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Locally managed service

West Wickham

Little and often, companionship to nursing. With branches nationwide.

West Wickham

Within West Wickham, our Helping Hands team provides dedicated carers fully-employed, fully-qualified and fully-trained internally. With an industry-leading standard of support and development, every carer receives all the preparation they need to undertake the responsibility of assisting you, or your loved one, with an exceptional level of person-centred home care. The Care Quality Commission’s ongoing monitoring and regulation ensures that we adhere to our high standards and carry out best practice in our care for every customer.

Hannah and her home care team are able to provide a variety of different care services across Addington, Bromley Common, Hayes, New Addington, West Wickham and the surrounding areas.

This branch covers where you need care:

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02038116311 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in West Wickham

West Wickham lies along a traditional straight Roman road and is classed as part of the London Borough of Bromley, situated to the south of the capital. Once a favourite of Anne Boleyn’s family who bought and expanded Wickham Court, this quiet town is also the birthplace of famous children’s author, Enid Blyton. On top of this, West Wickham also has its own team of professional Helping Hands carers.

Contact our team today to discover how we can assist you in preserving your independence within the comfort of your own home. From as little as 30-minutes per week, we are on hand to provide companionship and compassionate care for both the young and elderly, from injuries and loneliness to disabilities and complex conditions.

Meet the team

Hannah Bryant

Meet Hannah Bryant, our Area Care Manager, West Wickham

Hi, I’m Hannah. As the area care manager for South East, I have a strong duty of care to my customers and my carers in equal measure and strive to provide care based not only on what is needed but what is wanted by each customer on an individual basis. I’ve worked in care for over seven years now, and having spent the last two and a half years working in Birmingham, I’m now back home in Bromley!
Carole Kerton-Church

Carole Kerton-Church

Regional Clinical Lead, London & Essex

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Matt Bristow

Matt Bristow

Regional Care Director, South East

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareDomiciliary CareElderly CareRespite Care

Other services we provide at this branch

Tailored visiting care in West Wickham

For over 30 years, we’ve been providing person-centred home care to thousands of people across the UK who need a helping hand. From support with personal care, administering medication and assistance with mobility, to help with the housework, cooking and general companionship, visiting care from the West Wickham team is designed to adhere to your specific requirements so that all of your needs are taken care of.

Care calls start from 30 minutes up to one or two-hour visits throughout the day, which can be increased or decreased to suits your changing needs. So, if you have been diagnosed with Parkinson’s and initially start with two hours a week to help with cleaning and tidying the house but find that you need extra support with your personal care, we can change your care plan to adapt around you.

Care isn’t just about appeasing your practical needs; it’s about making sure your emotional and spiritual wellbeing is looked after too. So, if you just want someone to go out for a coffee with or take a trip to London with for the afternoon, that’s exactly what the team at West Wickham will do for you.

One-to-one support with live-in care

You may have a progressive condition that requires you to have round-the-clock support, or you might be in your more senior years and find that both you and your partner could do with extra help around the house and with some of your personal care. If this is the case, live-in care could be an ideal solution for you.

Perfect for elderly couples who both need extra support of if you have a complex condition that means you need regular assistance throughout the day, live-in care enables you to receive the very best care from a dedicated carer whilst allowing you to remain in the comfort of your own home.

As well as getting everything you need in comfortable surroundings, will we make sure that you have a live-in carer that suits your personality and shares similar interests to you, so that you can both enjoy your time together when you’re not thinking about care. So, whether you want to go and watch your favourite South London football team play in the local derby or if you enjoy taking in the sights and sounds at Hayes Common, we’ll find someone that likes to do those things too.

Discover more on what is live-in care here.

Domiciliary care delivered at your pace

Designed to work around your existing routines and commitments, domiciliary care allows you to choose the timings and intensity of the care you receive without impacting on your current situation.

It might be that you like to keep in touch with your friends by meeting up for lunch at the local pub but you’re struggling to get there safely. A member of Hannah’s team can accompany you to and from your lunch date and assist you with mobility aids, so that you can still live the life that you want to lead, just with a little support to do so.

Dementia care from our specialists

Dementia needn’t be something that you or a loved one ‘suffers from’; it can be something that you ‘live well’ with, which is exactly what underpins the dementia care from the West Wickham team. Whether you have vascular dementia, Pick’s disease or Alzheimer’s, we’ll work with you to understand your different symptoms and how they affect your life, with strategies and tweaks to your schedule that help you to live well with dementia.

We also understand how important it is to maintain a routine for a person with dementia, which is why we’ll make sure that we’ll send the same carers to you so that you don’t get confused and can rely on the same friendly faces.

Elderly care for you or your loved one

Growing older doesn’t mean that you should lose your independence or have to move into residential care. With elderly care from Hannah’s team, you can still live in the home that you’ve nurtured and got used to for several decades whilst getting the extra support that you need.

Our carers can help with personal care and mobility, but also assist you with getting to medical appointments, the hairdressers or even helping you to take care of your beloved pets. They’re happy to take your canine companion for a walk if you’re unable to, provide your budgie with clean bedding or make sure that you cat is fed and watered.

Respite care for your short-term needs

Caring for someone else is one of the most rewarding jobs that anyone can do (believe us – we know!). However, if you’re looking after a loved one or partner, it can be extremely draining both physically and mentally. It’s vital for both of you that you take a break, which is where a respite carer can step in. We’ll ensure that we plan for your break in advance and go through all of your routines, so that everything is left untouched and just how you left it.

Respite care could also be suitable for you if you’re recovering after an accident or illness, or if you want to attend an important function such as a wedding or milestone birthday. Often on the same day as your enquiry, a respite carer can be swiftly put in place to help you get back on your feet or accompany you to an event where you don’t want to have to worry about your care needs.

Award-winning training for our West Wickham carers

All of our carers are selected to join Helping Hands not for their care experience, but for their compassion, kindness and empathetic nature towards others. These characteristics aren’t things that can be taught, but that are innately within our chosen carers.

Once recruited, they are required to take part in our award-winning training programme that covers moving and handling, first aid, medication, dementia and safeguarding that ensures they are fully equipped to support any of our customers across West Wickham.

In addition to this, we are closely monitored by the Care Quality Commission (CQC), who ensure that we provide safe, effective and responsive services to all of our customers, as well as doing what we say we will do.

Find out more about care in West Wickham

If you’d like to discuss your needs further, please don’t hesitate to contact our friendly advisors. Our phone lines are open seven days a week.

Alternatively, if you’d like to chat face-to-face with Hannah or one of the team, you’re welcome to call in to our branch on Walden Road in Bromley. We can even meet you at a time and place to suit you and your loved one that’s closer to your home.

Call us on 02038116311 Talk to us on live chat Request a call back

Our credentials

Our West Wickham branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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