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4.5 Star Rating
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Industry leading carer training

Home care in Braintree

4.5 Star Rating
Rated Excellent on
Trustpilot

Lines open until 7:00 PM

New customer
0137 676 8353

Lines open until 5:30 PM

Existing customer
0137 631 9300

Lines open until 7:00 PM

New customer
0137 676 8353

Lines open until 5:30 PM

Existing customer
0137 631 9300

Visiting care and home care in Braintree

With quintessential villages set against a backdrop of the beautiful rolling hills of Essex, Braintree is an absolute delight for visitors and natives alike. And for those that need extra support within their own home, there is even a branch of dedicated Helping Hands carers.

We are strictly monitored by the Care Quality Commission (CQC), who ensure that our services are safe, responsive and effective, and that ultimately we do what we say we are going to do. Additionally, we are affiliated with the Dementia Action Alliance (DAA) and the Spinal Injury Association (SIA), who promote best practice and research in their respective conditions, something that we are strong advocates of.

Our Braintree team provides home care from just 30 minutes per week to full-time live-in care. Whether you require a companion to stop by for an hourly visit and help out with difficult tasks, or a nurse to support you with clinical assistance and medical expertise, there is a Helping Hands carer in Braintree equipped to cater to your priorities and enable a safe and fulfilling lifestyle at home for your loved one.

Quality care at home

From short term support to longer term visits and live-in care, our Braintree team can help.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Branches nationwide

Over 155 branches across the UK means we're local to you.

Fully regulated

Regulated by the Care Quality Commission and Care Inspectorate Wales, giving you peace of mind that we meet the highest standards of service and care.

Rated Excellent on Trustpilot

Thousands of our customers have shared their experiences of care with us on customer review site Trustpilot with Helping Hands rated 4.7 out of 5.

Handpicked carers

We only employ those special people with the right levels of patience, empathy, and compassion to care for you as we'd want our own families to be cared for.

Care that's tailored to you

We know that good care means something different to each of us. That's why we take the time to get to know you and your family to understand your needs and preferences.

Supporting families

When finding care becomes a decision for the wider family, we can help you consider your options. We keep in touch once care is in place so we can adapt care as needs change.

Our Services
Live-in care

Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

live in care
  • Round the clock 24/7 care
  • Handpicked carers selected for their patience, kindness and empathy​
  • Peace of mind for families
Learn about live-in care
Hourly visiting care

Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

visiting care
  • Flexible care to suit your needs and routines
  • Support with managing conditions or medications
  • Companionship as well as care
Learn about visiting care
Meet the Braintree care team
Christien Ingrosso
Christien Ingrosso

Area Care Manager

Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

Matt Bristow
Matt Bristow

Divisional Director

As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

Our Reviews
CQC Logo
Fully regulated by the CQC

Our Braintree branch is fully regulated and accredited by the CQC

Find out more
Home care in Braintree

For over 30 years, we have been leaders in the home care industry and know what it takes to provide high-quality, person-centred care. We’ll get to know exactly what you require to feel comfortable and safe at home, so that you and your family can rest assured that everything is taken care of.

As our carers are trained by our in-house experts, we are able to support a wide range of care needs and conditions – from Parkinson’s, motor neurone disease, cancer, mental health conditions, dementia and many others. And it’s not just senior adults that we care for; we support individuals from the age of 18 all the way up to 100 and beyond. So, if you need support getting to and from university, work or your local day centre, we can help.

Our visiting care packages start from as little as 30 minutes per week and can be as often as several calls throughout the day – we’ll be flexible around you and there when you need us. Whether you need a little extra help getting up and dressed in the morning, support with preparing your meals or if you’d like someone to take you to Braintree Village for an extra special shopping treat, we can provide assistance with anything from personal care to shopping, cooking to companionship.

24/7 live in care

For more intensive care needs, live-in care in Braintree offers one-to-one assistance that it completely tailored around you and your preferences. Whether you have limited mobility that requires support with hoists and mobility aids or if you require more complex care such as catheter or stoma management, we’ll create a bespoke care plan that takes all of your physical and mental wellbeing into account and provide you with the peace of mind that all your needs are catered for.

Having round-the-clock support from your very own live-in carer enables you to relax in the safety and comfort of your own home, safe in the knowledge that there will always be someone on hand should you need them. And because our live-in carers participate in award-winning training at our state-of-the-art training centre in Warwickshire, you can rest assured that there’ll be a carer that is able to support you with your particular needs.

Why Helping Hands is better than a care agency in Braintree

At Helping Hands, we directly employ our carers; making us a better choice than a care agency. We make sure we look after our staff, as they are the driving force of our company. Our amazing carers work hard every day, to provide our customers with the best care possible in their homes. Being a private home care provider means there are no hidden costs or referral fees. So, what you see is what you get.

Expert dementia care

Whether you’ve just been diagnosed with dementia or you are living with the latter stages of the condition, we have the skill and understanding to deliver empathetic dementia care and are able to support both you and your loved ones throughout your journey.

All of our carers receive specific dementia training so that they are able to understand and guide you through the good and bad days – whether that’s creating a Life Story Book to help you to retain your sense of self or if you need assistance with personal care and managing your medication.

They’ll always be there when you need them and they’ll help you to ‘live well’ with your condition, so that you can enjoy life to the fullest without having to worry about leaving your beloved home and moving into residential care.

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Branch information
Address

Helping Hands Braintree, 81-83 High Street, Braintree, CM7 1JP

Show in maps Braintree Branch
Opening times
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday Closed
Sunday Closed