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CQC & CIW Regulated
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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


At Helping Hands, we’ve been providing customers with dedicated and compassionate home care since 1989. Our 30-plus years of experience have taught us the importance of being able to provide you or your loved ones with a tailored care package that supports your independence and preferences whilst allowing you to enjoy the comfort and familiarity of your own home.

With all of our care offerings fully regulated by the CQC and the CIW, you can be completely confident that we’re committed to providing you with the highest standard of care. Contact us today to find out how we can meet you care needs.

We can also provide care for you in nearby locations such as Burland, Stoneley Green, Beambridge, Edleston, Baddington, Batherton and more.

This branch covers where you need care:

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To learn more about how we can help call

01270861718 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care Acton

Acton’s name is derived from the Old English words āc (oak) and tūn (enclosed garden, enclosure), literally meaning “a garden or a field enclosed by oaks”, suggesting Acton originated from somewhat humble beginnings.

Established in 1989 from similarly humble beginnings, Helping Hands was a family-run business for 30 years and has developed a reputation for compassionate, diligent home care. We still have a strong family-centred ethos, with people at the heart of everything that we do, and with our care plans starting from just 30 minutes a week we’re sure to be able to find a support plan to meet your specific wishes.

Meet the team

Sue Edge

Meet Sue Edge, our Area Care Manager, Acton

I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a carer around 20 years ago. I quickly progressed to a senior carer, a care coordinator, team leader and then registered branch manager. I followed a career in care after looking after my mum who had a brain hemorrhage and a stroke at 43. Care fitted in around my young family and I gained great job satisfaction knowing I had made a difference to somebody's day. As my family grew up, I was able to develop my skills and progress through the company. I joined Helping Hands in 2019 as the Registered Branch Manager at the Wirral branch and moved to my current role in January 2022. I enjoy spending time with my friends, walking the dog and watching my son play football - much to his embarrassment!
Mandy Stewart

Mandy Stewart

Regional Care Director, North

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Michelle Burke

Michelle Burke

Head of Live-in Care, North

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

Visiting care in Acton

Our visiting care plans are fully adaptable to your requirements and wishes, and our brilliant carers are fully trained to support your specific needs, whatever your condition. We’ve got over 30 years’ experience in providing person-centred care to people living with dementia, motor neurone disease, spinal injuries, mental health conditions, loneliness and limited mobility. In that time, we’ve learned just how valuable your independence and comfort are to your wellbeing, so being able to receive care in the familiar surroundings of your own home is incredibly beneficial.

Live-in care in Acton

Whether you or your loved ones are finding your care requirements to be increasingly complex, or you’re not comfortable living on your own and need companionship, live-in care is a brilliant alternative to a care home. Our superb live-in carers will provide you with round-the-clock companionship and expert support, assisting you in the home and with your daily routines. We always listen to your preferences and your wishes to ensure you’re matched with a carer who shares your interests and personality, and our carers possess expertise in supporting people living with various conditions.

Better than a care agency in Acton

Helping Hands are a private home care company, rather than an agency, which means everything’s a lot more straightforward with us and there’ll be certain standards you can be confident we’ll meet. For instance, we directly employ our carers, whereas many agencies will require their carers to be self-employed. This means you won’t get any unexpected charges or hidden costs with us, and our brilliant carers will be able to focus all their energy on supporting your independence to the best of their ability.

Domiciliary care to meet your needs

Domiciliary care is a brilliant option if you find yourself needing extra support but want to remain in your own home where you’re familiar with your surroundings and close to your loved ones. With over 30 years’ experience in delivering compassionate, people-centred care, we’re perfectly placed to assess and meet your care requirements. Our visiting service starts from just 30 minutes a week, and we’ll take steps to ensure you can design a package of care that meets your needs, regardless of your condition. Alternatively, our live-in care service provides you with round-the-clock support, companionship and reassurance.

Dementia care specialists at home

At Helping Hands, we’re dementia care specialists. We’ve been providing care for people living with dementia since 1989, and in that time we’ve helped thousands of customers to live their best possible life in the comforting, familiar surroundings of their own home. Our compassionate, dedicated carers will work with you or your loved ones to ensure you receive a package of care that reduces confusion and anxiety while allowing you to live a fulfilling life, staying close to your loved ones.

Immediate start respite care

If you ever find yourself in need of a short-term care solution, our respite care service is a great way of ensuring you receive all the support you need without breaking your routine or compromising your preferences. Whether your regular carer is suddenly unavailable or an unexpected change in circumstances has altered your care needs, we’ll almost always be able to provide you with one of our superb, fully-trained carers within 24 hours’ notice.

Elderly care for extra help

Whether you’re struggling with certain tasks around the home or are living with age-related frailties, elderly care from Helping Hands can provide you with extra day-to-day support to ensure you’re able to enjoy an independent lifestyle without compromise. Our superb carers can come to your home as often as you need to assist with anything from personal care and meal preparation to housework and shopping.

Fully trained carers in Acton

We’ll always sing the praises of our carers, because they’re absolutely worth singing about. They’re the heart of our business, and it’s thanks to them that we’ve developed our reputation as one of the leading home care providers in England and Wales. We’re very particular about only accepting applicants who share our values of compassion, empathy and dedication, and every carer is trained thoroughly upon joining Helping Hands to ensure they’re fully prepared to support our customers’ every need. We’re also fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you know we’ll always be hitting the high standards we set ourselves.

Find out more about home care in Acton

If you’d like to find out more about care support in Acton, our friendly customer service team are available to talk to seven days a week. Alternatively, you can contact us via our website and we’ll give you a call back.

Call us on 01270861718 Talk to us on live chat Request a call back

Our credentials

Our Acton branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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