpington

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers. I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me! I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareElderly CareRespite Care

Other services we provide at this branch

Visiting care in Orpington

Home care from Helping Hands can be as often or infrequent as your needs dictate, and with visits starting from just 30 minutes a week, you can be sure we can support you regardless of your condition. Since we began in 1989, our focus has been to provide outstanding, person-centred care to each and every one of our customers across the whole of England and Wales, which we do for thousands of customers on a daily basis, including personal care, medication support, meal preparation, housework, mobility support and much more.

Live-in care in Orpington

With live-in care you get the benefit of a supportive carer being with you all day and night, as well as the superb care that you’d expect from Helping Hands. We will provide a personalised care plan that is suitable for you, after gaining an understanding of your needs, preferences and routines and our fully managed service will ensure that you are always supported to live your life the way you want to, whilst safeguarding your wellbeing at home. Our carers are invaluable when it comes to managing at home and they can also care for you outside of it, taking you to appointments, activities, or days out.

Better than a care agency in Orpington

Helping Hands is proud to be a home care company rather than an agency, as it means we can give our customers the best care possible in their own homes without burdening them with everything a traditional agency presents, such as  referral fees and other associated costs. With us, once we give you your personalised quote that is the price you’ll pay, without any unpleasant hidden fees when your bill arrives.

Dementia care to support you at home

We’ve been supporting people living with dementia to remain in the home they love for more than 30 years, helping to reduce confusion and anxiety by remaining in familiar surroundings, close to loved ones and precious memories. When selecting dementia care at home for you or your loved ones, you need to be sure that you’re selecting a care provider who has experience with every type of dementia, so talk to us today about providing care within your own home.

Short-term respite care

Sometimes care can be needed in a hurry, for instance if your regular carer is taken ill and has to go home to recover, so who can you turn to in an emergency? With respite care for short or longer-term support, whether in an emergency, or due to routine reasons such as carer breaks or your family going on holiday, you can rely on Helping Hands to support you to your exact preferences.

Elderly care for extra support at home

When you’re struggling with everyday tasks due to age-related frailties, your helpful carer will tackle all those things that you’re finding a little tricky. This might be vacuuming, preparing meals, or personal care, but regardless of how we can help, you’ll be really glad you called us about elderly care.

Fully-trained carers in Orpington

We believe our carers are the best in the industry, because we only select people who share our ethos for delivering the highest quality, person-centred care to work for us. We rigorously train our carers to ensure they can fully support our customers’ needs and we continue their professional development throughout their career with Helping Hands to ensure their skills are constantly refreshed. Our carers are all Disclosure and Barring Service screened before they meet their customers and this, in conjunction with being fully regulated by the Care Quality Commission and Care Inspectorate Wales means that we are the number one choice for home care across England and Wales. Read more about all of our accreditations here.

Find out more about care in Orpington

Call our friendly team of customer care advisors today to discover how we could be supporting you to live your best life possible within your own home. They are available seven days a week for your convenience, or if you prefer, contact us via our website.

Call us on 02038116311 Talk to us on live chat Request a call back

Our credentials

Our Orpington branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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