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Home care in West Drayton

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:30 AM today

Existing customer
020 3006 8400

Lines open at 8:30 AM today

Existing customer
020 3006 8400

Visiting care and home care in West Drayton

West Drayton once was named ‘Draegtun’, possibly meaning ‘draft horse town’. With proximity to London, it’s a prime location which boasts easy access to the capital and a growing population. West Drayton has a Site of Metropolitan Importance for Nature Conservation in the Mabey’s Meadow and Frays Island. It also is home to the bustling Southlands Arts Centre and is now home to the UK’s leading home care provider – Helping Hands.

We’re regulated by the Care Quality Commission (CQC), so we’re always monitored, communicated with, and improved. We also have over 150 branches in the UK and over 35 years of experience, so you’re in capable hands.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our West Drayton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the West Drayton care team
Anhar Shamshudin
Anhar Shamshudin

Branch Care Manager

I've been the Branch Care Manager at Helping Hands since July, with over nine years of experience in health and social care, including as a...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our West Drayton branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
High-quality home care in West Drayton

We can bring high-quality home care straight to your hearth and home, so you’ll never have to leave West Drayton to get the care you need. Our carers are experts at providing superb support throughout your day-to-day life. We can help with general housekeeping, preparing healthy and delicious meals that can even help with a weight loss plan if needed, and creating a daily routine. We will encourage you to pursue your hobbies and passions and get out and about in the West Drayton community. We will do all we can to look after the daily chores of the household so you can focus on getting better or spending more time with the people you love.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
24/7 live-in care support

Our live-in care is perfect for full-time, around-the-clock support. Starting at just seven days a week, live-in care can even offer expert nursing care. Our carers are trained by registered nurses to provide support with medication administration, catheter and stoma care, Peg feeding, enema support, and much more. We can also help with condition-led care such as dementia, cancer, strokes and others. We get to know you and your condition, so we can tailor a care plan around your unique needs. We know it can be daunting to invite a stranger to live with you in your home, so we try to match our carers to your personality and interests. We hope you’ll be showing off the West Drayton Manor House with your new carer and friend before you know it!

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Why Helping Hands is better than a care agency in West Drayton

We’re better for one reason – our carers! They go above and beyond to look after you and our holistic care approach means we don’t only look after your physical needs, but your emotional and spiritual ones too. Our carers are all DBS-checked and come with a wealth of experience, qualifications and training. Alongside our live-in care, we can offer visiting care for scheduled visits which begin from just 30 minutes per week. Our respite care is designed for temporary, short-term support which can be for up to five weeks if necessary. We’re here for you, whenever you need us.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Qualified carers providing a variety of care services in West Drayton

All our staff are qualified to be a help when it comes to getting the ball rolling in your care. If you have more questions about how our home care in West Drayton can help you, feel free to contact us. You can do this by calling us over the phone or chatting with us via our seven-day-a-week Live Chat on our website. Or why not visit one of our branches for an in-person chat about your options?

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FAQs

Home care in Harrow can be a reassuring option for anyone who wishes to remain in the comfort of their own home while receiving extra support. Whether you need help with daily routines, personal care, companionship or more specialist assistance, our Harrow team are here to help you live life your way. We believe there is no substitute for familiar surroundings, and our personalised one-to-one care is designed entirely around your needs and preferences.

The cost of home care in Harrow will depend on the type and level of support you choose. We provide flexible packages, from short weekly visits to full-time live-in care, so your plan reflects exactly what you require. Our friendly Harrow team will talk you through your options and offer clear, transparent pricing, helping you feel confident and fully informed when making decisions about your care.

Yes, your care plan can always be adapted to suit your changing circumstances. We understand that care needs can evolve over time, sometimes quite quickly, so we remain flexible and responsive. Whether you need additional hours, fewer visits, or a different type of support altogether, our Harrow team will work closely with you to ensure your care continues to feel appropriate, reassuring and personal.

If you require care urgently, we’ll aim to begin your support within 72 hours of your first phone call. You will have a free care assessment at home with your local Harrow care manager, giving us the opportunity to understand your needs and preferences. Once your care plan has been agreed, we’ll confirm a start date at the earliest availability, so you’re not left feeling unsupported.

Getting started is simple. After your initial call to our welcoming customer support team, we’ll arrange a free care assessment in your home with your local Harrow care manager. This is a chance to discuss your needs and build a tailored plan together. If you’re happy to proceed, we’ll carefully match you with carers who are well suited to you and your routine.

Every Helping Hands carer in Harrow is directly recruited, thoroughly vetted, professionally trained and employed by us. They are fully insured and bonded, giving you complete peace of mind. We’re committed to maintaining high standards of safety, reliability and compassion, so you can feel confident in the care and companionship you receive.

If your regular carer is unavailable for any reason, we’ll always arrange a trusted replacement. We’ll aim to keep visit times as close as possible to your usual schedule, helping to maintain familiarity and continuity. Your comfort and consistency of care remain our priority at all times.

Branch information
Address

Helping Hands Harrow, 6 College Road, Harrow, HA1 1BE

Show in maps West Drayton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed