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Home care in London

Excellent 4.5 Star Rating 5,050+ reviews on
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4.5 Star Rating
Excellent | 5,050+ reviews
Your nearest branch: London
Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
020 8131 2967
Your nearest branch: London
Speak to our team today

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer
020 8131 2967

Visiting care and home care in London

Capital of England and home to nearly 9 million people, London has an abundance of sights, sounds and opportunities, and really is the place to be to soak up modern British culture.

Famous for its iconic skyline featuring historical riches such as Buckingham Palace, Houses of Parliament and the Globe Theatre – to the more modern London Eye, The Shard and The Walkie-Talkie – London is also home to industry-renowned home care from Helping Hands.

We will ensure person-centred care is provided to you in your home, regardless of where you’re located in the city or your care needs. Our London home care services are all fully regulated by the CQC, ensuring quality care.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in London

Our carers provide a wide range of support across London, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in London
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in London

    While we do not have a physical branch in London, care in the area is coordinated by our London branch, working with carers who support people across the local community.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    Carole Kerton-Church
    Carole Kerton-Church

    Regional Clinical Lead

    I'm the Regional Clinical Lead for London and Essex. I am proud to have 20 years of experience in care and nursing and can't imagine...

    More about Carole Kerton-Church
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home care London - bespoke care to suit you

    Since 1989, we have paved the way in providing the very best home care services and continue to do so today. Our expertise lies in our ability to tailor care that suits your needs and routines, and enable you to remain independent within the comforts of your own surroundings.

    With thorough in-house training for every single one of our carers, we’re equipped to deal with a variety of conditions – whether you’re just starting university and need mobility support to get to and from campus, or if you’re struggling to complete of all your housework due to your Parkinson’s diagnosis – we’re here to help.

    We offer anything from 30 minutes a week to routinely calling several times a day. Whether you need support with your mobility while you go about your daily life, assistance in getting dressed and ready for the day or just a friendly face to pop in for a cup of tea and a chat - we're here to give you the support you need, when you need it.

    Being a carer for a loved one is one of the most rewarding jobs there is, but there is also sometimes the need to have a quick break to recharge your batteries, benefitting both of you. To ensure that disruption remains minimal, our team can deliver respite care that will replicate your existing routines. Respite care is also a suitable option for those recovering after being discharged from hospital and who need a short-term package of care at home.

    It’s not just the practicalities that we’ll take care of; emotional health is just as important for your well-being. So if it’s a trip to Victoria Park for some fresh air or going to Westfield for a cup of coffee and a mooch around the shops, we’ll be there to accompany you.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Live-in care - supporting your needs

    Moving into residential care can create stress and anxiety that could be immediately alleviated by live in care services from Helping Hands. Living with you in your home, we can be there whenever you need us without the need for sticking to strict times for meals, visits and activities.

    We’ll get to know you and your preferences, including finding the perfect live-in carer that complements your personality and likes. Whether you’re a die-hard Tottenham football supporter or prefer discussing the latest Royal Family updates, we’ll work with you to find someone that is just right.

    Equipped with the knowledge and skills needed to care for anything from PEG feeding or stoma care, to more complex conditions such as neurological or spinal injuries, our expert team of clinicians oversee all of our nursing care services who work with our live in carers to meet your care needs.

    Discover more on what is live-in care here.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Private care in London

    When you use a private care provider in London such as Helping Hands, you’ll receive a package of care that is completely tailored to your individual needs and preferences. Private care gives you the ability to determine the type of care you receive, as well as how often one of our carers visits your home. It also gives you more freedom over smaller details that might still be important to you, such as meal preferences and bedtimes.

    Being in control of your care plan means you won’t have to worry about ever being left unsupported in your home, giving you the independence and confidence to maintain your favourite hobbies and routines. With our dedicated care plans ranging from just one 30 minute visit a week all the way up to 24-hour live-in care, our team of highly-trained, compassionate carers are ready to help you around the home in whatever way you need.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    The difference between Helping Hands and a care agency in London

    We understand how much there is to consider when selecting the right type of care for yourself or a loved one. There are probably lots of different decisions you’re having to make and the last thing you want to do is worry about additional paperwork and managing a contract with a carer, which is what you would have to do if you chose a care agency in London.

    Instead, home care from Helping Hands will take all of the stress and anxiety out of this difficult time for you, managing the entire process of care from when a local care manager comes to meet you at home, to selecting the right carers for you and ensuring there is always support for you regardless of any changing needs or if your carer is unavailable.

    As one of the most established care providers in the UK, we know what it takes to train carers to an exceptional standard, enabling you to receive the very best care. With all training completed in-house, we deliver induction and refresher training covering manual handling, first aid, dementia, safeguarding, medication and health & safety.

    All of our carers receive full background checks - including Disclosure Barring Service (DBS) screening - and are employed directly by us, taking the stress out of any paperwork or procedures you may have experienced with previous care providers.

    Fully licensed by the Care Quality Commission (CQC), we adhere to strict guidelines and regulations to ensure we meet the highest of standards within the care industry. We’re also the first and only home care provider to be recognised as a Centre of Excellence by Skills for Care, which we are extremely proud of.

    Supporting communities across London

    Our carers provide home care in London and nearby areas including these locations.

    FAQs

    Home care in London is suitable for people who want personalised support while continuing to live independently in their own home. This might be due to ageing, disability, illness or recovery from surgery. Our care teams in London provide flexible care that adapts to busy lifestyles and diverse needs. Support can range from occasional visits to full-time live-in care, all delivered with warmth and professionalism by the local care team.

    Home care costs in London vary depending on the level and type of care required. During your free assessment, your London Care Manager will explain pricing clearly and ensure there are no surprises later on. We offer transparent pricing with no hidden fees, ensuring you only pay for the care you receive.

    Yes – care plans are reviewed regularly and can be adapted whenever your needs or circumstances change. We make it a priority to remain flexible and responsive, offering guidance and adjustments as required.

    Support can often be arranged within 48 hours, depending on availability. The London team understand that timely care is often essential, especially for those living with a complex condition, and will always communicate clearly about start dates.

    Care begins with a free in-home assessment carried out by your local care manager in your home. This allows us to understand your routines, preferences and expectations before creating a tailored care plan.

    All Helping Hands carers in London are fully insured, bonded and employed directly. Each carer undergoes comprehensive training and ongoing supervision, so you can have total peace of mind about the consistent quality of your care.

    A trained replacement will always be provided. The London care team ensure continuity of care and thorough handovers.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    020 8131 0549
    Branch information
    Address

    London

    Show in maps London Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered