Willenhall is located between Wolverhampton and Walsall, historically in the county of Staffordshire but today part of the Black Country in the West Midlands, made famous and established during the Industrial Revolution.
Helping Hands also has proud beginnings, starting in 1989 as a small one-branched operation and now extending across the majority of England and Wales. We have worked hard to become one of the leading home care providers with a visiting service that can come to you from just 30 minutes a week and a live-in service for around-the-clock care.
Quality care at home
From short term support to longer term visits and live-in care, our Willenhall team can help.
We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.
Branches nationwide
Over 155 branches across the UK means we're local to you.
Fully regulated
Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.
Rated Excellent on Trustpilot
Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.
Handpicked carers
We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.
Care that's tailored to you
We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.
Supporting families
When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.
Our Services
Live-in care
Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.
Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.
I have worked in homecare since 2017. I joined Helping Hands in 2024, and it is amazing to finally work for an organisation that shares my passion for quality care. When I'm not leading my team in the office, I can be found exploring the hills and mountains to enjoy the views. I've walked The Great Wall of China, hiked Mount Etna and hope to add Toubkal to my list by the end of 2025.
Adam Wilkins
Divisional Director
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...
Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to do this, we need to have the very best carers and support teams there for them so that they can thrive within Helping Hands and do what they do best: care. I think we do everything possible to really understand our customers' needs and then do everything possible to find the right carer for them. Our carers do a wonderful job, and they are special people who are 'hardwired' to care.
Our Reviews
Fully regulated by the CQC
Our Willenhall branch is fully regulated and accredited by the CQC
Since 1989, we’ve been providing the highest levels of visiting care for our customers, meaning that you can be confident in our claims when we say we’re the UK’s home care specialist. We tailor your care completely around you, meaning that your routines are always respected, and you’re placed at the centre of your own care journey. Whether you need support with medication, meal preparation, housework, personal care, mobility or much more, you can be sure that you’ll get the highest levels of support from Helping Hands.
Willenhall live-in care
Our live-in care service promotes your independence at every stage, so you’ll never feel as if there’s a stranger living in your house; rather, you’ll have a welcome friend who’s there to ensure you live your best life possible. By having someone with you who’s available to care and be company for you around the clock, you’ll benefit from never being alone at home, which is reassuring for both you and your loved ones. Our discreet carers will never be under your feet, though, knowing you’ll sometimes want time to yourself, even if you have complex care needs.
Better than a care agency in Willenhall
We are not an agency; we are a private home care company that directly employs all of our carers so that they don’t have to worry about anything except supporting you. We are also open and transparent about our fee structure, meaning that you’ll know what to expect when your bill arrives, avoiding nasty surprises like referral fees and other ‘hidden’ extras.
Tailored domiciliary care
With our flexible packages of domiciliary care, we can ensure that you remain at the centre of your care experience at all times, thanks to the dedication of our incredible carers. Compared to residential care, home care means you get to stay in comforting and familiar surroundings, enjoying one-to-one care and your own routines and preferences, rather than being forced to get up and eat your meals at times to suit the establishment.
Home dementia care
When you’ve been diagnosed with dementia, it can be a very uncertain time for both you and your loved ones, and even though you may not require dementia care right away, it’s important to know there is a dementia specialist company that will be there when you need us. Remaining at home can help to reduce anxiety and confusion thanks to the familiarity of surroundings, and our amazing carers will be by your side every step of the way as your condition progresses.
Respite care for short-term support
If you’re not keen on going into residential care, even temporarily, then respite care at home could be the solution for you. Regardless of the circumstances, our carers come to you, meaning that your routines and preferences still get respected and your care will continue uninterrupted until your regular carer returns. Perhaps you’ve never had care before, and you’d like to try it at home for a few days, or perhaps it’s an emergency, and you need someone there within 24 hours? We can help.
Supportive elderly care
As we get older, tasks can become a little more difficult, especially if you’re living with a condition or the frailties associated with ageing. You could struggle on yourself with annoying daily tasks such as vacuuming, laundry and meal preparation, or you could talk to us about elderly care. Perhaps you’re less confident getting in and out of the bath or shower and would appreciate some support with personal care. Our carers will be able to do that and much more to help you live well at home.
Fully trained carers in Willenhall
We believe we’re the industry-leading home care experts, thanks in no small part to the amazing carers who work for us. We only employ the most compassionate and empathetic people to be our carers, and it shows in the exemplary service they offer to our customers. We train them well and offer opportunities for professional development as a thank you for all their hard work, and in addition to our full regulation by the Care Quality Commission and Care Inspectorate Wales, we’re also accredited by the Dementia Action Alliance and are founder members of the UK Home Care Association.
