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Industry leading carer training

Home care in Acton

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open at 8:00 AM on Friday

New customer

Lines open at 8:30 AM on Friday

Existing customer
020 3326 6403

Lines open at 8:00 AM on Friday

New customer

Lines open at 8:30 AM on Friday

Existing customer
020 3326 6403

Visiting care and home care in Acton

Acton’s name is derived from the Old English words āc (oak) and tūn (enclosed garden, enclosure), literally meaning "a garden or a field enclosed by oaks", suggesting Acton originated from somewhat humble beginnings.

Established in 1989 from similarly humble beginnings, Helping Hands was a family-run business for 30 years and has developed a reputation for compassionate, diligent home care. We still have a strong family-centred ethos, with people at the heart of everything that we do, and with our care plans starting from just 30 minutes a week we’re sure to be able to find a support plan to meet your specific wishes.

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care at home

From short term support to longer term visits and live-in care, our Acton team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Acton care team
Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

More about Matt Bristow
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Fully regulated by the CQC

Our Acton branch is fully regulated and accredited by the CQC

Find out more
A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
Specialised Home care in Acton

Our home care plans are fully adaptable to your requirements and wishes, and our brilliant carers are fully trained to support your specific needs, whatever your condition. We’ve got over 30 years’ experience in providing person-centred care to people living with dementia, motor neurone disease, spinal injuries, mental health conditions, loneliness and limited mobility. In that time, we’ve learned just how valuable your independence and comfort are to your wellbeing, so being able to receive care in the familiar surroundings of your own home is incredibly beneficial.

Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
Our individually tailored Live-in care services

Whether you or your loved ones are finding your care requirements to be increasingly complex, or you’re not comfortable living on your own and need companionship, live-in care is a brilliant alternative to a care home. Our superb live-in carers will provide you with round-the-clock companionship and expert support, assisting you in the home and with your daily routines. We always listen to your preferences and your wishes to ensure you’re matched with a carer who shares your interests and personality, and our carers possess expertise in supporting people living with various conditions.

A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
Better than a care agency in Acton

Helping Hands are a private home care company, rather than an agency, which means everything’s a lot more straightforward with us and there’ll be certain standards you can be confident we’ll meet. For instance, we directly employ our carers, whereas many agencies will require their carers to be self-employed. This means you won’t get any unexpected charges or hidden costs with us, and our brilliant carers will be able to focus all their energy on supporting your independence to the best of their ability.

A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
Domiciliary care to meet your needs

Domiciliary care is a brilliant option if you find yourself needing extra support but want to remain in your own home where you’re familiar with your surroundings and close to your loved ones. With over 30 years’ experience in delivering compassionate, people-centred care, we’re perfectly placed to assess and meet your care requirements. Our visiting service starts from just 30 minutes a week, and we’ll take steps to ensure you can design a package of care that meets your needs, regardless of your condition. Alternatively, our live-in care service provides you with round-the-clock support, companionship and reassurance.

Branch information
Address

Helping Hands Kensington & Chelsea, Unit F, 151 Freston Road, Acton, W10 6TH

Show in maps Acton Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Other care covered