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We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Gloucester
Speak to our team today

Lines are currently closed

Existing customer
01452 226026
Your nearest branch: Gloucester
Speak to our team today

Lines are currently closed

Existing customer
01452 226026

Live-in care and visiting home care in the South West

Our flexible live-in care services are available across the South West, including Gloucestershire, Bristol, Wiltshire, Somerset, Dorset, Devon, Cornwall and the surrounding areas. We enable people to receive the finest high-end care, to live comfortably and independently within their own homes, surrounded by friends, family pets and personal belongings, avoiding a move into a residential care home.

Whether you need full-time live-in care, short-term respite, convalescence, planning for your long-term care, or you simply require a single call per day, we will be able to work around your needs. Carers can live with your loved one in their own home, or visit as frequently as you need, from 30 minutes through to longer “sit-in” sessions that may take most of the day or even help during the night.

Helping Hands has been providing exceptional home care since 1989 and is still proudly family-owned and run. We are regulated by the Care Quality Commission (CQC) and are committed to providing an unparalleled care service, ensuring we meet the highest possible standards of quality home care. Helping Hands live-in care packages are tailored personally to your care needs. We work with doctors, nurses and many private hospitals to deliver home care and housekeeping that meets your exact requirements.

We carefully match you with a fully-trained carer who will live with you in your home, supporting you with your day-to-day needs and even being on call overnight. Whether it’s helping with personal care, going to the toilet, help taking medication, housekeeping or moving round the house, many of our carers become a lifeline to our customers, enabling them to live the way they want every day.

If you have an acquired or progressive medical condition or have been recently injured and need support around the home, one of our nurse-led carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it and help to administer it.

Most importantly, we carefully manage the entire process for you, from start to finish so you don’t have to!

If you’re receiving direct payments for social care through social services, we are able to accept top-ups to these payments. Get in touch to find out more.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in South West

Our carers provide a wide range of support across South West, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in South West
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in South West

    While we do not have a physical branch in South West, care in the area is coordinated by our Gloucester branch, working with carers who support people across the local community.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    Deborah Farrington
    Deborah Farrington

    Area Care Manager

    Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

    More about Deborah Farrington
    Natasha West
    Natasha West

    Branch Care Manager

    Natasha is the Branch Care Manager at Gloucester.

    What families say about our care
    CQC Logo
    Fully regulated care supporting South West

    Care services supporting families in South West are delivered by our Gloucester branch, which is fully regulated by the CQC.

    Find out more
    Supporting communities across South West

    Our carers provide home care in South West and nearby areas including these locations.

    Follow us on social media
    FAQs

    The idea of welcoming a new person into your home and life may seem a little daunting and unsettling at first. With a handpicked live-in carer, matched perfectly to you, your life can stay much the same as before. We walk you through each step of the way and place up most importance on matching you with someone you feel the most comfortable with and who understands your routines, likes and interests.

    Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal care through to complex condition-led care. But the training does not stop there. Every Helping Hands carer takes part in ongoing training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

    Choosing the right care option can often seem like a daunting decision, but Helping Hands are here to help. If you are considering live-in care or visiting care in the South West and would like to discuss your options, simply call one of our friendly advisors today and we can talk you through the options that could work for you. Our phone lines are open seven days a week.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01454 649412
    Branch information
    Address

    First Floor, Unit 2 Ambrose House, Meteor Court, Barnwood, Gloucester, GL4 3RT

    Show in maps South West Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed