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01206 237626

Lines are currently closed

Existing customer
01206 237626

Visiting care and home care in Colchester

With an ancient history stretching as far back as 2000 years, this Essex city was the first in the UK and former capital Roman Britain. Now known for its collection of wild animals at Colchester Zoo, its quaint villages and beautiful countryside, this charming place also boasts its own friendly team of Helping Hands carers

From just 30 minutes per week, your Helping Hands carer can provide the support you need to continue living independently at home, whether that be the help of a companion getting around the shops and making meals or nursing care for complex conditions. With flexible packages, you are in control of the level of care you receive, from hourly visits to live-in care for full-time support.

 

A smiling elderly woman opens her front door to a carer who stands outside, holding a shopping bag filled with food and flowers. The scene is bright and welcoming, with greenery visible in the foreground.
Quality care supporting families in Colchester

Our carers provide a wide range of support across Colchester, from short-term help to ongoing visiting care and live-in care.

We've been caring for people for decades, helping them maintain their independence and continue to live well in the homes and communities they love.

Why families choose us

  • National care provider with 155+ branches
  • CQC regulated services
  • Thousands of 5-star reviews from families
  • Carefully selected carers with compassion and empathy
  • Flexible support tailored to individual needs
  • Home care services available in Colchester
    Live-in care

    Personalised one-to-one support from a fully qualified carer living with you in your home. Helping you to continue to live life on your terms.

    Two women smile as they walk arm-in-arm in a bright kitchen. One uses a crutch for support. Vegetables and kitchen items are visible on the worktop, and a tall chair is in the foreground.
    • Round the clock 24/7 care
    • Handpicked carers selected for their patience, kindness and empathy​
    • Peace of mind for families
    Learn about live-in care
    Hourly visiting care

    Visits from 30 minutes a week so you can continue to live well at home. Support tailored to your needs from personal care and light housekeeping to help getting out and about.

    A man in a purple uniform smiles whilst storing a bottle of milk in a kitchen cupboard; a shopping bag of food sits on the counter beside him.
    • Flexible care to suit your needs and routines
    • Support with managing conditions or medications
    • Companionship as well as care
    Learn about visiting care
    Supporting people living in Colchester
    Kimberley Pash
    Kimberley Pash

    Branch Care Manager

    As a Branch Manager for Helping Hands, I ensure my branch runs safely for customers and carers. I love helping people stay in their homes....

    More about Kimberley Pash
    Christien Ingrosso
    Christien Ingrosso

    Head of Operations

    Hi, I am Christien Ingrosso and I'm the Area Care Manager for the South East region. As an area care manager, it is my role...

    More about Christien Ingrosso
    Matt Bristow
    Matt Bristow

    Divisional Director

    As the Regional Care Director, it is my role to lead a hugely skilled care team operating in London, Essex and the South East, ensuring...

    More about Matt Bristow
    What families say about our care
    CQC Logo
    Fully regulated care supporting Colchester

    Our Colchester branch is fully regulated and accredited by the CQC.

    Find out more
    A carer in a lavender uniform makes a bed whilst an older woman in a beige dressing gown smiles in the background. The room has warm lighting, a wooden bedside table, and stone walls.
    Home Care in Colchester

    Since 1989, we have been providing home care that puts our customers at the centre of their support, whether that’s weekly visits to help with the shopping or several daily calls to assist with personal care and administering medication.

    With our expert carers that have a wealth of industry experience, we can offer care that covers a whole host of different conditions including Parkinson’s, Huntington’s, arthritis, cancer, multiple sclerosis and many more. And with the support of a team of specialist clinical nurses, we can also provide home care for individuals who have more complex needs such as tracheostomies, PEG feeding tubes, catheters or stomas.

    Above all, visiting care can often be a great source of companionship and a friendly face that you can learn to rely upon. As well as providing support for your practical needs, they could also be the link that allows you to keep in touch with the local community. You may even find yourself taking trips out with your private carer to the Firstsite Museum, Colchester Castle or over to Mersea Island.

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    Around the Clock Live in Care

    For those that require extra support with their health condition or everyday needs, live-in care in Colchester could be an ideal solution for you that gives you the peace of mind you might be looking for. Suited to those who need more intensive care, this type of support allows you to retain as much independence as possible without having to leave your beloved home, which could otherwise be an incredibly distressing time.

    Created with you in mind, our local team will work with you to carefully chose a carer suited to you, so that you can be fully-involved in the decision-making process.

    Read more on what is live in care here.

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    Why Helping Hands are Better than a Care Agency in Colchester

    At Helping Hands we’re committed to providing our customers with the best care possible in their own homes, and we’ve been doing so since we were founded in 1989. We’ve never been an agency – since we began we’ve always been a private home care company who values our amazing carers highly. We support them anyway we can, so that they can give exemplary care to every one of our customers, every single day. Over the years we have grown as a company and we now have 155 branches across England and Wales, meaning there is bound to be a local care team near to you. Part of being a private company is that we don’t have hidden costs or referral fees either, as we consider finding you the perfect carer to be all part of the service.

    A carer helps an older man put on a grey dressing gown in a cosy bedroom. The man wears navy blue pyjamas, and there is a framed photo on the chest of drawers and stone walls in the background.
    Expert Dementia Care Services

    A dementia diagnosis can be quite an unsettling and anxious time for both you and your loved ones alongside you. Regardless of whether you’ve been diagnosed with Alzheimer’s, vascular dementia or Pick’s disease, each type of dementia affects each individual in entirely different ways, which is why our trained specialists are taught the differences between each type of dementia and how it progresses, offering the best dementia care in the UK.

    We can also help you to make your home ‘dementia friendly’ by helping you make slight adjustments which may make all the difference for your loved one. For example, you may have patterned flooring that your family member may not like walking on because it resembles flowers or water. Due to their visuospatial perception gradually worsening as their dementia progresses, this can distort their vision and reality. Small tweaks like changing the colour of the flooring or using a plain matt could really help with anxiety levels and overall wellbeing.

    Supporting communities across Colchester

    Our carers provide home care in Colchester and nearby areas including these locations.

    Local updates
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    How much does home care cost in Colchester?

    How Do I Arrange My Home Care? At Helping Hands, we’ve been providing dedicated home...

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    FAQs

    Home care in Colchester is professional support provided in your own home, helping you or a loved one stay safe, comfortable and independent without needing to move into residential care. It can be arranged as regular visiting care, occasional support, respite care, or full-time live-in care, depending on your needs.

    With Helping Hands, care is built around your routine, so support can include anything from help getting up in the morning to companionship, meal preparation, medication prompts, mobility support and personal care.

    Home care can include a wide range of practical, personal and emotional support. This may include help with washing, dressing, toileting, medication prompts, preparing meals, light housework, shopping, attending appointments, mobility support and companionship.

    Care can be flexible, from short visits during the week to several visits a day or live-in care. The right level of support will depend on your needs, routines and preferences.

    A carer can help with everyday tasks that have become difficult to manage alone. This might include getting in and out of bed, washing and dressing, preparing meals, moving safely around the home, taking medication, keeping the house tidy, going shopping, attending appointments or simply having someone there for companionship.

    The aim is to provide the right amount of support while helping you maintain independence, dignity and confidence at home.

    The cost of home care in Colchester depends on the type and amount of support you need. Helping Hands’ visiting care prices currently start from £32.40 per hour, with visits available from 30 minutes, and live-in care currently starts from £1,675 per week for one person. A call-out or travel charge may also apply.

    Because everyone’s needs are different, the best way to get an accurate price is to arrange a care assessment. This helps create a tailored care plan and a clear breakdown of costs before care begins.

    Home care can be cheaper than a care home, especially if you only need support for part of the day or a few times a week. Age UK says privately arranged home care can cost around £25 per hour, while residential care averages around £949 per week and nursing home care around £1,267 per week, although costs vary by area and needs.

    For people who need round-the-clock support, live-in care may be closer in cost to residential care, but it allows you to remain in your own home, keep familiar routines and receive one-to-one support.

    Yes. Helping Hands states that its service is regulated by the Care Quality Commission, or CQC, in England and the Care Inspectorate Wales, or CIW, in Wales. These regulators monitor care providers to make sure they meet required standards for safety, quality and care delivery.

    Individual branch ratings can vary, so it is always worth checking the relevant local branch profile when arranging care in Colchester.

    Home care in Colchester can often be arranged quickly, depending on your needs, location and carer availability. In many cases, care can begin within a few days, and urgent support may be possible sooner following an assessment.

    The first step is usually a conversation about your situation, followed by a care assessment and a personalised care plan. This helps make sure the right support is in place from the start.

    Speak to our care team

    If you're exploring care options in oxford, our team can help you understand the support available and answer any questions you may have. Call our care team today.

    01206 934597
    Branch information
    Address

    Helping Hands Colchester, 16 St Botolphs Road, Colchester, CO2 7DU

    Show in maps Colchester Branch
    Opening times
    Monday 8:00 AM - 7:00 PM
    Tuesday 8:00 AM - 7:00 PM
    Wednesday 8:00 AM - 7:00 PM
    Thursday 8:00 AM - 7:00 PM
    Friday 8:00 AM - 7:00 PM
    Saturday 9:00 AM - 5:30 PM
    Sunday 9:00 AM - 5:30 PM
    Monday 8:30 AM - 5:30 PM
    Tuesday 8:30 AM - 5:30 PM
    Wednesday 8:30 AM - 5:30 PM
    Thursday 8:30 AM - 5:30 PM
    Friday 8:30 AM - 5:30 PM
    Saturday Closed
    Sunday Closed