Home care in Teesside
Visiting care and home care in Teesside
At Helping Hands, we’re delighted to be able to offer friendly, professional home care services across the whole of Teesside. From family-based beginnings, we’re big believers that compassion, kindness and dedication are the key components of a truly transformative care plan, and we firmly believe that home is the best place to receive the care you need.
Our carers in Teesside will focus on providing you with a package of support which allows you to live life on your own terms – whatever that may look like for you. We’re also fully regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you can have total peace of mind about our commitment to excellence day in, day out.
Quality care provided in your own home
Home care from our Teesside team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Teesside care team
Branch Care Manager
As a Branch Manager, I am responsible for overseeing all aspects of the day-to-day running of the branch, ensuring that we are fully compliant with both customers and carers. I am also responsible in ensuring that we provide a safe and caring five-star service to our customers whilst ensuring our customers needs are met in line with our fundamental standards. I have a deep passion for excellent care and the services we provide at Helping Hands strive for excellence every time, through improving the skills of my team via training and on the job experiences. In my spare time I enjoy walking and have signed up to do the Macmillan mighty hike in July 2022, walking 26 miles from Alnwick Castle to Bamburgh Castle to raise much needed funds for an organisation very close to my heart! I also enjoy mountain biking, reading and cooking to unwind, as well as spending time with my family.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Teesside to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
High quality home care in Teesside
Our carers in Teesside offer a wide range of flexible home care services that can be fully tailored to your needs and adapted as your circumstances change. Our visiting care packages start from as little as 30 minutes per week – ideal for anyone looking for a bit of help around the home or some extra companionship. Or, if your care needs are more complex, you may wish to consider having live-in care, where one of our wonderful carers will live in your home and provide you with round-the-clock support. Whatever type and level of care you need, we’ll be able to personalise a care plan to suit.
24/7 live in care support
If you’d benefit from the proactive, transformative support of a live-in carer, we’d love to help. Our wonderful live-in carers can assist people with a wide range of needs, ranging from basic companionship and housekeeping through to dementia care and expert mobility assistance. A live-in carer provides invaluable peace of mind for the person receiving care and for family and friends who might constantly be worrying about their loved one’s health. Your live-in carer can even be there throughout the night to help out in case of slips, trips and falls.
Why Helping Hands is better than a care agency in 'Teesside'
Helping Hands are a private care provider rather than a care agency, which means you can have full confidence that we employ all of our carers directly and provide them with comprehensive carer training. We go above and beyond to ensure our carers are best placed to provide you with the exceptional support you deserve, and we believe that the best way to do this is by looking after them properly. All Helping Hands carers receive a salary, a pension, paid mileage, and many excellent benefits which allow them to focus on your care, rather than worrying about their own well-being.
Qualified carers providing a variety of care services in Teesside
With over 30 years’ experience in the home care industry, it’s safe to say we know what to look for in a great carer. That’s why we’ll only ever recruit people who display the natural characteristics and personality traits that we believe are suited to care-based roles, such as empathy, compassion and dedication. When they start with us, every new carer participates in our award-winning training programme, which we’ve been delivering and developing in-house for over 30 years, so all of our carers are highly trained and equipped to help people with a wide range of care needs.
Branch information
224 - 228 Park View,
Whitley Bay,
NE26 3QR