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Home care in Acton

Excellent 4.5 Star Rating 5,100+ reviews on
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4.5 Star Rating
Excellent | 5,100+ reviews
Your nearest branch: Kensington & Chelsea
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Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
020 3326 6403
Your nearest branch: Kensington & Chelsea
Speak to our team today

Lines open at 8:00 AM today

New customer

Lines open at 8:30 AM today

Existing customer
020 3326 6403

Visiting care and home care in Acton

Acton’s name is derived from the Old English words āc (oak) and tūn (enclosed garden, enclosure), literally meaning "a garden or a field enclosed by oaks", suggesting Acton originated from somewhat humble beginnings.

Established in 1989 from similarly humble beginnings, Helping Hands was a family-run business for 30 years and has developed a reputation for compassionate, diligent home care. We still have a strong family-centred ethos, with people at the heart of everything that we do, and with our care plans starting from just 30 minutes a week we’re sure to be able to find a support plan to meet your specific wishes.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Acton

Our carers provide a wide range of support across Acton, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
    • Home care services available in Acton
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Acton

    While we do not have a physical branch in Acton, care in the area is coordinated by our Kensington & Chelsea branch, working with carers who support people across the local community.

    Jacqueline McPherson
    Jacqueline McPherson

    Branch Care Manager

    I have worked with Helping Hands for four years, progressing from Carer to Branch Care Manager. Working in the care sector has given me the...

    More about Jacqueline McPherson
    Christien Ingrosso
    Christien Ingrosso

    Area Care Manager

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Paul Sewell
    Paul Sewell

    Head of Operations

    Paul Sewell is the Head of Operations for East.

    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Divisional Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring the...

    More about Matt Bristow
    CQC Logo
    Fully regulated care supporting Acton

    Care services supporting families in Acton are delivered by our Kensington & Chelsea branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Specialised Home care in Acton

    Our home care plans are fully adaptable to your requirements and wishes, and our brilliant carers are fully trained to support your specific needs, whatever your condition. We’ve got over 30 years’ experience in providing person-centred care to people living with dementia, motor neurone disease, spinal injuries, mental health conditions, loneliness and limited mobility. In that time, we’ve learned just how valuable your independence and comfort are to your wellbeing, so being able to receive care in the familiar surroundings of your own home is incredibly beneficial.

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    Our individually tailored Live-in care services

    Whether you or your loved ones are finding your care requirements to be increasingly complex, or you’re not comfortable living on your own and need companionship, live-in care is a brilliant alternative to a care home. Our superb live-in carers will provide you with round-the-clock companionship and expert support, assisting you in the home and with your daily routines. We always listen to your preferences and your wishes to ensure you’re matched with a carer who shares your interests and personality, and our carers possess expertise in supporting people living with various conditions.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Better than a care agency in Acton

    Helping Hands are a private home care company, rather than an agency, which means everything’s a lot more straightforward with us and there’ll be certain standards you can be confident we’ll meet. For instance, we directly employ our carers, whereas many agencies will require their carers to be self-employed. This means you won’t get any unexpected charges or hidden costs with us, and our brilliant carers will be able to focus all their energy on supporting your independence to the best of their ability.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Domiciliary care to meet your needs

    Domiciliary care is a brilliant option if you find yourself needing extra support but want to remain in your own home where you’re familiar with your surroundings and close to your loved ones. With over 30 years’ experience in delivering compassionate, people-centred care, we’re perfectly placed to assess and meet your care requirements. Our visiting service starts from just 30 minutes a week, and we’ll take steps to ensure you can design a package of care that meets your needs, regardless of your condition. Alternatively, our live-in care service provides you with round-the-clock support, companionship and reassurance.

    FAQs

    Home care in Acton is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Acton depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Acton.

    Home care in Acton can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in Acton, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01270 861718
    Branch information
    Address

    Helping Hands Kensington & Chelsea, Unit F, 151 Freston Road, Acton, W10 6TH

    Show in maps Acton Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed
    Other care covered