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CQC & CIW Regulated

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Industry leading carer training

Home care in Surrey

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Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

01483 917414

Lines open until 7:00 PM

New customer

Lines open until 5:30 PM

Existing customer

01483 917414

Visiting care and home care in Surrey

Our flexible home care services are available across Surrey, including Caterham, Guildford, Camberley, Woking, Epsom, Guildford, Farnham, Haslemere, Dorking, Reigate, Staines-upon-Thames, Ashford, Redhill and the surrounding areas.

Helping Hands has been providing exceptional home care since 1989 and is still proudly family-owned and run. We are regulated by the Care Quality Commission (CQC) and are committed to providing an unparalleled care service, ensuring we meet the highest possible standards of quality home care.

We enable people to receive the finest high-end care, to live comfortably and independently within their own homes, surrounded by friends, family pets and personal belongings, avoiding a move into a residential care home.

Quality care at home

From short term support to longer term visits and live-in care, our Surrey team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services

Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.

Round the clock 24/7 care
Handpicked carers selected for their patience, kindness and empathy
Peace of mind for families

Learn about live-in care

Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.

Flexible care to suit your needs and routines
Support with managing conditions or medications
Companionship as well as care

Learn about visiting care

Meet the Surrey care team

Michelle McMahon

Branch Care Manager

Adam Wilkins

Divisional Director

Our Reviews

Fully regulated by the CQC

Our Surrey branch is fully regulated and accredited by the CQC

Find out more

High Quality Home Care In Surrey

Helping Hands home care packages are tailored personally to your care needs. We work with doctors, nurses, and both private & NHS hospitals including Royal Surrey County Hospital, Ashford Hospital, East Surrey Hospital, Frimley Park Hospital, and St Peter's Hospital, to deliver home care and housekeeping that meets your exact requirements.

We carefully match you with a fully-trained private carer who will live with you in your home, supporting you with your day-to-day needs and even being on call overnight. Whether it’s helping with personal care, going to the toilet, help taking medication, housekeeping or moving round the house, many of our carers become a lifeline to our customers, enabling them to live the way they want every day.

If you have an acquired or progressive medical condition or have been recently injured and need support around the home, one of our nurse-led carers can give you the extra support you need. If your medical condition requires that you take medication in the middle of the night, one of our carers can be there to remind you to take it and help to administer it.

Most importantly, we carefully manage the entire process for you, from start to finish so you don’t have to!

24/7 live in care

Whether you need full-time live-in care, short-term respite, convalescence, planning for your long-term care, or you simply require a single call per day, we will be able to work around your needs. Carers can live with your loved one in their own home, or visit as frequently as you need, from 30 minutes through to longer “sit-in” sessions that may take most of the day or even help during the night.

Friendly, expertly trained, qualified carers across Surrey

The idea of welcoming a new person into your home and life may seem a little daunting and unsettling at first. With a handpicked live-in carer, matched perfectly to you, your life can stay much the same as before. We walk you through each step of the way and place up most importance on matching you with someone you feel the most comfortable with and who understands your routines, likes and interests.

Before beginning their work with us, all our carers take part in an intensive training programme at our Centre of Excellence where they develop a wide knowledge of personal care through to complex condition-led care. But the training does not stop there. Every Helping Hands carer takes part in ongoing training to boost their knowledge and experience across a wide range of areas, from dementia care to complex care requirements. All Helping Hands carers are DBS checked and trained to help you or your loved one remain independent in their home, whilst giving you the level of live-in care that you require.

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FAQs

Home care in Godalming can be a great solution at many different stages of life. Some people reach a point where everyday tasks begin to take a little longer, while others may need support following an illness, hospital stay or change in mobility. Home care allows individuals to remain in familiar surroundings while receiving the help they need to live well and safely. Helping Hands in Godalming support people with a wide range of needs. Whatever your situation, our local care team take the time to understand what matters most to you and build support around your routines and preferences.

The cost of home care in Godalming depends on the type and level of support required. Factors such as the number of hours needed, the complexity of care and whether support is visiting or live-in will all influence the final cost. During your free care assessment, your Godalming Care Manager will explain the cost of your proposed care plan clearly and transparently. We don’t believe in hidden charges or unnecessary extras, so the price you are given is the price you’ll pay. Care plans are tailored carefully to ensure you receive the right level of support without paying for services you do not need.

Care needs can change over time and flexibility is central to how Helping Hands work. If your circumstances change, your care plan can be adjusted to reflect new routines, additional support or reduced hours. Our brilliant Godalming care team will work closely with you and your family to make sure your care continues to meet your needs and fits into your daily life.

Care can often begin within 48 hours of your initial phone call, depending on availability. The Godalming care team understand that care needs can arise unexpectedly, and will always be transparent about how quickly support can start.

Getting started is simple. A friendly member of the Godalming team will arrange a free care assessment in your home with a local Care Manager. This conversation focuses on your needs, preferences and goals, allowing the care team to recommend the most suitable support.

Yes. All Helping Hands carers in Godalming are fully insured, bonded and employed directly by Helping Hands. Each carer completes thorough background checks, professional training and ongoing supervision to ensure safe, high-quality care.

If your regular carer is unavailable, the Godalming care team will arrange a suitable replacement. Every carer receives the same high standard of training and will be fully briefed before supporting you.

Branch information

Address

Helping Hands Godalming, 6B Queen Street, Godalming, GU7 1BD

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Monday	8:00 AM - 7:00 PM
Tuesday	8:00 AM - 7:00 PM
Wednesday	8:00 AM - 7:00 PM
Thursday	8:00 AM - 7:00 PM
Friday	8:00 AM - 7:00 PM
Saturday	9:00 AM - 5:30 PM
Sunday	9:00 AM - 5:30 PM

Monday	8:30 AM - 5:30 PM
Tuesday	8:30 AM - 5:30 PM
Wednesday	8:30 AM - 5:30 PM
Thursday	8:30 AM - 5:30 PM
Friday	8:30 AM - 5:30 PM
Saturday	Closed
Sunday	Closed

Other care covered

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Home care in Surrey