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Visiting care and home care in Whitby
The Yorkshire seaside town of Whitby dates back to 656, when Oswy – the Christian king of Northumbria – founded the first abbey and monastery in the area. The monastery was destroyed by Vikings in the mid-9th Century before eventually being rebuilt two centuries later.
At Helping Hands, our history doesn’t go back quite that far but we’ve still got over 30 years’ experience in helping people in Whitby and the surrounding areas to enjoy independent, relaxing lives in the comfort and familiarity of their own homes.
Quality care provided in your own home
Home care from our Whitby team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
Over 150 branches across the UK means we're local to you.
We are fully regulated
Regulated and checked by the CQC and other UK governing bodies.
2,600+ Trustpilot reviews
Endless positive reviews from customers all over the country.
Adapts around you
Flexible care plans to suit your changing needs.
30+ years of care
Founded on family values, we’ve provided expert home care since 1989.
You're in safe hands
Our carers are fully trained and checked to ensure a professional service.
We offer two types of home care:
Constant 24-hour care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
In your own home
Personalised care plan
Carer to match your needs, personality and interests
As Branch Manager it is my responsibility to ensure the safe and effective day to day management of the branch, providing guidance and support to all branch staff, carers and customers. Within my role I aim to ensure compliance and quality for staff and customers is met in line with CQC standards and legislative requirements.
I joined the care industry when my children became independent as I wanted to make a difference to people's lives and enable them to live independently and safely at home. I quickly built up professional relationships in the care sector and enjoyed the role of carer, this then inspired me to climb the career ladder, eventually taking the role of Branch Manager.
I am proud to work for Helping Hands as it is a very family-orientated company with high values, plus the training and support is outstanding. I feel my team of carers are compassionate about their role and I am able to guide them along their journey. If I come across any obstacles then I will gain support to enable us to work together as a team.
I have been married for 35 years and have 3 children, who have now provided us with 6 grandchildren. I enjoy rugby and support Saint Helens rugby league, and I like to attend the games when I am able to. I also enjoy holidays abroad and spending time with our friends at weekends.
Regional Care Director, North
Area Care Manager, North
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Whitby to ensure our customers receive the best possible live in and home care service.
We understand how important it is that you remain in control of your care, which is why the team will work with you to provide a personalised care plan that puts your needs at the centre. Whether your loved one is living with dementia and you are concerned for their wellbeing at home, or you simply need some extra support in getting out and about in your local community; our team providing home care in Whitby are here to give you the support you need, when you need it.
With each of our carers completing an award-winning training programme, our Whitby team are fully equipped to provide high-quality support for Parkinson’s, Alzheimer’s, cerebral palsy, mental health conditions and many more.
If you or a loved one find yourself unexpectedly needing care at short notice, you may wish to consider emergency care from Helping Hands. We can’t always predict when we might need care – perhaps you’ve been discharged from hospital earlier than anticipated, or you’re recovering from an accident and are unable to get around the house like you normally would. Our emergency carers will generally be with you within 24 hours to provide you with compassionate, expert assistance – ensuring you’re not left unsupported and are able to focus on making a recovery or enjoying your usual routines.
Private care in Whitby
With a private care plan, you’re in control of the support that you receive. From your initial phone call with your local care team, we’ll take the time to understand your personal preferences and requirements and ensure you can develop a care plan with a level of support that suits you. You’ll also have control over smaller details of your care that might still be important to you, such as meal choices and bed times, as well as being able to spend more time with loved ones at the times that suit you best.
One of the main reasons people choose to have a live-in carer is to enjoy the added benefit of overnight care. Having a carer stay with you overnight can be a source of reassurance and security, both for you and for your friends and family who might be worrying about leaving you unsupported throughout the night in case you have a fall or a medical emergency.
Fully trained carers in Whitby
At Helping Hands, we’re extremely proud of our dedicated, compassionate carers and the exceptional support that they give to our customers day in, day out. All of our care staff are selectively recruited for their empathetic, committed approach to care, and undergo thorough background checks before joining us to ensure they have all the right characteristics to be a Helping Hands carer. Every private carer receives our award-winning training when they join us, as well as regular refresher courses which ensure they’re always up to date with the latest industry standards and best practices. Plus we’re completely regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total peace of mind about our high standards of care.
Helping Hands Home Care is registered and therefore licensed to provide services by the Care Quality Commission (ID: 1-101671690) and the Care Inspectorate Wales (certificate number: W15/00000831/O001/0001). For more information visit www.cqc.org.uk and www.careinspectorate.wales* All calls to 0843 numbers will cost you 7p per minute plus your phone company’s access charge. All calls are recorded for training purposes.