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Locally managed service


We don't know what we do without the carers. They are our stars, they are our saviours.


At Helping Hands, we’ve been helping people to remain independent and confident in the comfort of their own homes since 1989. In that time, we’ve become experts in delivering compassionate, expert home care to customers across England and Wales – including in Alton. Our home care team in Alton are fully trained and equipped to provide you with a bespoke care plan that is fully tailored to your specific care needs, with weekly visits starting from as little as 30 minutes a week.

As well as Alton, we also provide care in the surrounding areas including Greatgate, Farley, Prestwood, Quixhill, Denstone and more.

This branch covers where you need care:

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To learn more about how we can help call

01782481050 Branch Opening Hours *If you are an existing customer, please use the branch phone number

Visiting care and live-in care in Alton

Perhaps the most famous local landmark near Alton is the Alton Towers theme park, which is visited by over 2 million people each year and is home to 41 rides – including 10 roller coasters.

Home care from Helping Hands is anything but a roller coaster – in fact, it’s very plain sailing. We make things as straightforward as possible for you by putting together a care plan that is completely tailored to your individual requirements and preferences, and our compassionate carers will always make sure your needs are being properly looked after in an empathetic, professional manner.

Meet the team

Jennifer Fynn

Meet Jennifer Fynn, our Branch Care Manager, Alton

Hi, I’m Jennifer, manager for Helping Hand’ Stoke branch. I believe it’s often the little things in life, like a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, which all have the potential to turn a life around. Almost anyone can become a carer but its takes a whole lot more to actually care. It’s my responsibility to meet with customers to gain feedback on a regular basis and ensure that they are happy with our service, to meet potential new customers face-to-face and to manage a wonderful team of visiting carers, supporting them with supervisions and appraisals.
Monica Ahir

Monica Ahir

Regional Care Director, Central

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Nesta Bishop

Nesta Bishop

Head of Live-in Care, Central

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home CareDementia CareElderly CareRespite Care

Other services we provide at this branch

Alton live-in care

With live-in care from Helping Hands, you’ll benefit from having one of our superb carers come to live with you in your home and provide you with round-the-clock support, ensuring you’re never left isolated or feeling unable to cope with your household tasks and chores. We’ll pair you up with a carer who matches your personality and shares your interests and likes to make sure you’ve not only got someone who can provide you with care, but who can also be a companion to you. All of our carers are highly trained and will respect your personal space, as well as being able to assist you in a variety of ways around the home – from helping you bathe and dress to preparing your meals and assisting with medication.

Emergency care

It’s not always possible to anticipate when you might need care. In those moments when you unexpectedly find yourself without the support you normally require to manage in the day-to-day, emergency care from Helping Hands might be the ideal solution. It might be that your normal carer has been taken ill and is unable to fulfil their normal schedule, or you’ve been discharged from hospital earlier than anticipated. Whatever your reason for needing emergency care, Helping Hands are generally able to have one of our brilliant carers in your home within 24 hours of your call to seamlessly pick up all the routines and chores your normal carer would take care of.

Private care in Alton

When you choose to use a private care provider such as Helping Hands, you’ll receive a level of care that truly values attention to detail. From your very first phone call to us, every aspect of your care plan will be completely tailored to your individual needs and preferences – down to which meals you prefer, and when you’d like to go to bed. You’ll also get to benefit from one-to-one care from one of our exceptional carers, all of whom have received our award-winning training.

Overnight care

With overnight care, you’ll benefit from having one of our carers stay with you throughout the night in case you need assistance with anything or experience a fall or medical emergency. Overnight care offers invaluable peace of mind to loved ones and gives you the reassurance of knowing there’s constantly an expert pair of hands nearby who can give you all the assistance you require should anything occur.

Fully trained carers in Alton

We’re extremely proud of our brilliant care team in Alton. Every carer has been specifically recruited for their shared desire to provide compassionate, dedicated home care that truly makes a difference to our customers’ wellbeing and quality of life. All care staff undergo thorough background checks before joining Helping Hands, and receive ongoing training to ensure they’re always up to date with the best industry practices and standards. In addition, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total confidence in our commitment to very high standards of care.

Find out more about home care in Alton

For more information about our home care services in Alton and the surrounding area, call our friendly customer support team today or contact us via our website to arrange a callback at your convenience.

Call us on 01782481050 Talk to us on live chat Request a call back


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taken from NHS Choices

“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

taken from Google My Business

4.5 out of 5

from 10 reviews

Our credentials

Our Alton branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
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