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Real-life stories and the latest news

Learn more about how we're supporting thousands of individuals – of all ages – to stay in their own homes and live the lives they choose.

On 13th April, Helping Hands customer Jemma Collins will be freefall abseiling from the ArcelorMittal Orbit in London’s Olympic Park. At 262-feet-tall, it’s the UK’s tallest structure with views of up to a 20-mile radius of the capital. But this isn’t the first time Jemma has taken on a breath-taking challenge. Nine years ago, she […]

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Charmaine, from our home care Barnet branch, has been working with Ben since the summer of 2017 and it’s been an incredibly long yet rewarding journey. From being barely able to move and care for himself to now making his own meals and beginning to walk, Ben has made remarkable improvements since his accident, which […]

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Many of the carers we welcome to our team have had their own experiences of supporting their own families. For Lise, a care assistant in St Albans, it was after her mother experienced a fall that sparked a series of events that led her to Helping Hands. Lise shares how she came to hear about […]

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Although she became a live-in carer with Helping Hands three years ago, care has been part of Kerry’s life for many years. Before she became a full-time carer, Kerry supported her own parents. We caught up with Kerry to find out about her work as a carer for the elderly. Inspiration to becoming a live-in […]

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Jerry works as a care assistant in Redditch where he supports customers on a part-time basis, visiting around around six regular customers each week. With an infectious smile and playful personality, he’s built strong relationships with the people he supports, one of which he visits purely to play chess with. As one of our more mature […]

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Here at Helping Hands, our people are at the heart of what we do. From our wonderful carers who are out every single day supporting families across England and Wales, through to our management teams, people are what make us who we are. Last week, we dropped on two of our carers who have been […]

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Do you have a bucket list? Louise Cooke, our Senior Live-in Care Manager for the North East of England set her list of goals and achievements last year, and thought it a lovely idea to ask our customers in the area if they’d like to do the same. We caught up with Louise eight months […]

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A sport-obsessed, guitar-playing skateboarder may not be your usual idea of a carer. But Miles, one of the founding carers in the Helping Hands Wimbledon branch, is just that. After some wonderful feedback about the difference he’s making in his community, Miles has become this summer’s champion carer for ‘Excellence Every Time’. We caught up […]

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At Helping Hands, our carers all have one thing in common – each of them cares for other people’s wellbeing, even if they’re not necessarily their customers. Meet Kelly, who is one of our Warwickshire carers. One day, Kelly showed just how caring and passionate she is for a member of the public. It was […]

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Over at Helping Hands, we’ve been humbled and inspired by one of our incredible customers, Jerry Ward from Cheshire. Affectionately known as “Fatty” to his family, Jerry sustained a serious spinal injury in 2007, which brought an end to a rewarding career within aviation. After several months of surgery and recovery, Jerry is passionate about […]

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