Live-in and visiting home care in West Wickham
West Wickham lies along a traditional straight Roman road and is classed as part of the London Borough of Bromley, situated to the south of the capital. Once a favourite of Anne Boleyn’s family who bought and expanded Wickham Court, this quiet town is also the birth place of famous children’s author, Enid Blyton. On top of this, West Wickham also has its own team of professional Helping Hands carers.
Hannah and her team are able to provide a variety of different care services across Addington, Bromley Common, Hayes, New Addington, West Wickham and the surrounding areas.
Meet Hannah, our Branch Manager
“Hi, I’m Hannah. As the West Wickham Branch Manager, I have a strong duty of care to my customers and my carers in equal measure and strive to provide care based not only on what is needed but what is wanted by each customer on an individual basis.
I’ve worked in care for over seven years now and having spent the last two and a half years working in Birmingham, I’m now back home, and it’s great to be back!”
Tailored visiting care in West Wickham
For over 30 years, we’ve been providing person-centred home care to thousands of people across the UK who need a helping hand. From support with personal care, administering medication and assistance with mobility, to help with the housework, cooking and general companionship, visiting care from the West Wickham team is designed to adhere to your specific requirements so that all of your needs are taken care of.
Care calls start from 30 minutes up to one or two-hour visits throughout the day, which can be increased or decreased to suits your changing needs. So, if you have been diagnosed with Parkinson’s and initially start with two hours a week to help with cleaning and tidying the house but find that you need extra support with your personal care, we can change your care plan to adapt around you.
Care isn’t just about appeasing your practical needs; it’s about making sure your emotional and spiritual wellbeing is looked after too. So, if you just want someone to go out for a coffee with or take a trip to London with for the afternoon, that’s exactly what the team at West Wickham will do for you.
We have received a consistent and excellent service. Having one main carer is wonderful and the hand-overs during the changes for the carers’ holidays has worked. Thank you very much.
Kevin, a visiting care customer
One-to-one support with live-in care
You may have a progressive condition that requires you to have round-the-clock support, or you might be in your more senior years and find that both you and your partner could do with extra help around the house and with some of your personal care. If this is the case, live-in care could be an ideal solution for you.
Perfect for elderly couples who both need extra support of if you have a complex condition that means you need regular assistance throughout the day, live-in care enables you to receive the very best care from a dedicated carer whilst allowing you to remain in the comfort of your own home.
As well as getting everything you need in comfortable surroundings, will we make sure that you have a live-in carer that suits your personality and shares similar interests to you, so that you can both enjoy your time together when you’re not thinking about care. So, whether you want to go and watch your favourite South London football team play in the local derby or if you enjoy taking in the sights and sounds at Hayes Common, we’ll find someone that likes to do those things too.
Domiciliary care delivered at your pace
Designed to work around your existing routines and commitments, domiciliary care allows you to choose the timings and intensity of the care you receive without impacting on your current situation.
It might be that you like to keep in touch with your friends by meeting up for lunch at the local pub but you’re struggling to get there safely. A member of Hannah’s team can accompany you to and from your lunch date and assist you with mobility aids, so that you can still live the life that you want to lead, just with a little support to do so.
Dementia care from our specialists
Dementia needn’t be something that you or a loved one ‘suffers from’; it can be something that you ‘live well’ with, which is exactly what underpins the dementia care from the West Wickham team. Whether you have vascular dementia, Pick’s disease or Alzheimer’s, we’ll work with you to understand your different symptoms and how they affect your life, with strategies and tweaks to your schedule that help you to live well with dementia.
We also understand how important it is to maintain a routine for a person with dementia, which is why we’ll make sure that we’ll send the same carers to you so that you don’t get confused and can rely on the same friendly faces.
Elderly care for you or your loved one
Growing older doesn’t mean that you should lose your independence or have to move into residential care. With elderly care from Hannah’s team, you can still live in the home that you’ve nurtured and got used to for several decades whilst getting the extra support that you need.
Our carers can help with personal care and mobility, but also assist you with getting to medical appointments, the hairdressers or even helping you to take care of your beloved pets. They’re happy to take your canine companion for a walk if you’re unable to, provide your budgie with clean bedding or make sure that you cat is fed and watered.
Respite care for your short-term needs
Caring for someone else is one of the most rewarding jobs that anyone can do (believe us – we know!). However, if you’re looking after a loved one or partner, it can be extremely draining both physically and mentally. It’s vital for both of you that you take a break, which is where a respite carer can step in. We’ll ensure that we plan for your break in advance and go through all of your routines, so that everything is left untouched and just how you left it.
Respite care could also be suitable for you if you’re recovering after an accident or illness, or if you want to attend an important function such as a wedding or milestone birthday. Often on the same day as your enquiry, a respite carer can be swiftly put in place to help you get back on your feet or accompany you to an event where you don’t want to have to worry about your care needs.
Award-winning training for our West Wickham carers
All of our carers are selected to join Helping Hands not for their care experience, but for their compassion, kindness and empathetic nature towards others. These characteristics aren’t things that can be taught, but that are innately within our chosen carers.
Once recruited, they are required to take part in our award-winning training programme that covers moving and handling, first aid, medication, dementia and safeguarding that ensures they are fully equipped to support any of our customers across West Wickham.
In addition to this, we are closely monitored by the Care Quality Commission (CQC), who ensure that we provide safe, effective and responsive services to all of our customers, as well as doing what we say we will do.
The training team made the training so interesting, fun, and most of all, showed me that I am capable of caring for others.
Lynne, a live-in carer
Areas across West Wickham that we cover:
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Find out more about care in West Wickham
If you’d like to discuss your needs further, please don’t hesitate to contact our friendly advisors. Our phone lines are open seven days a week.
Alternatively, if you’d like to chat face-to-face with Hannah or one of the team, you’re welcome to call into our branch on Walden Road in Bromley. We can even meet you at a time and place to suit you and your loved one that’s closer to your home.