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National Live-in care coverage

Live-in and visiting home care for you in Chelmsford

Once the temporary capital of England, Chelmsford is now known as the first city in Essex. Created in the Middle Ages, Chelmsford was the birthplace of radio and is now home to an expert team of Helping Hands carers.

Guided and supported by an experienced registered manager Esther Graham, our Chelmsford team support families across the area including Brentwood, Billericay, Maldon, Danbury, Ingatestone, Witham, Wickford and the surrounding areas.

Meet Esther Graham, our Branch Manager

Esther Graham, Chelmsford Branch Manager

As our Branch Manager, Esther makes sure our carers have everything they need to deliver the best care for your family. Esther has worked in care for over 12 years, and still has the same passion for her work that she’s always had.

Esther says: “Having worked as a carer myself I am able share my experiences with my own team and give them the best support and guidance. I gained professional experience in supporting people living with dementia, Alzheimer’s, Parkinson’s, learning disabilities, cerebral palsy and those recovering from strokes, along with many other conditions.”

Esther always feels a close connection with her customers and the values that we share as a company. She has worked her way up to becoming a Registered Manager at other care providers, before joining us in 2018.

Home care visits in Chelmsford tailored to you

Helping Hands was founded by Mary Lee in 1989 as a way to provide extra support at home to those who needed it. And we are incredibly proud that, after 30 years, we are still offering that same person-centred service to thousands of families across England and Wales.

Built on a foundation of family values, we understand how important it is to feel safe, secure and independent in your own home. That’s why Esther and her team are here to provide a personalised support plan to ensure that you have the support you need with minimal disruption to your usual routine.

Whether you are looking for 30-minute drop-ins to help you with your household chores or more intensive support for a progressive condition, we’ll work closely with you to establish your individual home care requirements and build a support plan that is centred entirely around you and your needs.

How visiting care is helping Audrey

Live-in care to support you in Chelmsford

We understand that acknowledging the need for more intensive support can be distressing for you and your loved ones, especially if residential care isn’t necessarily the right option for you. With dedicated live-in care from Esther and her team, you have an ideal solution to ensure that you have the level of care that you need whilst remaining in the comfort of your own home.

As the name suggests, a live-in carer will stay with you in your home to support you with everything you need to remain safe and happy at home. Providing reassurance around-the-clock, live-in care is the perfect option if you require more complex or intensive support, but don’t want to compromise on your independence.

What’s more, it’s not just practical support that we help with; your mental wellbeing is important to us too. We’ll work with you to find a live-in carer that is most suited to you, so if you’re a retired farmer, then we’ll do our best to find a carer that has previously worked on farms too! With live-in care from Helping Hands, you don’t just receive a carer; you’ll gain a friend.

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I love it when the carers come because I feel like I can be myself and they’re not going to judge me.

Paula, a Helping Hands customer

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Domiciliary care in Chelmsford

Traditionally known as care at home, domiciliary care gives you the freedom to choose the intensity and frequency of your visits. Whether you just need a helping hand in getting out and about in your local community or regular overnight support for a more complex condition, Esther and her team will provide a dedicated care plan that takes your needs and routine into account.

Whether you need support at home, at work or out in your local community, domiciliary care from our Chelmsford team enables you to continue with your daily routine, with no compromise to your autonomy or independence.

Expert dementia care for you and your loved one

The time following a dementia diagnosis can be very distressing for you and your surrounding family, but with expert dementia care from our Chelmsford team, we’re here to ensure that you have all the information and support you need to guide you through your journey.

With over 30 years of experience under our belt, we understand the complexities behind the condition and are here to support you with the many symptoms and behaviours that can arise. With patience and understanding at the fore, we’re here to help you and your loved ones with everything from practical support such as personal care and meal preparation, to guidance on how you can continue to communicate and enjoy your time together with your loved ones.

Elderly care to support your independence

As we age, we inevitably begin to see changes with our mobility and to our memory and cognition. The household chores you were once able to complete so freely may seem more difficult to you now, but that doesn’t mean that you need to start making sacrifices to your independence.

Although you may be in good health both physically and mentally, elderly care gives you that extra bit of support to help you around the house, or even just a friendly face to enjoy a cup of tea and some cake with throughout the week.

Respite care for as long as you need it

Care needs can arise at any given moment – sometimes at such short notice that finding an alternative seems almost impossible. But with respite care from Esther and her team, we’ll ensure that you have a personalised respite package in place ready for when you need it – often within 24 hours of your initial enquiry.

Respite care is available for any occasion. Whether you’re going on a trip to the seaside with your family and you’d like some extra support, or you’re recovering from an unexpected illness or injury and you’d like a helping hand while you get back on your feet; we’re here to ensure that you have the support you need, for as long as you need it.

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My biggest achievement has been a relationship I built with a lady who had dementia. We enjoyed spending time together and I encouraged her to go out. I loved taking her shopping.

Jade, a carer in Chelmsford

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Dedicated support from our expert carers

We’re proud to be one of the leading home care providers in the UK, and thanks to the dedication of our amazing carers, we’ve been able to support thousands of families across England and Wales to remain in the comfort of their own homes for over 30 years.

After going through our stringent recruitment process, each of our carers complete full background checks, such as Disclosure Barring Service (DBS) screenings, and an intensive training course where they are assessed in areas including moving and handling, safeguarding, medication administration and equality and diversity. What’s more, they each possess the very quality that cannot be taught in order to be a successful carer; they all genuinely care.

Here at Helping Hands, we are fully regulated by the Care Quality Commission (CQC), and we are the only home care provider to be endorsed as a Centre of Excellence by Skills for Care.

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Areas across Chelmsford that we cover:

Hatfield PeverelLittle WalthamGt. Waltham
South Woodham FerrersBicknacreRoxwell

Find out more about care in Chelmsford

If you’d like to speak with Esther about how we can support you or your loved one, please call us on 01245 676 802. We’re here to take your call seven days a week.

If you’d prefer to meet face-to-face, you’re more than welcome to pop in and see us in our branch at The Aquarium. Or if it’s easier – we can come to you! We’ll be happy to come and have a chat with you over a cup of coffee at a place most convenient for you; whether that’s at your local café or in your front room.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM


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