Home care in Alton
Visiting care and home care in Alton
Perhaps the most famous local landmark near Alton is the Alton Towers theme park, which is visited by over 2 million people each year and is home to 41 rides – including 10 roller coasters.
Home care from Helping Hands is anything but a roller coaster – in fact, it’s very plain sailing. We make things as straightforward as possible for you by putting together a care plan that is completely tailored to your individual requirements and preferences, and our compassionate carers will always make sure your needs are being properly looked after in an empathetic, professional manner.
Quality care provided in your own home
Home care from our Alton team offers security, mobility, and companionship.
For over 30 years, we've provided nurse-supported assistance, companionship and expert care to thousands of individuals across England and Wales. As industry leaders in home care, we know just what it takes to provide the right level of support so that you can retain your independence in the comfort of your own home.
We offer two types of home care in:
Constant 24-hour care
Live-in care
One-to-one support from a fully qualified carer that lives with you. Full-time support so you can stay at home where you feel most comfortable.
- Round-the-clock (24/7)
- In your own home
- Personalised care plan
- Carer to match your needs, personality and interests
Occassional care visits
Hourly visiting care
Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.
- From 30 minutes a week depending on your needs
- In your own home
- Flexible care plan based on customer's needs
- All levels of care covered
Meet the Alton care team
Regional Care Director
"As Regional Care Director, I’m responsible for overseeing the quality of care delivered throughout our Central and new branches across the country. My aim is to deliver the highest standards of care through tailored, person-centred care plans that offer outcome-focused delivery through dedicated, expertly skilled care teams. "I learnt first-hand how important person-centred care is when my own father was diagnosed with lung cancer in 2014. Throughout his short fight with the disease, I was overawed and enormously grateful to the multidisciplinary teams who worked selflessly to make his last days as comfortable as they could be. This ignited in me just how important bespoke care is."
Reviews and credentials
We are actively collecting and monitoring our reviews and feedback for Alton to ensure our customers receive the best possible live in and home care service.
Fully regulated by the CQC
Other care we provide
Personalised home care in Alton
When you choose to use a home care provider such as Helping Hands, you’ll receive a level of care that truly values attention to detail. From your very first phone call to us, every aspect of your care plan will be completely tailored to your individual needs and preferences – down to which meals you prefer, and when you’d like to go to bed. You’ll also get to benefit from one-to-one care from one of our exceptional carers, all of whom have received our award-winning training.
Expert live-in care services
With live-in care from Helping Hands, you’ll benefit from having one of our superb carers come to live with you in your home and provide you with round-the-clock support, ensuring you’re never left isolated or feeling unable to cope with your household tasks and chores. We’ll pair you up with a carer who matches your personality and shares your interests and likes to make sure you’ve not only got someone who can provide you with care, but who can also be a companion to you. All of our carers are highly trained and will respect your personal space, as well as being able to assist you in a variety of ways around the home – from helping you bathe and dress to preparing your meals and assisting with medication.
Fully trained carers in Alton
We’re extremely proud of our brilliant care team in Alton. Every carer has been specifically recruited for their shared desire to provide compassionate, dedicated home care that truly makes a difference to our customers’ wellbeing and quality of life. All care staff undergo thorough background checks before joining Helping Hands, and receive ongoing training to ensure they’re always up to date with the best industry practices and standards. In addition, we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, so you can have total confidence in our commitment to very high standards of care.
Emergency care
It’s not always possible to anticipate when you might need care. In those moments when you unexpectedly find yourself without the support you normally require to manage in the day-to-day, emergency care from Helping Hands might be the ideal solution. It might be that your normal carer has been taken ill and is unable to fulfil their normal schedule, or you’ve been discharged from hospital earlier than anticipated. Whatever your reason for needing emergency care, Helping Hands are generally able to have one of our brilliant carers in your home within 24 hours of your call to seamlessly pick up all the routines and chores your normal carer would take care of.
Branch information
8 King Street,
Newcastle-under-Lyme,
Staffordshire,
ST5 1EL,