Visiting care and home care in Thornton Heath
After the arrival of the railway, Thornton Heath experienced an almost overnight transformation of its local area, much like the rest of the UK. Prior to 1862, Thornton Heath had been an isolated, rural community; however, afterwards, it became a metropolitan suburb in its own right. This, along with development that ultimately linked London to Croydon, was considered a huge expansion project that, in today’s money, would’ve cost some £112 million.
While we can’t claim an expansion on that scale, Helping Hands has developed steadily over the past four decades from a single branch in the heart of the West Midlands to now encompass 155 locations spanning England and Wales. We still own all of our sites and would never consider franchising, as we know it enables us to retain consistency of the care and support we offer. In addition, because we’re fully regulated by the Care Quality Commission and the Care Inspectorate Wales, you can be confident that we’re the UK’s most trusted home care provider too.

Quality care at home
From short term support to longer term visits and live-in care, our Thornton Heath team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Over 155 branches across the UK means we're local to you.
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
- Round the clock 24/7 care
- Handpicked carers selected for their patience, kindness and empathy
- Peace of mind for families
Hourly visiting care
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
- Flexible care to suit your needs and routines
- Support with managing conditions or medications
- Companionship as well as care
Meet the Thornton Heath care team
Christina Bentley
Branch Care Manager
As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...
Matt Bristow
Divisional Director
As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...



