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0151 459 5828

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Existing customer
0151 459 5828

Visiting care and home care in Ellesmere Port

Ellesmere Port was originally founded at the end of the Ellesmere Canal. Although the canal was never finished, the town still became an industrial hub during the 19th century. Industry continued to flourish in the area throughout the 20th century, with car manufacturing and petroleum refining expanding after World War II. We also make sure all of our care services are fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total peace of mind about our commitment to excellence across the board.

It’s also home to our Helping Hands Ellesmere Port branch. When it comes to home care, we’re industry leaders in our own right – we’ve got the experience and the expertise to be able to provide you or your loved one with a flexible, holistic package of care that meets all your needs and allows you to live comfortably and confidently in your own home.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Ellesmere Port

Our carers provide a wide range of support across Ellesmere Port, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Ellesmere Port
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Ellesmere Port
    Susan Rideout
    Susan Rideout

    Branch Care Manager

    As a branch manager it is my responsibility to manage the safe delivery of care, plus manage the office team, care staff and organisation's needs....

    More about Susan Rideout
    Sue Edge
    Sue Edge

    Area Care Manager

    I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

    More about Sue Edge
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Ellesmere Port.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Ellesmere Port

    Our Ellesmere Port branch is fully regulated and accredited by the CQC.

    Find out more
    Two women sit on an outdoor bench covered with a striped blanket, enjoying drinks and smiling at each other. A picnic hamper with plates and cutlery is set between them. A hedge and green grass are in the background.
    Home care Ellesmere Port

    With home care, you’ll get the opportunity to receive dedicated support from an expert carer in the comfortable, familiar surroundings of your own home – rather than having to move to a residential nursing home or a hospice. Our superb carers will go above and beyond to ensure you’re able to enjoy the best possible quality of life while they take care of all the chores and routines that you’re struggling with – whether that’s cooking and cleaning, taking you to appointments, helping you bathe, or anything else.

    A smiling elderly woman stands outdoors holding a handrail, accompanied by a male carer in a purple uniform who stands beside her, also smiling. The background is green and blurred, indicating a garden or park setting.
    Live-in care in Ellesmere Port

    When you or your loved one find yourself requiring an additional level of support to their current care plan, live-in care in Ellesmere Port is a great option. With live-in care from your Helping Hands team in Ellesmere Port, you’ll get one of our wonderful carers to come to live with you in your home and provide you with one-to-one support around the clock – supporting you in any way you need.

    A smiling carer in a purple uniform is making a bed, while an older man in a dressing gown sits on a chair in the background, watching and smiling.
    Care agency in Ellesmere Port

    If you’re looking for agency care in Ellesmere Port, you may instead wish to consider using a private care provider such as Helping Hands. We’re better than a care agency, because we employ our carers directly and prioritise their well-being, allowing them to focus their time and energy towards caring for you as well as possible. We’ll also take care of all the fiddly paperwork and administrative work involved in employing a carer, so you won’t have to stress about making payments each month.

    A carer in a purple uniform smiles and chats with an elderly man lying in bed in a cosy, rustic room. The carer rests a hand on the man's shoulder, and a framed photo sits on the bedside table.
    Private care in Ellesmere Port

    When you partner with Helping Hands for support, you’ll get access to private care in Egham and the surrounding area, which means you’ll get a package of care that is completely tailored to your specific needs. Our superb carers will take the time to understand the particular requirements of your condition and circumstances and will design a care plan that keeps you supported at all times. Whether you’re living with a complex medical condition such as a type of dementia, need visiting care several times a week, or would simply benefit from a bit of extra companionship, we’ll always be able to help you live your best life in the comfort of your own home.

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    Emergency care

    It’s not always possible to anticipate when we might require additional care support. There are certain situations, such as being discharged early from the hospital or your regular carer being suddenly made unavailable, which we can’t plan for. In those instances, emergency care is a great way to ensure you’re able to receive all the help you require to remain comfortable, confident and secure in your own home without worrying about whether your normal chores and routines will be completed.

    Two men sit outdoors, smiling and laughing together. One wears a dark jumper, the other a light purple shirt. Trees and greenery are visible in the blurred background, suggesting a park or garden setting.
    Overnight care

    With overnight care, you’ll get one of our superb carers to come to stay with you in your home throughout the night, meaning you won’t ever be left feeling isolated or unsupported when you might be at your most vulnerable. Overnight care is particularly popular with people living with age-related frailties or serious medical conditions. Your carer will stay in your home with you and assist you in the event that you need companionship or physical support.

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    Fully-trained carers in Ellesmere Port

    Our Ellesmere Port care team comprises a fantastic team of carers who are on standby to provide you with dedicated, empathetic support in your home whenever you need it. All of our carers have been selectively recruited for their compassionate, committed approach to their care, and have undergone rigorous DBS and background checks to ensure they’ll be a great fit for us and for you. When they start with us, every carer is enrolled in our award-winning training programme, which equips them to provide flexible, expert care to people living with a wide range of conditions and circumstances.

    Supporting communities across Ellesmere Port

    Our carers provide home care in Ellesmere Port and nearby areas including these locations.

    Local updates
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    How Home Care Enables Seniors to Stay Active in Ellesmere Port

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    An elderly woman smiling and holding a mug sits comfortably in a chair, while a carer in a purple uniform sits nearby, engaging with her in a cosy, well-lit room.
    How Elderly Care Can Support you in Ellesmere Port

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    FAQs

    Home care in Ellesmere Port is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Ellesmere Port depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Ellesmere Port.

    Home care in Ellesmere Port can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Ellesmere Port, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    0151 391 8131
    Branch information
    Address

    Helping Hands Ellesmere Port, Suite 117 Pioneer House, Pioneer Business Park, North Road, CH65 1AD

    Show in maps Ellesmere Port Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed