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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


We really are the home care experts, and with over 30 years of experience and thousands of cared for customers you really will be in the best hands with Helping Hands. Your care needs can change as time goes on but with our fully flexible packages and support plans you can be sure we’ll always have you at the centre of your care journey. We’re fully regulated by the CQC and CIW so you can be confident in our ability to support you with the highest quality home care. Contact us today to learn more about how we could be supporting you or your loved ones to receive care at home.

Supporting you in and around Elmer’s End, Eden Park, Monks Orchard, Hayes and Park Langley.

This branch covers where you need care:

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To learn more about how we can help call

02038116311 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Beckenham

Until the railway arrived in 1857, Beckenham was a small village, with only a modest population of around 2000, due to most of its land being privately owned and rural. By 1900 though, the population had boomed to 26,000 thanks to the owners selling land for the building of villas.

Helping Hands understands the idea of rapid growth, thanks to unprecedented expansion since we began in 1989. The latest place that we are making our presence felt is in Beckenham, to the west of Bromley, where thanks to our visiting care service you can have a visit from one of our compassionate carers from just 30 minutes a week. Alternatively, our live-in service means you can have a carer with you around the clock, for total reassurance.

Meet the team

Christien Ingrosso

Meet Christien Ingrosso, our Area Care Manager, Beckenham

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role to lead a team of dedicated care experts in and around the London, Essex and South East region to ensure that the service and care we are delivering is to the highest possible standard for all our customers. I am married and a father of two girls. I enjoy very much spending time with my family and going on walks with my dog, or as some may say he likes to walk me! I have been fortunate enough to meet some fantastic employees throughout my time at Helping Hands. Each day I witness first-hand the determination and drive that each and all of our carers show to help our customers maintain healthy and independent lives in the familiar surroundings of their own homes.
Matt Bristow

Matt Bristow

Regional Care Director, South East

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Sarah Waring

Sarah Waring

Head of Live-in Care, London & Essex

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Home care in Beckenham

Our carers safeguard your wellbeing whenever they’re with you, meaning extra reassurance for both you and your loved ones. They will promote your independence at all times, meaning that our visiting home care service could be just what you need, from only 30 minutes per week. Our carers’ expertise comes from us being one of the UK’s foremost home care providers and the outstanding training we provide to support our carers. They can support you with housework, laundry, personal care, mobility support, medication and taking you to appointments and activities, so if you’d like to play a more active part in your community, we can help.

Live-in care in Beckenham

Our bespoke live-in care means that you’ll never be left wondering who is going to support you. With our live-in care service you will have someone with you around the clock to care for you and provide companionship, and thanks to your personalised support plan you will never be left wondering if your preferences and routines will be respected. We put you firmly at the centre of your own care journey and we never overstep the mark when it comes to your privacy; if you are requiring some solitude or you have friends and family visiting, our carer can ensure that you have time and space to enjoy each other’s company, while they get on with some other aspect of your care, namely housework, laundry or meal preparation for example.

Better than a care agency in Beckenham

At Helping Hands our carers feel valued, due to being directly employed by us rather than being  self-employed like many home care agencies. That’s just one more thing that sets us apart from agencies, which is why we’re proud to have never been one in all of our 30-year history. Our carers are highly motivated to take the best care possible of our customers, providing bespoke, personalised care that ensures you feel happy, comfortable and secure in your own home.

Dementia home care

We’ve been supporting our customers to live their best life possible with dementia for over 30 years, and our dementia care experience means we really are the UK’s number one. Staying in your own home for dementia care can help to reduce confusion and anxiety due to the familiar surroundings, being close to loved ones and precious memories. Our dementia specialist carers will ensure that everything you need is taken care of, thanks to your bespoke plan of care that’s supported by your personalised support plan.

Respite care for short-term support

Whether you need emergency care within 24 hours or a short-term solution while your regular carer takes a break, we can help. Respite care from Helping Hands means there’s no need to go into residential care for respite, you can stay at home where you want to be instead. Our dedicated carers come to you so that your care can be delivered exactly as you want it, in the most personalised and bespoke ways possible.

Elderly care at home

If you’re struggling with household tasks like vacuuming, preparing meals or taking a shower safely, our dedicated carers can make all the difference to your daily life. We can all struggle with certain tasks as we get older, especially if we’re living with frailties too, but with elderly care from Helping Hands, we will be the extra support that you’ve been looking for. Our compassionate carers can undertake all aspects of your care for you so why not talk to us about how we could be supporting you?

Fully-trained carers in Beckenham

Our compassionate and empathetic carers really do go above and beyond to look after our customers which is no surprise, as we train them thoroughly when they join us and also make sure they have opportunities for professional development throughout their career with us. We also screen them all through the Disclosure and Barring Service so you can be sure that only someone who should be in your home, is. Our service is accredited by many of our homecare partners including the Dementia Action Alliance and we’re founder members of the UK Home Care Association, as well as being fully regulated by the Care Quality Commission and Care Inspectorate Wales.

Find out nore about care at home in Beckenham

Discover how we could be supporting you or your loved ones, call our friendly team of customer care advisors today. They are available seven days a week for your convenience, or if you prefer, contact us via our website.

Call us on 02038116311 Talk to us on live chat Request a call back

Our credentials

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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