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Your nearest branch: Stoke-on-Trent
Speak to our team today

Lines open until 5:30 PM

Existing customer
01782 968595
Your nearest branch: Stoke-on-Trent
Speak to our team today

Lines open until 5:30 PM

Existing customer
01782 968595

Visiting care and home care in Alton

Perhaps the most famous local landmark near Alton is the Alton Towers theme park, which is visited by over 2 million people each year and is home to 41 rides - including 10 roller coasters.

Home care from Helping Hands is anything but a roller coaster – in fact, it’s very plain sailing. We make things as straightforward as possible for you by putting together a care plan that is completely tailored to your individual requirements and preferences, and our compassionate carers will always make sure your needs are being properly looked after in an empathetic, professional manner.

GET THE INFORMATION YOU NEED
Branch information

View your local branches details including location, opening times and services offered.

Understanding care costs

Get a clear overview of costs and what affects pricing, so you can plan with confidence.

Not sure what type of care you need? Request a brochure and read about our services in your own time.

Quality care supporting families in Alton

Our carers provide a wide range of support across Alton, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Alton
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    GET THE INFORMATION YOU NEED
    Branch information

    View your local branches details including location, opening times and services offered.

    Understanding care costs

    Get a clear overview of costs and what affects pricing, so you can plan with confidence.

    Not sure what type of care you need? Request a brochure and read about our services in your own time.

    Supporting people living in Alton

    While we do not have a physical branch in Alton, care in the area is coordinated by our Stoke-on-Trent branch, working with carers who support people across the local community.

    Alma Dudley
    Alma Dudley

    Branch Care Manager

    Alma is the Branch Care Manager at Stoke-on-Trent.

    Sue Edge
    Sue Edge

    Area Care Manager

    I support the Wirral, Chester, Liverpool, Warrington, Nantwich, Macclesfield and Wilmslow branches. I have an extensive background in care and started my career as a...

    More about Sue Edge
    George Sandhu
    George Sandhu

    Head of Operations

    George is the Head of Operations at Stoke-on-Trent.

    Adam Wilkins
    Adam Wilkins

    Divisional Director

    Hi, I'm Adam and as Divisional Director, I'm responsible for making sure that all the customers we help are looked after brilliantly. In order to...

    More about Adam Wilkins
    What families say about our care
    CQC Logo
    Fully regulated care supporting Alton

    Care services supporting families in Alton are delivered by our Stoke-on-Trent branch, which is fully regulated by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Personalised home care in Alton

    When you choose to use a home care provider such as Helping Hands, you’ll receive a level of care that truly values attention to detail. From your very first phone call to us, every aspect of your care plan will be completely tailored to your individual needs and preferences – down to which meals you prefer, and when you’d like to go to bed. You’ll also get to benefit from one-to-one care from one of our exceptional carers, all of whom have received our award-winning training.

    Two women stand by an open car boot. One woman, smiling, lifts reusable shopping bags filled with groceries whilst the other woman watches. They appear to be unloading after shopping.
    Expert live-in care services

    With live-in care from Helping Hands, you’ll benefit from having one of our superb carers come to live with you in your home and provide you with round-the-clock support, ensuring you’re never left isolated or feeling unable to cope with your household tasks and chores. We’ll pair you up with a carer who matches your personality and shares your interests and likes to make sure you’ve not only got someone who can provide you with care, but who can also be a companion to you. All of our carers are highly trained and will respect your personal space, as well as being able to assist you in a variety of ways around the home – from helping you bathe and dress to preparing your meals and assisting with medication.

    A carer in a purple uniform smiles and holds hands with an elderly woman, providing comfort and support in a cosy, well-lit living room.
    Fully trained carers in Alton

    We’re extremely proud of our brilliant care team in Alton. Every carer has been specifically recruited for their shared desire to provide compassionate, dedicated home care that truly makes a difference to our customers’ wellbeing and quality of life. All care staff undergo thorough background checks before joining Helping Hands, and receive ongoing training to ensure they’re always up to date with the best industry practices and standards. In addition, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total confidence in our commitment to very high standards of care.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Emergency care

    It’s not always possible to anticipate when you might need care. In those moments when you unexpectedly find yourself without the support you normally require to manage in the day-to-day, emergency care from Helping Hands might be the ideal solution. It might be that your normal carer has been taken ill and is unable to fulfil their normal schedule, or you’ve been discharged from hospital earlier than anticipated. Whatever your reason for needing emergency care, Helping Hands are generally able to have one of our brilliant carers in your home within 24 hours of your call to seamlessly pick up all the routines and chores your normal carer would take care of.

    Supporting communities across Alton

    Our carers provide home care in Alton and nearby areas including these locations.

    • Newcastle-under-Lyme
    • Kidsgrove
    • Hanley
    • Burslem
    • Tunstall
    FAQs

    Home care in Alton is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Alton depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Alton.

    Home care in Alton can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01782 481050
    Branch information
    Address

    Helping Hands Stoke-on-Trent, 8 King Street, Alton, ST5 1EL,

    Show in maps Alton Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed