Home care in Smethwick
Visiting care and home care in Smethwick
Despite Helping Hands having been well-established in Birmingham for many years, we thought it was about time we got to know the outlying area of Smethwick better.
We’re always keen to make sure that as many people as possible have access to our exceptional visiting and live-in care services, and with all provision being fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident in our care delivery.
Conveniently close to Birmingham, and with a rich industrial heritage including a mention in the Domesday Book of 1086, Smethwick has a long and varied heritage. With many old buildings and various styles there is plenty to see for fans of architecture too. Smethwick has historically been in three different English counties too, Staffordshire, Worcestershire, and the West Midlands.

Quality care provided in your own home
Home care from our Smethwick team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 45 minutes up to several hourly or overnight calls throughout the week.
- From 45 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Smethwick care team

Branch Care Manager
Hello, I’m Anna and I’m the Branch Manager for Birmingham. My responsibilities and values are to ensure that we deliver person-centred care for all individuals, identifying any client-specific needs they may require support within their day-to-day living. Our aim is to deliver high-quality care with the right level of support, dignity and respect needed to remain comfortable in their own homes. I enjoy my role as I love to meet new people, build good relationships with the families we support, and I can ensure they are receiving the quality care and service in which everyone deserves.

Regional Care Director, South West
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Smethwick to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide

High quality home care in Smethwick
Our home care isn’t like other care companies’. We don’t operate franchises unlike some of the other well-known names, instead owning and managing our 150 branches across England and Wales ourselves. This ensures that we can offer a consistency of care that you just can’t get from franchised services. Because our carers are also all employed directly by us we guarantee they’ll be the sort of people that always have your best interests at heart.

24/7 live in care support
Having a carer living in your home around the clock gives you an unprecedented level of support that means you’ll never be alone. Our live-in carers go through an intense programme of training and assessment that means they’re ready to support you with any aspect of your daily routine, including personal care, medication, meal preparation, and housework. They’ll also be on hand to help you make the most of your local area, by accompanying you out of the house to appointments and activities.

Why Helping Hands is better than a care agency in Smethwick
There’s no comparison between Helping Hands and a care agency because we’ve never been one! Care agencies traditionally ‘introduce’ you to a carer for an agreed fee and then have little to do with the process. This can leave you with the employment and care planning arrangements plus a carer who has the worry of tax and national insurance when they should be focussing on your care. We do all of that for you in a transparent service with clear fees and charges right from the very start.

Qualified carers providing a variety of care services in Smethwick
Our carers are second to none; in fact, we’d go so far as saying they’re the best in the industry. This is because we look after them as well as they look after our customers, feeling that the best way to get the best out of people is to treat them well. We offer opportunities for development as soon as they join us and ensure there’s a continuous programme of learning for them as their knowledge develops. We also like to promote from within whenever possible and we’re proud that many of our managers began as carers with us.
Branch information
Harborne,
Birmingham,
B17 9PP