At Helping Hands, we’ve got over 30 years’ experience in providing transformative, person-centred home care to customers across England and Wales. In that time, we’ve helped tens of thousands of people to remain independent, confident and comfortable in the home that they love whilst receiving all the extra care they need to manage from day to day.
Our team providing home care in West Malling offer a wide range of services that can be fully tailored to suit your specific requirements and preferences. We know that you’ll have a particular set of needs that will be completely unique to your condition and circumstances, so we’ll always take the time to understand how we can support you to enjoy the quality of life that you deserve in the comfortable, familiar surroundings of your own home. Whether you simply need a few hours of visiting care a week to help you handle the housework, or would benefit from more comprehensive support in the form of live-in care, our care experts will be able to provide you with a care plan that will make sure you’re never left feeling isolated or unsupported.
Also known simply as ‘care at home’, domiciliary care gives you or your loved one the opportunity to remain at home whilst receiving specialist one-to-one care from one of our wonderful carers. Traditionally, someone requiring additional care on a daily basis might have opted to move to a residential nursing home, but an increasing number of people are now deciding to instead stay at home and enjoy the benefits of domiciliary care. Receiving care at home means you’ll get to remain in the place where you’re at your most comfortable and secure, surrounded by your favourite views, familiar furnishings and fondest memories. It also means you’ll be able to spend more time with family and friends, and won’t have to sacrifice your normal routines and hobbies.
Our West Malling care branch comprises a fantastic team of carers who are perfectly placed to provide you or your loved one with dedicated, life-transforming home care. We know that it takes a certain type of person to be a great carer, so our recruitment process focuses on hiring applicants who are naturally personable and empathetic, and we make sure all new recruits to our care team pass a number of background checks and DBS checks before they join us.
Every new carer is enrolled in our award-winning training programme, which features modules such as health and safety, dementia care, moving and handling and administration of medication. Plus, for your added peace of mind, our care services are fully regulated and monitored by the Care Quality Commission and Care Inspectorate Wales, so you can have total confidence in our commitment to excellence day in, day out.