Many people reach the point of being interested in arranging home care in West Wickham for themselves or someone else, but nevertheless feel quite overwhelmed with the options available. It’s understandable that you’d seek only the best for your loved ones. Helping Hands has been one of the leading UK home care providers for more than three decades now, and we like to think we can put people’s minds at ease when it comes to care they can trust.
We are accredited by the Care Quality Commission in England and the Care Inspectorate in Wales (CIW), and besides being regularly monitored for safety and efficacy, we work hard to make sure our staff are undergoing continual professional development. Finally, we’re thrilled to say that our commitment to quality has been recognized with our designation as a Centre of Excellence, and we are so far the only homecare agency to be given this award.
Every person we care for is an individual with unique care needs. Our job is always to work with you to find out how best we can support you, at home, to go on living the life you want to live. This may mean a once weekly visit of a few hours to check in with household tasks and provide some welcome companionship, or it may mean more comprehensive live-in care where you are assisted with mobility, grooming, shopping, meals, medications and whatever else you require.
Our carers are fully trained, compassionate professionals who do what they can to make your day a little easier, brighter and more comfortable. Though every carer is different, they all share the same desire to bring a smile to people’s faces and work their magic in small ways, day to day. We offer flexible care because we know how important it is to maintain your own habits, life rhythms, and feeling of independence.
It’s not always possible to predict when you will need care, and we know that sometimes emergencies occur or plans change last minute. This is where our respite care comes in; we can send a fast-start carer or arrange emergency care if you find yourself in a difficult situation. If you already have a carer but they are unavailable for whatever reason, Helping Hands can fill in with no disruption to the normal routine. We make sure that everything ticks along as normal so you have one less thing to worry about.
The majority of our customers are seniors who require a little extra help at home, whether due to reduced mobility or simply because of the effects of health conditions. The benefit of elderly home care is that your loved one receives all the attention and support they need, right in the home they feel happiest in. Whether you opt for nurse-supported care, ongoing or more intermittent support, or even need overnight care for extra peace of mind, we have you covered.
Elderly people living with dementia have additional support needs that we take special care to address with patience, kindness and professionalism. Our carers are trained to support those with memory impairments or conditions like Alzheimer’s. Unlike the care offered at residential care facilities, home care offers more continuity day to day. It can be enormously reassuring and comfortable for a loved one to get to know a single carer rather than contend with a rotation of unfamiliar faces. In addition, dementia home care is more customizable, and your loved one will always receive the kind of undivided attention and support they deserve, no matter how their needs may change from day to day.
Deciding on a home care option that truly fits you and your family’s needs is no easy task, and not something to be taken lightly. Though many home care groups claim to care, at Helping Hands, we really do care, and offer services of a standard that we would use for members of our own families. We believe it’s our passion and sincere desire to improve people’s quality of life that makes us an excellent choice for home care.
If you are wondering about the kind of home care that would fit your situation best, don’t hesitate to get in touch; we’d be happy to go through your options and figure out what we can do to help.