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Emergency care in Surrey

4.7 on
3,150+ reviews
What does our emergency care support include?

Helping Hands in Surrey are able to provide emergency care that is just as warm and reliable as all our other services. If you or a loved one suddenly find yourself in need of home care, our empathetic, expertly trained carers are always ready to step in at short notice. Whether it’s helping with personal care, managing household chores, providing medication support, or offering companionship, we’ll be there for you when it matters most. Not only do we have over three decades of experience supporting people to live safely and comfortably in their homes, but we’re also fully regulated by the Care Quality Commission (CQC), ensuring you can have complete peace of mind when you partner with our Surrey team for emergency home care.

Opening hours
Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 5:30pm
Sunday 9:00am - 5:30pm
Address
Helping Hands Godalming,
6B Queen Street,
Godalming,
Surrey
GU7 1BD

Looking to become a carer in Surrey?

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Qualified carers providing emergency care in Surrey

Our carers truly are at the heart of everything that our customers love about Helping Hands, bringing huge amounts of compassion and skill to their roles. Every carer is carefully chosen based on their naturally friendly personality and commitment to providing quality care. They undergo a thorough background check before joining the team and participate in extensive training to equip them with the skills to support a variety of care needs. This initial training is then reinforced by regular refresher courses, ensuring our carers’ knowledge and skillset are kept up to date.

What is emergency care for?

Emergencies are often unplanned. With Helping Hands, you’re never left without support. We understand that the need for care can arise quickly – whether due to a sudden change in health, a fall, or an unexpected hospital discharge. We’re ready to assist with short notice, aiming to have one of our qualified carers at your home within 48 hours, and sometimes within just 24 hours. Whatever the situation, you can rely on our Surrey team to respond promptly, providing the care you need when you need it most.

When to consider emergency care

There isn’t a right or wrong time to opt for emergency care at home, but it can be a lifesaver in various scenarios. Perhaps a loved one has been discharged from the hospital sooner than expected, and there isn’t time to make other arrangements. Or maybe an unexpected illness or accident has created an urgent need for extra support at home. Sometimes, it’s even as simple as the regular caregiver suddenly being unavailable, leaving a gap in care. Whatever the reason, our friendly team in Surrey is just a phone call away to help you arrange the emergency care that best suits your needs.

How much does emergency care cost?

The cost of emergency care in Surrey from Helping Hands will vary depending on your level of need. Our visiting care packages start from £29.00 per hour, whilst live-in care prices start at £1,650 per week for one person and £1,650 per week for a couple. Each care visit also incurs a £4.25 fee to cover your carer’s costs.

 

We know how important it is to you that your care is straightforward to arrange, sustainably affordable, and doesn’t come with any unwanted extras or additional costs. That’s why we’re completely transparent about the upfront costs involved in our industry-leading home care, and will never ever try to push you to sign up for any extra hours or services that you don’t want or need. Your local care manager in Surrey will always be on hand to help you make any changes you wish to make to your support at a moment’s notice.

How to arrange emergency care in Surrey

If you’d like to arrange emergency care in Surrey, whether for yourself or a loved one, please don’t hesitate to give our friendly customer support team a call. They’re available seven days a week, and will always be happy to assist with any queries you may have. Alternatively, you can contact us via our website if you’d prefer to arrange a callback at a time that suits you.