Wantage

Since 1989, we have built up a wealth of knowledge and expertise in the home care industry. From supporting the elderly or those with additional needs, to helping to care for those with dementia or acquired brain injuries, our care covers a breadth of different needs and health conditions. So, whether you need support with everyday tasks such as preparing food, tidying your front room or making the bed, or if you need assistance with personal care, catheters or stomas, or getting in and out of bed – we’ll create the right support plan to adhere to your care needs.

And it’s not just those over the age of 65 that we support with visiting care. We provide care for anyone over the age of 18 that requires extra help at home, someone to accompany them to appointments or even support with getting to work or university. Our ultimate aim for all of our customers is to help them be as independent as they wish – whether that’s being able to keep up to date with their social circles or just leaving the house to get some fresh air. And our carers will be with you every step of the way.

As a direct alternative to moving into a nursing home, live-in care offers one-to-one support in your home on your terms. With no set menus or set times of when you have wake up or go to bed, live-in care is completely tailored to you and your preferences. So, if you like to be woken up with a cup of tea or enjoy making your favourite meals that take you back to your youth, we’ll ensure your support plan reflects this.

Having a carer come and live with you in your home can be quite a daunting prospect. Our management team will work with you to find the right private carer for you in both experience in your care needs and someone that shares similar interests to you. Many of our live-in care customers often find that their carer becomes more like an extended member of the family, which just goes to show how important your carer can become to your daily routines and emotional wellbeing.

Also known as visiting care, domiciliary care offers flexible home care that’s adapted around your routines and requirements. Offering support with administering medication, personal care, household tasks, and mobility, we can help you remain independent in the place you know and love; your home.

And it’s not just the practical elements that we’ll take care of; our carers are also there to offer emotional support and to make sure your mental wellbeing is maintained. Whether your family lives in a different part of the country and you get lonely from time to time, or you just want someone to share a coffee and a slice of cake with, we’ll be right there with you.

There are a variety of different types of dementia – from Pick’s disease, Alzheimer’s and vascular dementia – but they all have one thing in common: they all cause damage to the brain that affects an individuals’ daily activities and functions. Regardless of how dementia affects you or your loved one, we ensure that all of our carers are specially trained in dementia so that they can provide the right support and assistance to you.

From visits to check in on your loved one to make sure they’re okay and have everything they need, to overnight or live-in care to provide more intensive care as their condition progresses – we always keep the individual at the centre of their support plan. That’s why our dementia care is considered amongst some of the best in the industry.

To read about the different types of dementia, please click here.

Here at Helping Hands, we understand that emergencies can crop up from time to time. If you receive care from a family member, spouse or friend but they have to leave at short notice, the Wantage team can step in and provide the reassurance and respite care that you need so that you’re not left without .

We’ll also be there for you if you decide to take a holiday or attend a celebration but need extra support to do so. Whether you’re travelling by car to a special event or flying to another country to get some well-earned vitamin D by the seaside, we’ll meet with you beforehand to discuss your care requirements to make sure that we have everything covered before we leave. That way, you can enjoy some time away and relaxation without worry about who will help with your care.

Our award-winning training programme is delivered to all of our carers that join us in Wantage. Covering modules such as manual handling, personal care, dementia and safeguarding, we ensure that they’re fully equipped to provide the high standard of care that is delivered to all of our customers across England and Wales. Not only do we train our new carers, but we provide regular refresher courses for all of our carers and office staff, so that our teams deliver the latest and safest practice when out providing support to our customers.

All personal care services are provided by our Care Quality Commission (CQC) registered office Helping Hands Newbury. This means that the care, training and management that we collectively deliver is monitored for its responsiveness, effectiveness and compliance. We are also a founding member of the United Kingdom of Home Care Association (UKHCA), who have a number of different member organisations that provide care in people’s homes. Belonging to the UKHCA shows our commitment to the highest standards of home care and wellbeing for our customers and their families.