Live-in care and visiting care in Gloucester
Capital city of the picturesque Cotswolds and a rich history dating as far back as the Roman times, Gloucester is a wonderful place that has recently seen much rejuvenation, and was even host to the 2015 Rugby World Cup. It is perhaps most famous for its beautiful medieval cathedral, which has featured in many films and TV programmes including Harry Potter, Alice in Wonderland and Dr Who. In addition to its popularity and vitality, Gloucester also has its very own team of Helping Hands carers.
Branch manager Deborah and her team of dedicated carers offer care services in Brockworth, Dursley, Frampton-on-Severn, Gloucester, Hartpury, Nailsworth, Quedgeley, Stroud, Tewskebury and the surrounding areas.
Meet Sharon, our Care Coordinator
"Hello, I’m Sharon, the care coordinator in Gloucester. Local to the area, I have been living and working here for a long time, so have a great understanding of our location. I am compassionate, reliable and resourceful, and so passionate about the service that we provide. My role as care coordinator is to support our branch manager to set up, support and oversee all of our customers to ensure they are receiving the best, person-centred care possible. It is also my duty to look after the carers, ensuring they are well trained and safe in their working environment."
Mum and Dad noticed the difference in care after just the one visit and are so happy they said they can relax now, something Dad could not do with the others carers. Thank you all.
Ann from Gloucester
Live-in care for additional support
To help you live the life you want regardless of how your needs affect you, live-in care allows you to receive the highest quality of care within the comfort of your own home. This alternative to residential care allows you to not only have one-to-one support from the same person who will get to know you, it also allows you to stay in the place you know and love – your own home.
Our Live-in Care Team will get to know all of your care needs, preferences, personality traits and hobbies so that they can find a carer that is the perfect match for you. Choosing your care is an entirely collaborative process and completed alongside our experienced team, allowing you to decide who you’ll be welcoming into your home. And because all of our live-in carers are trained at our award-winning Centre of Excellence in Warwickshire, you can rest assured that they will be equipped to support you.
The great thing about choosing live-in care for you or a loved one is that it allows you to keep your independence without compromising on your care needs. You can also stay at home with your partner or pet without having the upheaval of leaving to live in residential care. What’s more, we can support both of you to go out for the afternoon to Gloucester Quays for a spot of shopping or watch the rugby at the Kingsholm Stadium, safe in the knowledge that your care needs will be looked after by your live-in carer.
Discover more on what is live-in care here.
Retain your independence with domiciliary care
Giving up your choices or independence can be extremely hard for some people, particularly if you’re used to looking after yourself. But with domiciliary care from the Gloucester team, you don’t have to give anything up. They’ll be there to support you in any which way you need – whether that’s someone to pop in once a week to help you change the bed sheets or regular daily calls to assist you with personal care and mobilising safely around your house.
Once you get to know your carers, you may find that there’s extra support you need and feel more comfortable relying upon people you trust. Your care package can be altered at any time to fit in with any new care needs, medication or symptoms that you need extra support with.
Dementia care that focuses on the individual
A diagnosis of dementia can be quite frightening and upsetting for both the individual and their family. Coping with changes in behaviour, short-term memory loss and confusion can be really difficult, but our Gloucester team are specially trained in dementia care and supporting those with dementia and helping them understand and come to terms with their new way of life.
There may be times where you’re more lucid and recall some recent events and familiar faces, but there may be other times when your unable to do this. Our team will get to know you and provide reassurance to you and your loved ones so that you can feel more comfortable and at ease. They will even help you to make minor tweaks at home to make your life that little bit easier, such as using clocks with larger numbers on to remind you of appointments or what time it is if you wake up at night and are disorientated.
Visiting elderly care to suit you
It can be quite difficult to admit that you need care as you get older, especially if you’ve led a relatively independent life. But with elderly care from the Helping Hands’ Gloucester team, it doesn’t mean that we’ll do everything for you now that you’ve reached a certain age; we’ll enable you to still keep your independence and assist you, rather than take over.
From support with getting to and from the shops to help around your home to keep it clean and tidy, you can pick and choose how and when you receive care to fit in with your timetable and social life. We can even accompany you to meet up with friends if you find travelling difficult – whatever it takes to help you live the life you want to lead.
Respite care for short-term support
Emergencies can happen at any time with no prior warning whatsoever. If you’ve just had a fall or injury and need someone to care for you whilst you recover or if your regular caregiver needs to take a break or attend a family crisis, respite care could be the perfect solution for you. Designed to seamlessly fit into your routine, a respite carer will provide everything you need whilst you get back on your feet or whilst you wait for your carer to return.
Respite care could also be an option for you if you want to take a well-earned holiday with your family or carer but don’t want to worry about your care needs getting in the way. So, if you want to travel down the M5 to Devon or further afield to sunny Spain, we’ll travel with you and be there when you need extra support.
Fully trained carers in Gloucester
We are very proud of our carers and the high level of care and reassurance they provide for all of our Gloucester customers. To ensure we select only the very best carers for you, each new recruit goes through a rigorous selection process including a Disclosure Barring Service (DBS) screening and provide several character references.
In addition to this, they are all trained in-house and go through modules such as medication, first aid, safeguarding, moving and handling, dementia and personal care. We are completely committed to ensuring all of our carers are equipped to support our customers, regardless of their needs, symptoms or diagnosis.
As a regulated home care provider, we are closely monitored by the Care Quality Commission (CQC) who ensure we are providing a safe, responsive and effective service for our customers and are training our carers to the highest standard.
As a carer, I get to meet amazing customers, the staff are wonderful, and the management treat you with respect.
A visiting carer, posted on Glassdoor
Areas across Gloucester that we cover:
Find out more about care in Gloucester:
If you would like to find out more about the different care options available to you, you can contact our friendly advisors, who are available to talk to you seven days a week.
Alternatively, you can pop into the branch in Meteor Court, Barnwood, where Deborah and her team will be happy to chat about the type of care you might need over a cup of tea. If you struggle to get out and about, they can even come to you.