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Chelmsford

Little and often, companionship to nursing. With branches nationwide.

National Live-in care coverage

Care visits in and around Chelmsford

Guided and supported by an experienced registered manager Esther Graham, our visiting carers support families across the area, including in Brentwood, Billericay, Maldon, Danbury, Ingatestone, Witham, Wickford and the surrounding areas.

You can rely on our team of dedicated carers who all share a passion for providing outstanding care according to your unique needs and situation. They’ll even help you to get out into the city of Chelmsford to see family or friends or simply explore the area.


Meet Esther Graham, our Branch Manager

Esther Graham, Chelmsford Branch Manager

As our Branch Manager, Esther makes sure our carers have everything they need to deliver the best care for your family. Esther has worked in care for over 12 years, and still has the same passion for her work she’s always had.

“Having worked as a carer myself I am able share my experiences with my own team and give them the best support and guidance," Esther says. “I gained professional experience in supporting people living with dementia, Alzheimer’s, Parkinson’s, learning disabilities, cerebral palsy, and those recovering from strokes, along with many other conditions.”

Esther always feels a close connection with her customers and the values that we share as a company. She has worked her way up to being a registered manager at other care providers before joining us in 2018.



Regular home visits from skilled, reliable carers

Starting from as little as half an hour a week through to regular visits over the course of a day, our carers can support with the everyday duties you might need a little extra support with.

Whether that’s helping you to have your morning shower, giving encouragement or guidance with mobility aids, or supporting you when you’re out in the local community, your carer will be there for you at the times you need them the most.

Amongst the many areas your visiting carer can help you with are:

Personal care – helping you get dressed in the morning or to use the bathroom, as well as shaving and dental care

Medication assistance – prompting you to take your medication at the right times and ensuring you’re safe when swallowing

Complex care – assisting with advanced requirements such as catheters, hoisted transfers, and stomas.

How visiting care is helping Audrey

Constant care and supervision for Chelmsford families

As needs change and become more advanced, you might find that you need additional support to ensure these needs are met.

With a live-in carer by your side to help at all times during the day, you and your family can be assured that they’ll be someone there to help when you need them. It could be that you’re recovering from a knee or hip operation, or have a relative living with a specific condition.

Your live-in carer will help take care of all your support needs and even help you to get out into the local area. Starting from three days a week up to permanent 24-hour care, live-in care allows you to have the right support without the stresses of moving into residential care.

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I love it when the carers come because I feel like I can be myself and they’re not going to judge me.

Paula, a Helping Hands customer

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One-on-one dementia support

When you’re supporting a loved one with dementia, it’s important to keep to a routine that they are used to and recognise. Our carers know that every person they support with dementia is an individual and always focus on putting their unique needs first.

As a dementia specialist with over 30 years’ experience, we know that familiarity is vital in providing quality care. That’s why our Chelmsford carers make every effort to understand what your specific requirements are and ensure your house remains a safe place for your relative.

Moving into a care or nursing home can be overwhelming for a person with dementia – home care removes this stress and disruption.


Care on a short-term basis

Sometimes, situations can come up unexpectedly. You might have to attend to a family emergency for example, or need care to start for a loved one leaving hospital.

You might also be one of the seven million people caring for someone else and feel that you need a break to recharge. And that’s completely understandable.

Respite care, delivered on a short-term basis, ensures that if you ever have to leave a friend or relative for any reason, they will still have someone to care for them. Our carers can provide support for just a couple of days, all the way up to a period of a few weeks.

That means you can be sure that your loved one is always getting the right support, even if you’re not there.


Advanced care for brain and spinal injuries

Sustaining a serious brain or spinal injury often results in the need for specialist care. This care is still possible within your own home thanks to a fully-trained clinical carer.

Our clinical carers go through specific training on aspects such as moving & handling, catheters, hoisted transfers, and other areas of complex care, ensuring that those living with an advanced condition such as cerebral palsy or motor neurone can have their care at home.

Not only that but our carers will support you or a loved one after sustaining a brain or spinal injury throughout the recovery process. They’ll tend to all your care needs and help build your confidence to get out and about like you did before the injury.


Full training from an award-winning team

Our Chelmsford team of carers might all have different levels of experience but what unites them all is a love for their customers. To give them the skills they need to deliver the outstanding care you’d expect, each one goes through a full training programme delivered by a team of training specialists.

Endorsed by Skills for Care, our training prepares our carers for any situation they could expect to encounter in their customers’ homes. Even if they’ve been working in care for years, our carers all have to complete the programme before going out into the community.

We also provide an extended five-day course at our Centre of Excellence for all new live-in carers looking to join our team, with each being subject to a DBS background check as well. Not only that, but we also focus on providing additional training opportunities for our carers to learn about specific conditions.

This means you can be sure your carer is at the top of their level and will put your safety as the highest priority.

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My biggest achievement has been a relationship I built with a lady who had dementia. We enjoyed spending time together and I encouraged her to go out. I loved taking her shopping.

Jade, a carer in Chelmsford

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Speak to us about live-in care or visiting care in Chelmsford

There’s a lot to consider when deciding on care for you or a loved one. Esther’s team of coordinators will go through every single step with you and help you make sense of it all.

Request a callback Email us

Areas across Chelmsford that we cover:

Chelmsford Brentwood Billericay
Maldon Danbury Ingatestone
Witham Wickford Stock
Hatfield Peverel Little Waltham Gt. Waltham
South Woodham Ferrers Bicknacre Roxwell
Hutton Writtle Shenfield

Visit our branch, open Mon-Fri

Esther and the Chelmsford team are based on Lower Anchor Street, Chelmsford, and our branch is open Monday to Friday, 8.30am to 5.30pm (excluding bank holidays).

Phone lines open 7 days a week

If you’d like to discuss your home care options and set-up a meeting with Esther and her team, please get in touch with us on 01245895514. We’re here to take your call seven days a week.

Opening Hours
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM
Email:

enquiries@helpinghands.co.uk

Looking for Care?

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