Home care in Southwell
Visiting care and home care in Southwell
Since 1989, Helping Hands have been supporting people across the UK to continue living comfortably, independently and securely in the homes that they love through our dedicated home care services. We’re passionate about enabling those who require care to maintain a high quality of life whilst being able to enjoy the many benefits of remaining in their own home. We believe that home is the best place in which to receive care, because it provides a familiar, safe environment where an elderly person can truly feel secure and at ease. Our Southwell care team would love to hear how they can help care for either you or a loved one and support you to live with a condition, stay on top of your housework, or even just have a friendly face around the home. Every care service we provide is independently regulated by the Care Quality Commission (CQC), so you know you can expect only the very highest standards of care day in, day out.

Quality care provided in your own home
Home care from our Southwell team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:

Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests

Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Southwell care team

Branch Care Manager
It is my responsibility to oversee and set up care packages in the local area, and to ensure that our team is delivering the very best care at all times. This ensures that our customers remain safe and independent in their own homes. It is important to me and my team that we provide tailored care packages to suit our customer needs and develop a strong working relationship between our team and our customers. My passion for working in the industry began 14 years ago when my mum was diagnosed with Dementia at the age of 55. I have worked in the sector since 2009. I love to make a difference to our customers and carers. In my spare time I like to listen to music as this helps me to relax. I enjoy going away to my favourite place Cornwall.

Regional Care Director, South East

Trish Ricketts, Area Care Manager
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Southwell to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide

High quality home care in Southwell
Our Southwell care team are committed to providing exceptional care to each and every customer day in, day out. Starting from your very first phone call to us, we’ll make sure you’re placed at the heart of every decision that’s taken regarding your care. Our priority is ensuring you’re provided with a support package that perfectly suits your needs and wishes and allows you to continue living life as normally and independently as possible. Our approach to care isn’t necessarily to handle all your housework and chores, although we can do this if you wish. Rather, we want to allow you or your loved one to be active and stimulated, both physically and mentally.

24/7 live in care support
One of the areas of care in which we specialise is live-in care, which is a type of care where one of our fantastic carers will come to live with you in your home and offer round-the-clock support and companionship. With live-in carer, your carer will stay in a room in your home and be there to assist you throughout the day and night in whatever ways you may require. A Helping Hands live-in carer can help around the home with a wide range of chores and activities, ranging from doing the laundry and preparing tasty, nutritious meals to discreet personal care and assisting with medication.

Why Helping Hands is better than a care agency in Southwell
Helping Hands are a private care provider, rather than a care agency. This means that we’re able to guarantee that every single one of our carers, without exception, is recruited, vetted, trained and employed directly by our local care teams. Whenever a Helping Hands carer comes to your home, you can have full confidence that they’ve gone through our rigorous hiring and vetting process, and have been expertly trained to support people with all types of needs, including those living with a complex condition. Being a private care provider also means we offer a fully-managed service, whereby we’ll handle every aspect of your care. That means no annoying admin, no worrying about having to pay your carers, no stressing about having to find a replacement carer due to illness, and total peace of mind that you’re in the very safest of hands.

Qualified carers providing a variety of care services in Southwell
Our Southwell carers have all been carefully handpicked for their kind and compassionate personalities and their dedication to their roles. We firmly believe that the most important characteristic in a carer is that they are empathetic and nurturing, so that’s what we always prioritise over everything else when looking for the perfect candidates for our care team. Every single one of our carers in Southwell has received our first-rate training, which takes place over four days when they start with us. This initial training is then supplemented by regular refresher courses, designed to keep their knowledge and skillset up to date with the latest care industry standards and best practices.
Branch information
Unit 4 The Ridings,
Northampton,
Northamptonshire,
NN1 1EZ