Skip to main content

We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Birmingham
Speak to our team today

Lines are currently closed

Existing customer
0121 752 2669
Your nearest branch: Birmingham
Speak to our team today

Lines are currently closed

Existing customer
0121 752 2669

Visiting care and home care in Smethwick

Despite Helping Hands having been well-established in Birmingham for many years, we thought it was about time we got to know the outlying area of Smethwick better.

We’re always keen to make sure that as many people as possible have access to our exceptional visiting and live-in care services, and with all provision being fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident in our care delivery.

Conveniently close to Birmingham, and with a rich industrial heritage including a mention in the Domesday Book of 1086, Smethwick has a long and varied heritage. With many old buildings and various styles there is plenty to see for fans of architecture too. Smethwick has historically been in three different English counties too, Staffordshire, Worcestershire, and the West Midlands.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Smethwick

Our carers provide a wide range of support across Smethwick, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Smethwick
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Smethwick

    While we do not have a physical branch in Smethwick, care in the area is coordinated by our Birmingham branch, working with carers who support people across the local community.

    Dene Wainman
    Dene Wainman

    Branch Care Manager

    I have been with Helping Hands since July 2023, starting as a Care Coordinator and have since been promoted to Branch Care Manager. I am...

    More about Dene Wainman
    Nic Harding
    Nic Harding

    Area Care Manager

    Hi, I'm Nic. I've worked in the care profession since 1999. In this time, I've managed care facilities that specialise in supporting the elderly, frail...

    More about Nic Harding
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Birmingham.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Smethwick

    Care services supporting families in Smethwick are delivered by our Birmingham branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Smethwick

    Our home care isn’t like other care companies’. We don’t operate franchises unlike some of the other well-known names, instead owning and managing our 155 branches across England and Wales ourselves. This ensures that we can offer a consistency of care that you just can’t get from franchised services. Because our carers are also all employed directly by us we guarantee they’ll be the sort of people that always have your best interests at heart.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    Having a carer living in your home around the clock gives you an unprecedented level of support that means you’ll never be alone. Our live-in carers go through an intense programme of training and assessment that means they’re ready to support you with any aspect of your daily routine, including personal care, medication, meal preparation, and housework. They’ll also be on hand to help you make the most of your local area, by accompanying you out of the house to appointments and activities.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Smethwick

    There’s no comparison between Helping Hands and a care agency because we’ve never been one! Care agencies traditionally ‘introduce’ you to a carer for an agreed fee and then have little to do with the process. This can leave you with the employment and care planning arrangements plus a carer who has the worry of tax and national insurance when they should be focussing on your care. We do all of that for you in a transparent service with clear fees and charges right from the very start.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Smethwick

    Our carers are second to none; in fact, we’d go so far as saying they’re the best in the industry. This is because we look after them as well as they look after our customers, feeling that the best way to get the best out of people is to treat them well. We offer opportunities for development as soon as they join us and ensure there’s a continuous programme of learning for them as their knowledge develops. We also like to promote from within whenever possible and we’re proud that many of our managers began as carers with us.

    Supporting communities across Smethwick

    Our carers provide home care in Smethwick and nearby areas including these locations.

    Follow us on social media
    FAQs

    Home care in Smethwick is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Smethwick depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Smethwick.

    Home care in Smethwick can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Smethwick, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0121 514 5275
    Branch information
    Address

    170 High Street, Harborne, Smethwick, B17 9PP

    Show in maps Smethwick Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed