When you choose home care from Helping Hands, you’ll be receiving expert care from a private care provider who have been helping people to remain happy and healthy in the homes they love since 1989. With care plans ranging from just 30 minute weekly visits to 24/7 live-in care, we’ll make sure you or your loved one receive the level of support you need to continue enjoying the best possible quality of life.
We’re also able to support you in surrounding areas including Newholm, Aislaby, Briggswath, Stainsacre, Sneaton, Iburndale, Hawsker and more.
The Yorkshire seaside town of Whitby dates back to 656, when Oswy – the Christian king of Northumbria – founded the first abbey and monastery in the area. The monastery was destroyed by Vikings in the mid-9th Century before eventually being rebuilt two centuries later.
At Helping Hands, our history doesn’t go back quite that far but we’ve still got over 30 years’ experience in helping people in Whitby and the surrounding areas to enjoy independent, relaxing lives in the comfort and familiarity of their own homes.
"I am passionate about coaching and developing people to achieve their career goals and aspirations, motivating them to deliver an outstanding level of service to our customers, colleagues and carers. What gets me out of bed in the morning is knowing that today could be the day that I make a real difference to someone. To relax when not working I love nothing more than spending time with family and long walks along the Northumberland coast with my three crazy dogs."
For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.
Over 100 branches across the UK means we're local to you
We are not an agency - we employ every carer directly
Get to know your carer before care starts
Family-run and experts in home care since 1989
Fully flexible care packages as your needs change
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.
Live-in care is for anyone who wants to remain in the familiar surroundings of the home that they love but requires a particular level of additional support to manage with the day-to-day routines and tasks of life wants to remain in the familiar surroundings of the home that they love. With live-in care from Helping Hands, you get one of our brilliant carers living in your home with you and helping out in any way you may need – whether that’s helping you bathe and dress, accompanying you out and about or preparing meals. A Helping Hands live-in carer will help you enjoy life to the full and remove all the unnecessary stresses and worries from your daily routine.
If you or a loved one find yourself unexpectedly needing care at short notice, you may wish to consider emergency care from Helping Hands. We can’t always predict when we might need care – perhaps you’ve been discharged from hospital earlier than anticipated, or you’re recovering from an accident and are unable to get around the house like you normally would. Our emergency carers will generally be with you within 24 hours to provide you with compassionate, expert assistance – ensuring you’re not left unsupported and are able to focus on making a recovery or enjoying your usual routines.
With a private care plan, you’re in control of the support that you receive. From your initial phone call with your local care team, we’ll take the time to understand your personal preferences and requirements and ensure you can develop a care plan with a level of support that suits you. You’ll also have control over smaller details of your care that might still be important to you, such as meal choices and bed times, as well as being able to spend more time with loved ones at the times that suit you best.
One of the main reasons people choose to have a live-in carer is to enjoy the added benefit of overnight care. Having a carer stay with you overnight can be a source of reassurance and security, both for you and for your friends and family who might be worrying about leaving you unsupported throughout the night in case you have a fall or a medical emergency.
At Helping Hands, we’re extremely proud of our dedicated, compassionate carers and the exceptional support that they give to our customers day in, day out. All of our care staff are selectively recruited for their empathetic, committed approach to care, and undergo thorough background checks before joining us to ensure they have all the right characteristics to be a Helping Hands carer. Every carer receives our award-winning training when they join us, as well as regular refresher courses which ensure they’re always up to date with the latest industry standards and best practices. Plus we’re completely regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total peace of mind about our high standards of care.
Every one of our carers is a dementia specialist
We are founding members of the UKHCA
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