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01604 263915
Your nearest branch: Northampton
Speak to our team today

Lines open at 9:00 AM on Sunday

New customer

Lines are currently closed

Existing customer
01604 263915

Visiting care and home care in Southwell

Since 1989, Helping Hands have been supporting people across the UK to continue living comfortably, independently and securely in the homes that they love through our dedicated home care services. We’re passionate about enabling those who require care to maintain a high quality of life whilst being able to enjoy the many benefits of remaining in their own home. We believe that home is the best place in which to receive care, because it provides a familiar, safe environment where an elderly person can truly feel secure and at ease. Our Southwell care team would love to hear how they can help care for either you or a loved one and support you to live with a condition, stay on top of your housework, or even just have a friendly face around the home. Every care service we provide is independently regulated by the Care Quality Commission (CQC), so you know you can expect only the very highest standards of care day in, day out.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Southwell

Our carers provide a wide range of support across Southwell, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Southwell
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Southwell

    While we do not have a physical branch in Southwell, care in the area is coordinated by our Northampton branch, working with carers who support people across the local community.

    Dawn Bayliss
    Dawn Bayliss

    Branch Care Manager

    It is my responsibility to oversee and set up care packages in the local area, and to ensure that our team is delivering the very...

    More about Dawn Bayliss
    Trish Ricketts
    Trish Ricketts

    Area Care Manager

    My role as Area Care Manager is to oversee the Central region, ensuring that new branches are set up safely and are providing a quality...

    More about Trish Ricketts
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Southwell

    Care services supporting families in Southwell are delivered by our Northampton branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Southwell

    Our Southwell care team are committed to providing exceptional care to each and every customer day in, day out. Starting from your very first phone call to us, we’ll make sure you’re placed at the heart of every decision that’s taken regarding your care. Our priority is ensuring you’re provided with a support package that perfectly suits your needs and wishes and allows you to continue living life as normally and independently as possible. Our approach to care isn’t necessarily to handle all your housework and chores, although we can do this if you wish. Rather, we want to allow you or your loved one to be active and stimulated, both physically and mentally.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    One of the areas of care in which we specialise is live-in care, which is a type of care where one of our fantastic carers will come to live with you in your home and offer round-the-clock support and companionship. With live-in carer, your carer will stay in a room in your home and be there to assist you throughout the day and night in whatever ways you may require. A Helping Hands live-in carer can help around the home with a wide range of chores and activities, ranging from doing the laundry and preparing tasty, nutritious meals to discreet personal care and assisting with medication.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Southwell

    Helping Hands are a private care provider, rather than a care agency. This means that we’re able to guarantee that every single one of our carers, without exception, is recruited, vetted, trained and employed directly by our local care teams. Whenever a Helping Hands carer comes to your home, you can have full confidence that they’ve gone through our rigorous hiring and vetting process, and have been expertly trained to support people with all types of needs, including those living with a complex condition. Being a private care provider also means we offer a fully-managed service, whereby we’ll handle every aspect of your care. That means no annoying admin, no worrying about having to pay your carers, no stressing about having to find a replacement carer due to illness, and total peace of mind that you’re in the very safest of hands.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Southwell

    Our Southwell carers have all been carefully handpicked for their kind and compassionate personalities and their dedication to their roles. We firmly believe that the most important characteristic in a carer is that they are empathetic and nurturing, so that’s what we always prioritise over everything else when looking for the perfect candidates for our care team. Every single one of our carers in Southwell has received our first-rate training, which takes place over four days when they start with us. This initial training is then supplemented by regular refresher courses, designed to keep their knowledge and skillset up to date with the latest care industry standards and best practices.

    Supporting communities across Southwell

    Our carers provide home care in Southwell and nearby areas including these locations.

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    FAQs

    Home care in Southwell is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Southwell depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Southwell.

    Home care in Southwell can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Southwell, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01604 652770
    Branch information
    Address

    Helping Hands Northampton, Unit 4 The Ridings, Southwell, NN1 1EZ

    Show in maps Southwell Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed