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Locally managed service


Little and often, companionship to nursing. With branches nationwide.


When you choose care at home from Helping hands you choose a company who has over 30 years of experience delivering exemplary levels of care to our customers across England and Wales. Consequently, you and your loved ones can be confident that the care you’ll receive in the comfort and safety of your own home will always be of the highest standards, delivered by carers who are passionate about caring for others and dedicated to helping their customers live their best life possible. We’re also fully regulated by the Care Quality Commission so you can be reassured that our services are consistently delivering quality, so why not chat to our dedicated team in Maldon today and discover more?

We can support you in and around the Maldon area, including Curling Tye Green, Woodham Walter, Heybridge, Broad Street Green, Woodham Mortimer and Ulting.

This branch covers where you need care:

Call us:*

To learn more about how we can help call

01621220074 *If you are an existing customer, please use the branch phone number

Branch address

Helping Hands Maldon, FF7 & FF8 Heybridge Business Centre, 110 The Causeway, Maldon, Essex, CM9 4ND, (see on maps)

Visiting and live-in care in Maldon

Located on the Blackwater estuary in Essex, Maldon was once one of only two towns in Essex, the other being Colchester. Home to many picturesque buildings, including the grade I-listed, 15th-century Moot Hall, Maldon has a long and interesting history, not least as the site of the Battle of Maldon which took place against Viking raiders. Since 1882 the Maldon Crystal Sea Salt Company has been producing Maldon Sea Salt in the area, and the town was also the country’s first home of a ‘supermarket’ when Tesco opened their new-style store in 1958.

We can identify with a long and interesting history too, as at Helping Hands we’ve been established since 1989 and in that time have delivered visiting care and live-in care are to thousands of customers, helping them to live their very best quality of life in the home they love.

Meet the team

Debbie Allison

Meet Debbie Allison, our Branch Care Manager, Maldon

As the registered branch manager at Maldon, my main responsibility is to ensure that we deliver high-quality, person-centred care to our customers, ensuring that their needs are met. In my role, I take compliance very seriously and always adhere to the CQC regulations to ensure that we provide a safe, effective, caring, responsive and well led service for both customers and my staff. I wanted to work for Helping Hands because I liked the visions and values, they shared both for their customers and staff. Here at Helping Hands, we value our staff and ensure we promote and encourage growth and drive to ensure our staff are fully prepared and aware for every situation. I am a married lady with two grown children. I have worked within social care my whole working life. I moved to Essex thirty-five years ago from Glasgow and I fell in love with Essex. In my spare time, I enjoy cross stitch, reading and spending time with my family. I am passionate about domiciliary care because I feel people deserve to live their lives the way they want and be able to continue to be part of the community with familiar surroundings – and with family and friends around them.
Jacqueline Wilson

Jacqueline Wilson

Head of Live-in Care, East

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Monica Ahir

Monica Ahir

Regional Care Director, Central

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Quality care provided in your own home

For over 30 years, we've been supporting people with care, nurse-supported care and companionship across England and Wales. As industry-leaders in home care, we know what it takes to provide the right level of care so that you can retain your independence in the comfort of your beloved home.

Over 160 branches across the UK means we're local to you

We are not an agency - we employ every carer directly

Get to know your carer before care starts

Family-run and experts in home care since 1989

Fully flexible care packages as your needs change

We offer two main types of home care:

Hourly visiting home care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • All levels of care covered
  • Flexible care plan based on customer's needs
Find out more

Live-in home care

One-to-one support from a fully qualified care that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalised care plan
  • Carer to match your needs, personality and interests
Find out more

Find out about the different types of care we provide in your area

Home Care

Other services we provide at this branch

More independence with visiting care in Maldon

Visiting care is support in your own home, as often or as infrequently as you need us. With care starting from just 30 minutes per week, we can be flexible to your changing needs and only deliver the amount of support you feel you currently need. As your condition changes our visiting care will change with you, meaning you can have as many visits per day of varying duration that you require. Our bespoke packages of home care are tailored around you, and your personalised support plan will detail every aspect of your daily routine, meaning you will always remain firmly at the centre of your own care journey. Our amazing carers will support with everything you need, whether you have complex needs or would just like some companionship, including your personal care, medication, mobility and housework.

Around the clock support with live-in care in Maldon

With live-in care, our dedicated and compassionate carers live in your home with you, so they’re available to care for you around the clock, morning, evening or overnight. You needn’t be concerned that your home won’t feel like your own anymore with a live-in carer either, as our professional carers are discreet; never getting under your feet and recognising when you would rather have some peace and quiet or when you’d like privacy and some time to yourself. For everything else though, they will be with you whenever you need them and will quickly become a friend, in fact, you’ll soon wonder how you ever managed without them. Whether you have a life-limiting condition or would just like someone with you throughout the day and night, our Maldon live-in carers will provide support with every aspect of your daily care routine.

Better than a Care Agency in Maldon

When you get to know Helping Hands you’ll know that we have never been and will never be what is traditionally thought of as a ‘care agency’. We are a private home care company who prides ourselves on always delivering exemplary standards of care for our customers and keeping our practices transparent so that you always know what is happening with your care. You’ll never see referral fees or other strange costs added to your bill at the end of the month, as we feel these, and more are all part of your care package and constitute just another aspect of our excellent customer service.

Private care in Maldon

Our excellent private care services are fully flexible to your changing needs, meaning that, from the moment you first call us, we will be taking care of you and ensuring your needs are being met. Remaining in your own home for your care is always going to be preferable to the rigidity of living in a residential home, as you get to choose your own mealtimes and every other aspect of your care delivery when it happens at home. By choosing private care in the Maldon area you remain firmly in the centre of your care journey, dictating what happens and when so that you get to live your best life possible.

Emergency care at home in Maldon

When you need care in a hurry it can be a daunting and stressful time for you and your loved ones, however calling Helping Hands as your first port of call will save you a lot of unnecessary worry and hassle. This is because we can have a carer with you in an emergency within 24 hours of your initial call, meaning you and your loved ones don’t need to be concerned about a continuity of care when your regular carer needs time away or you’re unexpectedly discharged from hospital.

Overnight care for extra reassurance in Maldon

Being in your home alone overnight may be something you don’t relish, perhaps because you need around the clock care or simply because it makes you feel less secure. This is where our amazing carers in the Maldon area can be invaluable; they will come to you on either a visiting or live-in basis and ensure you have all the support you need overnight. This means that your family or other carer gets to take the rest they need so that they’re alert to care for you during the day, but you still have all the support you need, whether that’s administering your medication in a timely fashion or supporting your mobility throughout the night.

Fully-trained carers in Maldon

Our amazing carers in the Maldon area are dedicated to ensuring our customers get to live their very best quality of life possible, in the home they love being in. We carefully select our carers to ensure that we only have people working for us who share our ethos for exemplary standards of care delivery, which is why only about 2% of our entire applicants actually get to become Helping Hands carers. We train them well to build on their existing skills and experience so that they have all the knowledge they need to support our customers at home. We also thoroughly check our carers’ backgrounds and screen through the DBS so you can be confident about who is entering your home, and because we’re fully regulated by the Care Quality Commission and Care Inspectorate Wales, you and your loved ones can be confident that you’ll always be in the very best hands with us.

Find out more about care in Maldon

If you would like to discover more about the home care services we offer in Maldon then please call our friendly customer care team today, or seven days a week. You can also contact us via our website if you’d prefer, and we’d be happy to call you back at a time that is convenient for you.

Call us on 01621220074 Talk to us on live chat Request a call back


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“My wife has Helping Hands twice a day and you could not ask for better carers.”

September 2021

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Our credentials

Our Maldon branch is fully regulated and accredited by the CQC and CIW.

Every one of our carers is a dementia specialist

We are founding members of the UKHCA

Branch details

Opening hours and address details

Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday 9:00 AM - 5:30 PM

Branch address

Helping Hands Maldon, FF7 & FF8 Heybridge Business Centre, 110 The Causeway, Maldon, Essex, CM9 4ND, Show on Map

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