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Home care in Thornton Heath

4.5 Star Rating
Rated Excellent on
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Existing customer
0203 375 3353

Lines open at 9:00 AM today

New customer
Request a callback Request a callback

Lines are currently closed

Existing customer
0203 375 3353

Visiting care and home care in Thornton Heath

After the arrival of the railway, Thornton Heath experienced an almost overnight transformation of its local area, much like the rest of the UK. Prior to 1862, Thornton Heath had been an isolated, rural community; however, afterwards, it became a metropolitan suburb in its own right. This, along with development that ultimately linked London to Croydon, was considered a huge expansion project that, in today’s money, would’ve cost some £112 million.

While we can’t claim an expansion on that scale, Helping Hands has developed steadily over the past four decades from a single branch in the heart of the West Midlands to now encompass 155 locations spanning England and Wales. We still own all of our sites and would never consider franchising, as we know it enables us to retain consistency of the care and support we offer. In addition, because we’re fully regulated by the Care Quality Commission and the Care Inspectorate Wales, you can be confident that we’re the UK’s most trusted home care provider too.

Quality care at home

From short term support to longer term visits and live-in care, our Thornton Heath team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Thornton Heath care team
Christina Bentley
Christina Bentley

Branch Care Manager

As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Thornton Heath branch is fully regulated and accredited by the CQC

Find out more
High quality home care in Thornton Heath

We’re not like other care companies at Helping Hands; no matter what circumstances you present to us, we’re small enough to care while being big enough to cope. With intermittent visiting care arranged as often as you need it, you can carry on living in the home you love while receiving as much additional support as necessary. Our carefully sourced carers will undertake your housework, personal care, and anything else you need, whether it’s inside the home or helping you enjoy your local community.

24/7 live in care support

When you choose live-in care you don’t just get support around the clock, you get someone living in your home who quickly becomes a friend. You may be struggling with the passing of a beloved companion, which means your house feels too quiet, or you may have complex care needs that require 24-hour support. With a carer living in your home, you and your loved ones have the reassurance that you’re never alone. Having someone with you day and night doesn’t mean you lose your privacy, though, as our carers are discreet as well as helpful.

Why Helping Hands is better than a care agency in Thornton Heath

We’ve never been a care agency, but you may be wondering what the difference really is between an agency and Helping Hands. Mainly, it means we can offer consistency, unlike any agency, because we own, manage and staff all of our own branches across the UK. We also employ all of our carers directly under UK employment law, which means you don’t have to worry about their status; you pay us, and we pay them; simple! We also source all of our carers via our in-house recruitment team as we feel it’s too important a job to leave to anyone else.

Qualified carers providing a variety of care services in Thornton Heath

Our carers are very special people; we carefully select only those who demonstrate the highest dedication to delivering exceptional care while thoroughly checking their references and screening them through the DBS. This ensures that only the people who should be entering your home and caring for you are doing so, thus keeping you safe at all times. We value our carers so much and we know our customers do too, which is why we offer qualifications and opportunities for development that mean they are at the forefront of industry developments.

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Branch information
Address

Helping Hands Croydon, Southbridge House, Southbridge Place, Croydon, CR0 4HA

Show in maps Thornton Heath Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed