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Your nearest branch: Croydon
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
020 3375 3353
Your nearest branch: Croydon
Speak to our team today

Lines open at 9:00 AM on Saturday

New customer

Lines open at 8:30 AM on Monday

Existing customer
020 3375 3353

Visiting care and home care in Thornton Heath

After the arrival of the railway, Thornton Heath experienced an almost overnight transformation of its local area, much like the rest of the UK. Prior to 1862, Thornton Heath had been an isolated, rural community; however, afterwards, it became a metropolitan suburb in its own right. This, along with development that ultimately linked London to Croydon, was considered a huge expansion project that, in today’s money, would’ve cost some £112 million.

While we can’t claim an expansion on that scale, Helping Hands has developed steadily over the past four decades from a single branch in the heart of the West Midlands to now encompass 155 locations spanning England and Wales. We still own all of our sites and would never consider franchising, as we know it enables us to retain consistency of the care and support we offer. In addition, because we’re fully regulated by the Care Quality Commission and the Care Inspectorate Wales, you can be confident that we’re the UK’s most trusted home care provider too.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Thornton Heath

Our carers provide a wide range of support across Thornton Heath, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Thornton Heath
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Thornton Heath

    While we do not have a physical branch in Thornton Heath, care in the area is coordinated by our Croydon branch, working with carers who support people across the local community.

    Christina Bentley
    Christina Bentley

    Branch Care Manager

    As Branch Manager for Croydon, my goal is to ensure every customer's independence is supported in their own home. My dedicated team provides person-centred care...

    More about Christina Bentley
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    What families say about our care
    CQC Logo
    Fully regulated care supporting Thornton Heath

    Care services supporting families in Thornton Heath are delivered by our Croydon branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    High quality home care in Thornton Heath

    We’re not like other care companies at Helping Hands; no matter what circumstances you present to us, we’re small enough to care while being big enough to cope. With intermittent visiting care arranged as often as you need it, you can carry on living in the home you love while receiving as much additional support as necessary. Our carefully sourced carers will undertake your housework, personal care, and anything else you need, whether it’s inside the home or helping you enjoy your local community.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    24/7 live in care support

    When you choose live-in care you don’t just get support around the clock, you get someone living in your home who quickly becomes a friend. You may be struggling with the passing of a beloved companion, which means your house feels too quiet, or you may have complex care needs that require 24-hour support. With a carer living in your home, you and your loved ones have the reassurance that you’re never alone. Having someone with you day and night doesn’t mean you lose your privacy, though, as our carers are discreet as well as helpful.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Thornton Heath

    We’ve never been a care agency, but you may be wondering what the difference really is between an agency and Helping Hands. Mainly, it means we can offer consistency, unlike any agency, because we own, manage and staff all of our own branches across the UK. We also employ all of our carers directly under UK employment law, which means you don’t have to worry about their status; you pay us, and we pay them; simple! We also source all of our carers via our in-house recruitment team as we feel it’s too important a job to leave to anyone else.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Qualified carers providing a variety of care services in Thornton Heath

    Our carers are very special people; we carefully select only those who demonstrate the highest dedication to delivering exceptional care while thoroughly checking their references and screening them through the DBS. This ensures that only the people who should be entering your home and caring for you are doing so, thus keeping you safe at all times. We value our carers so much and we know our customers do too, which is why we offer qualifications and opportunities for development that mean they are at the forefront of industry developments.

    Supporting communities across Thornton Heath

    Our carers provide home care in Thornton Heath and nearby areas including these locations.

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    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 3811 6099
    Branch information
    Address

    Helping Hands Croydon, Southbridge House, Southbridge Place, Thornton Heath, CR0 4HA

    Show in maps Thornton Heath Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed