Skip to main content

We would love to chat so please request a callback from our expert team.  Alternatively, our lines are open Mon-Fri 8am-7pm, Sat-Sun 9am-5.30pm.

Lines open at 8:30 AM today

Existing customer
01242 384637

Lines open at 8:30 AM today

Existing customer
01242 384637

Visiting care and home care in Cheltenham

Here at Helping Hands Cheltenham, we offer person-centred home care to you where you feel most comfortable and at ease: your own home. Delivered by our fully-trained carers and monitored by the Care Quality Commission (CQC), we are committed to the highest industry standards of care so that you and your loved ones can rest assured you are being well looked after.

Our specialist team in Cheltenham offer a variety of different home care options that can start from as little as 30 minutes per week with visiting care to support with household tasks and everyday activities, all the way up to full-time live-in care. Having a private carer live with you may be preferable if you need round-the-clock support or clinical care needs, but don't want to move into a care home and leave loved ones and pets behind.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Cheltenham

Our carers provide a wide range of support across Cheltenham, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Cheltenham
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Cheltenham
    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Regional Care Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order...

    More about Adam Wilkins
    Deborah Farrington
    Deborah Farrington

    Area Care Manager

    Hello, I'm Deborah your Area Care Manager for the South West region of Helping Hands. I have worked in care for over 10 years and...

    More about Deborah Farrington
    Sophie Parker
    Sophie Parker

    Head of Operations

    My main roles and responsibilties as Area Care Manager are to oversee and improve the running of the branches within the South West. I am...

    More about Sophie Parker
    What families say about our care
    CQC Logo
    Fully regulated care supporting Cheltenham

    Our Cheltenham branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care in Cheltenham

    Our high-quality agency and home care services are delivered in our customers’ homes by dedicated and compassionate carers and supported by a team of local managers across the whole of England and Wales. We always consider your care to be our highest priority and we’re proud to say we’re not a care agency and never have been – we’re a private home care company who value our amazing carers for the incredible support they deliver.

    This also keeps them highly motivated to make sure every single aspect of your daily routine is supported. An introductory agency makes you pay a fee to be introduced to a carer who you employ, pay and manage yourself, but with Helping Hands we will handle all of that for you, leaving you and your carer to focus on you.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Expert live in care

    When the need for more intensive support arises, we understand that residential care isn’t always everybody’s preference. What’s more, we understand how important it is for you to be able to feel secure and independent in your own home.

    With live-in care in Cheltenham not only will you have the support you need to stay within the comfort of your own home, but you will be encouraged to live the life that you want to lead.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Why Helping Hands is better than a care agency in Cheltenham

    Because we’re a private care provider in Cheltenham, rather than a care agency, you won’t have any annoying hidden costs or unwanted extras with us – we’re completely up front about all of our fees, so you can be absolutely confident that you’re getting exactly what you require from us.

    Our Cheltenham care experts in will take the time to understand your needs and wishes so that they can offer you a package of care that is tailored to your personal situation. And, of course, we’re completely regulated by the Care Quality Commission and Care Inspectorate Wales, which means we’re fully committed to providing high levels of care day in, day out..

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    High quality Cheltenham private care

    We understand how important it is that you remain in control of your home care, which is why the Cheltenham team can provide the perfect private care package so that you can maintain your usual routine.

    Otherwise known as care at home, this level of homecare will allow you to have the freedom to choose the assistance that you need, when you need it. Regular home visits, from 30 minutes through to several hours a day, can be arranged with our Cheltenham team to help you with a variety of everyday tasks, including personal care, housekeeping tasks and clinical care, including catheter and stoma management and PEG feeding.

    Supporting communities across Cheltenham

    Our carers provide home care in Cheltenham and nearby areas including these locations.

    Local updates
    Four older adults sit around a patio table outdoors, smiling and chatting over tea and snacks, surrounded by greenery and sunlight.
    10 Things to Do with an Elderly Parent in Cheltenham

    Spending time with an elderly parent is often about slowing the pace and choosing activities...

    Read more
    A woman with curly hair, wearing a white shirt, smiles whilst standing in a bright kitchen next to a wooden door.
    What to Know Before Beginning Live in Care in Cheltenham

    How Live in Care in Cheltenham Differs to Visiting Care Visiting care provides support at...

    Read more
    Two women sit on a blanket-covered bench outdoors, smiling and holding mugs, with a picnic basket and plates between them. Green foliage and grass are visible in the background.
    Why Get a Private Carer in Cheltenham

    What is a Private Carer? A private carer is a trained care worker who provides...

    Read more
    Follow us on social media
    FAQs

    Home care in Cheltenham is a suitable option when daily life becomes more challenging but you’d like to stay at home. Cheltenham home care allows individuals to remain comfortable in familiar surroundings while receiving professional and personalised support.

    The cost of home care in Cheltenham varies depending on the type of care and how often support is required. We offer a free care assessment to determine your needs before providing clear and straightforward pricing. This ensures you receive tailored care without paying for unnecessary services.

    Yes, home care in Cheltenham can be adapted as your needs change. Whether you need more support due to a progressive condition or less care as your circumstances improves, your care plan is flexible. Our wonderful Cheltenham team regularly will always be alongside you to ensure you have the right level of care.

    Care in Cheltenham can often be arranged within a few days, depending on availability and the level of support required. In more urgent situations, Helping Hands Cheltenham will work to put care in place as quickly as possible following your assessment and agreement of a care plan.

    Home care in Cheltenham starts with a free home assessment carried out by our local branch. We discuss your routines, preferences and care requirements to create a personalised care plan.

    Yes, all carers delivering home care in Cheltenham are fully insured, bonded and employed by Helping Hands. Each carer completes thorough checks and professional training to ensure safe and reliable care. This gives peace of mind to both customers and their families.

    If your usual Cheltenham carer is unavailable, Helping Hands will arrange an alternative trained carer. Our Cheltenham team prioritises continuity of care and aims to introduce carers who are familiar with your needs, helping to maintain consistency and comfort.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01242 855105
    Branch information
    Address

    Helping Hands Cheltenham, Clockwise, Festival House, Jessop Avenue, Cheltenham, GL50 3SH

    Show in maps Cheltenham Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed