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Your nearest branch: Birmingham
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Lines open at 8:30 AM on Wednesday

Existing customer
0121 752 2669
Your nearest branch: Birmingham
Speak to our team today

Lines open at 8:30 AM on Wednesday

Existing customer
0121 752 2669

Visiting care and home care in Smethwick

Despite Helping Hands having been well-established in Birmingham for many years, we thought it was about time we got to know the outlying area of Smethwick better.

We’re always keen to make sure that as many people as possible have access to our exceptional visiting and live-in care services, and with all provision being fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident in our care delivery.

Conveniently close to Birmingham, and with a rich industrial heritage including a mention in the Domesday Book of 1086, Smethwick has a long and varied heritage. With many old buildings and various styles there is plenty to see for fans of architecture too. Smethwick has historically been in three different English counties too, Staffordshire, Worcestershire, and the West Midlands.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Smethwick

Our carers provide a wide range of support across Smethwick, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Smethwick
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Smethwick

    While we do not have a physical branch in Smethwick, care in the area is coordinated by our Birmingham branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Nic Harding
    Nic Harding

    Area Care Manager

    Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

    More about Nic Harding
    Dene Wainman
    Dene Wainman

    Branch Care Manager

    I have been with Helping Hands since July 2023, starting as a Care Coordinator and have since been promoted to Branch Care Manager. I am...

    More about Dene Wainman
    What families say about our care
    CQC Logo
    Fully regulated care supporting Smethwick

    Care services supporting families in Smethwick are delivered by our Birmingham branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Smethwick

    Our home care isn’t like other care companies’. We don’t operate franchises unlike some of the other well-known names, instead owning and managing our 155 branches across England and Wales ourselves. This ensures that we can offer a consistency of care that you just can’t get from franchised services. Because our carers are also all employed directly by us we guarantee they’ll be the sort of people that always have your best interests at heart.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Having a carer living in your home around the clock gives you an unprecedented level of support that means you’ll never be alone. Our live-in carers go through an intense programme of training and assessment that means they’re ready to support you with any aspect of your daily routine, including personal care, medication, meal preparation, and housework. They’ll also be on hand to help you make the most of your local area, by accompanying you out of the house to appointments and activities.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Smethwick

    There’s no comparison between Helping Hands and a care agency because we’ve never been one! Care agencies traditionally ‘introduce’ you to a carer for an agreed fee and then have little to do with the process. This can leave you with the employment and care planning arrangements plus a carer who has the worry of tax and national insurance when they should be focussing on your care. We do all of that for you in a transparent service with clear fees and charges right from the very start.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Smethwick

    Our carers are second to none; in fact, we’d go so far as saying they’re the best in the industry. This is because we look after them as well as they look after our customers, feeling that the best way to get the best out of people is to treat them well. We offer opportunities for development as soon as they join us and ensure there’s a continuous programme of learning for them as their knowledge develops. We also like to promote from within whenever possible and we’re proud that many of our managers began as carers with us.

    Supporting communities across Smethwick

    Our carers provide home care in Smethwick and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0121 514 5275
    Branch information
    Address

    170 High Street, Harborne, Smethwick, B17 9PP

    Show in maps Smethwick Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed