Skip to main content

We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Your nearest branch: Cramlington
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
0191 500 8915
Your nearest branch: Cramlington
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
0191 500 8915

Visiting care and home care in Teesside

At Helping Hands, we’re delighted to be able to offer friendly, professional home care services across the whole of Teesside. From family-based beginnings, we’re big believers that compassion, kindness and dedication are the key components of a truly transformative care plan, and we firmly believe that home is the best place to receive the care you need.

Our carers in Teesside will focus on providing you with a package of support which allows you to live life on your own terms – whatever that may look like for you. We’re also fully regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you can have total peace of mind about our commitment to excellence day in, day out.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Teesside

Our carers provide a wide range of support across Teesside, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Teesside
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Teesside

    While we do not have a physical branch in Teesside, care in the area is coordinated by our Cramlington branch, working with carers who support people across the local community.

    Amanda Birdsall
    Amanda Birdsall

    Branch Care Manager

    I am a passionate and experienced Registered Care Manager for the Cramlington branch, with over 15 years’ experience in the care sector. I am deeply...

    More about Amanda Birdsall
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Sarah Bankhead
    Sarah Bankhead

    Area Care Manager

    I've worked in healthcare for 16 years, starting as a domiciliary carer in Durham and gaining expertise in clinical and end-of-life care. Joining Helping Hands...

    More about Sarah Bankhead
    What families say about our care
    CQC Logo
    Fully regulated care supporting Teesside

    Care services supporting families in Teesside are delivered by our Cramlington branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Teesside

    Our carers in Teesside offer a wide range of flexible home care services that can be fully tailored to your needs and adapted as your circumstances change. Our visiting care packages start from as little as 30 minutes per week – ideal for anyone looking for a bit of help around the home or some extra companionship. Or, if your care needs are more complex, you may wish to consider having live-in care, where one of our wonderful carers will live in your home and provide you with round-the-clock support. Whatever type and level of care you need, we’ll be able to personalise a care plan to suit.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    If you’d benefit from the proactive, transformative support of a live-in carer, we’d love to help. Our wonderful live-in carers can assist people with a wide range of needs, ranging from basic companionship and housekeeping through to dementia care and expert mobility assistance. A live-in carer provides invaluable peace of mind for the person receiving care and for family and friends who might constantly be worrying about their loved one’s health. Your live-in carer can even be there throughout the night to help out in case of slips, trips and falls.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in 'Teesside'

    Helping Hands are a private care provider rather than a care agency, which means you can have full confidence that we employ all of our carers directly and provide them with comprehensive carer training. We go above and beyond to ensure our carers are best placed to provide you with the exceptional support you deserve, and we believe that the best way to do this is by looking after them properly. All Helping Hands carers receive a salary, a pension, paid mileage, and many excellent benefits which allow them to focus on your care, rather than worrying about their own well-being.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Teesside

    With over 30 years’ experience in the home care industry, it’s safe to say we know what to look for in a great carer. That’s why we’ll only ever recruit people who display the natural characteristics and personality traits that we believe are suited to care-based roles, such as empathy, compassion and dedication. When they start with us, every new carer participates in our award-winning training programme, which we’ve been delivering and developing in-house for over 30 years, so all of our carers are highly trained and equipped to help people with a wide range of care needs.

    Supporting communities across Teesside

    Our carers provide home care in Teesside and nearby areas including these locations.

    Follow us on social media
    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0191 574 0287
    Branch information
    Address

    Helping Hands Cramlington, The Master Suite, 224 - 228 Park View, Middlesbrough, NE26 3QR

    Show in maps Teesside Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed