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Home care in Streatham

4.5 Star Rating
Rated Excellent on
Trustpilot

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Existing customer
020 3375 3353

Lines are currently closed

Existing customer
020 3375 3353

Visiting care and home care in Streatham

At Helping Hands, we’ve got over 30 years’ experience in delivering dedicated, compassionate home care services that genuinely make a difference to our customers’ lives and lifestyles. Our Streatham team know how important it is that your care provision enables you to enjoy the best possible quality of life, which is why we’ll always put you and your needs at the heart of your care plan. Our care experts in Streatham will take the time to fully understand your requirements and wishes and will design a package of care that gives you the very best value for money, ensuring you’re never left feeling isolated or unsupported without paying for care hours that you simply don’t require. And, with every aspect of your care being independently regulated by the Care Quality Commission (CQC), you can have total confidence that your support will always be of the very highest standard.

Quality care at home

From short term support to longer term visits and live-in care, our Streatham team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Streatham care team
Christina Bentley
Christina Bentley

Branch Care Manager

As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Streatham branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Streatham

When the need arises for you or your loved one to look for care, it can sometimes be difficult knowing where to start. There are many different types of care, and many different care providers, and you want to be absolutely certain that you choose a care partner who will be able to support you in every way you need, whatever your condition and whatever your circumstances. At Helping Hands, we have over 30 years of experience in providing expert, dedicated care to customers with a wide range of conditions and requirements. Whether you need visiting care for 30 minutes a week or a live-in carer who provides round-the-clock support, we’ll work with you to make sure you’re receiving all the assistance you need to maintain your independence.

24/7 live in care support

Live-in care gives you the opportunity to have one of our wonderful carers come to live with you in your home and provide you with 24/7 support, meaning you’ll get all the help you need whenever you need it. Live-in care can initially seem like quite a pricy option, but the cost is actually very comparable to that of residential care – especially when there are two people being cared for. You’ll benefit from one-to-one care and companionship from a friendly, professional carer who will support you as much or as little as you wish. Our carers know the importance of personal space, so whilst they’ll always be there to help, they’ll also be discreet and respectful of your home environment.

Why Helping Hands is better than a care agency in Streatham

When you use a private care provider, such as Helping Hands, rather than a care agency, you’ll benefit from a fully managed service where you know your carers have been directly hired, vetted and trained by our care experts. Not only that, but we handle your carers’ wages and provide them with multiple benefits, so that you don’t have to worry about payments and they’re able to focus their time and energy on looking after you.

Qualified carers providing a variety of care services in Streatham

We pride ourselves on our consistently high standards, and on the quality of our carers. We only recruit people to our care team in Streatham who buy into our company values of wanting to help people and provide them with a service that offers incredible value, and all new employees are subjected to numerous background checks before starting with us so that we can be certain they’ll be a great match for us and for you. Every new carer enrols on our industry-leading carer training and assessment programme, where they’re equipped to provide a wide range of care services to people with varying needs, and will continue to participate in regular refresher courses

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FAQs

Home care can be a valuable choice for individuals who need extra support but wish to remain living at home. This may include help with personal care, mobility, medication or everyday household tasks. For many people, staying in familiar surroundings provides comfort, confidence and a sense of control.

We understand how important independence can be. Home care in Croydon offers tailored support that fits around your lifestyle, enabling you to continue living life your way. With one-to-one care delivered by dedicated carers, you receive focused attention without the upheaval of moving into residential care. The Croydon team are committed to delivering compassionate care that supports both practical needs and emotional wellbeing.

The cost of home care in Croydon depends on the level of support required. Care packages are flexible and can range from occasional visits through to full-time live-in care. Pricing reflects the amount of care provided, ensuring a personalised approach that meets your needs.

A free care assessment will help determine the most suitable level of support. The team will explain all costs clearly and answer any questions you may have. Helping Hands believe in being open and honest about pricing, allowing you to plan with confidence.

Yes. Home care is designed to adapt alongside you. If your needs increase, decrease or change direction, your care plan can be updated accordingly. This might include adjusting visit times, increasing support or transitioning to a different type of care.

The Croydon team will remain in regular contact and review your care to ensure it continues to meet your needs. Flexibility and responsiveness are at the heart of the service.

If care is required urgently, we’ll aim to start within 72 hours of your first call. The process begins with a free care assessment conducted in your home by a local care manager.

This visit provides an opportunity to discuss your needs, preferences and expectations. Once the assessment is complete, a start date will be agreed based on availability.

Starting home care is straightforward. Contact the customer support team to arrange your free care assessment. During the assessment, your care manager will work with you to create a personalised care plan.

Once you’re happy with the plan, carers will be carefully matched to suit your needs. Support will then begin in the comfort of your own home, helping you feel safe, supported and independent.

All Helping Hands carers are directly employed, trained and vetted. They are insured and bonded, providing reassurance for customers and families alike. The team are dedicated to maintaining high standards of care and professionalism.

If your usual carer cannot attend, a replacement will always be provided. The team will aim to keep visits as close as possible to the original time, ensuring continuity and reliability of care.

Branch information
Address

Helping Hands Croydon, Southbridge House, Southbridge Place, Croydon, CR0 4HA

Show in maps Streatham Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed