The Home Care Services We Provide
At Helping Hands, we’ve been delivering outstanding home care in York and the UK since 1989. We specialise in helping individuals with varying needs remain in their own homes, where they can enjoy a sense of comfort and stability. Whether it’s assisting with daily routines or offering companionship, we focus on promoting independence and well-being. In the 35+ years since we were founded as a small, family-run care provider, our services have helped tens of thousands of people to remain comfortable and secure in their own homes, giving them peace of mind in challenging times. All of our home care services are independently regulated by the Care Quality Commission (CQC) and the Care Inspectorate Wales, ensuring a consistently high standard of care.
Our Quick And Efficient Care Application Process
Getting started with Helping Hands is a designed to be a simple and straightforward experience. We understand that the decision to opt for care can feel overwhelming, so we aim to make the process as smooth as possible while giving you all the time you need.
- Contact us by phone, live chat, or by arranging a callback.
- Set up an in-person meeting with your local team at a location that works for you.
- Begin receiving care tailored to your needs, often within just 48 hours.
Finding Your Ideal Match
Choosing to welcome a carer into your home is a significant decision, and we’re dedicated to making the process seamless. We carefully pair you with a carer who matches your needs, personality, and preferences. Your individuality matters to us, so we take the time to understand your lifestyle and what independence looks like to you. By aligning you with someone who shares your interests and values, we ensure that your carer doesn’t just meet your needs but also becomes a companion you’ll enjoy spending time with. Many of our customers develop lasting friendships with their carers, making their care experience even more fulfilling. We even offer full-time live-in care in York for those who need 24-hour care.
Quality & Compassionate Care From Highly Trained Experts
All of our carers in York receive specialist training in providing person-centred dementia support, meaning they’re fully equipped and prepared to assist people living with a wide range of dementia-related needs. We’re extremely selective about who we recruit to our care teams, ensuring we only ever hire people who are genuinely passionate about helping others and who posses a naturally kind and empathetic personality. Every carer joining the York team undergoes enhanced-DBS checks, as well as receiving our comprehensive four-day carer training. This training is then supplemented on a regular basis by refresher courses, which are designed to ensure that our carers’ knowledge and skills are always kept up to date.
Getting Started With Home Care In York
If you’d like to arrange home care from our wonderful carers in York, please give our friendly customer support team a call today. Or, if you’d prefer, you can contact us via our website or use the live chat feature to request a callback at a time that suits you.
